Having experienced a Tring time, company & myself have agreed a solution. Return of payment within 5 day window. I had a cooling off period of 14 days. Therefore I now rate company 5 star as problem w... Voir plus
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Lisez les avis des autres
Ricky at Beds.co.uk is fantastic! Quick to respond on the online chat, friendly and helpful. Within seconds he had listed me three options of a certain type of mattress I'm after; boxed and rolled for... Voir plus
L'entreprise a répondu
Made the purchase but no option to select the delivery date. Chatted with David who was really helpful and everything was resolved. Delivery options should be listed at check out in my opinion with... Voir plus
L'entreprise a répondu
Ordering was easy delivery even easier call from the driver when he has on the way was great. Delivery drivers very polite and on time no waiting around for hours… and don’t forget the bed very comfy... Voir plus
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À propos de l'entreprise
- Magasin de meubles de chambre à coucher
- Magasin de lits
- Magasin de literie
- Magasin de meubles
- Jardinerie
- Magasin de matelas
Écrit par l'entreprise
We offer a wide range of Mattresses, Leather beds, Fabric Beds, Divan beds, Metal beds, Kids beds, Bunk beds, Wooden beds, and Rattan Garden Furniture. We also offer a FAST & FREE UK mainland delivery with NEXT DAY or day of choice delivery service (subject to availability).
Coordonnées de contact
The Redman Fisher Building, Bean Road, DY4 9AQ, Tipton, Royaume-Uni
- 01215687126
- sales@beds.co.uk
- beds.co.uk
4,4
Excellent
27 k avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 99 % de ses avis négatifs
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Great service
Great service. Good value for the double bed I ordered for my spare room. It looks lovely. Thanks for Shaby for excellent customer service to sort out delivery.
12 août 2026
Avis spontané
Réponse de Beds.co.uk
Dear Claire,
Thank you so much for your fantastic five-star feedback!
We’re delighted to hear that you’re happy with your new double bed and that Shaby provided excellent customer service in arranging your delivery. We’re pleased to know the bed looks lovely and offers great value for your spare room.
We’ll be sure to share your kind words with Shaby and the team.
Thank you for choosing Beds.co.uk. We truly appreciate your support and look forward to assisting you again in the future.
Kind regards,
Sean Andrews
Customer Satisfaction Manager
Beds.co.uk
Online chat - David and his great help!
I used the chat option and got put in touch with David. He was fantastic answered all my questions immediately and then sorted my delivery date as requested. Thank you David for the help and giving me the confidence to purchase the bed I wanted!
6 septembre 2026
Avis spontané
Réponse de Beds.co.uk
Dear Jack,
Thank you so much for your fantastic five-star feedback!
We’re delighted to hear that David was fantastic, answered all your questions promptly, and was able to arrange your delivery date as requested. It’s wonderful to know that his support gave you the confidence to purchase the bed you wanted.
We’ll be sure to share your kind words with David and the team.
Thank you for choosing Beds.co.uk. We truly appreciate your support and look forward to assisting you again in the future.
Kind regards,
Sean Andrews
Customer Satisfaction Manager
Beds.co.uk
David was quick to respond to my query
David was quick to respond to my query
6 septembre 2026
Avis spontané
Réponse de Beds.co.uk
Dear Poppy,
Thank you so much for your fantastic five-star feedback!
We’re delighted to hear that David was quick to respond to your query and provided you with prompt assistance. We’ll be sure to share your kind words with David and the team.
Thank you for choosing Beds.co.uk. We truly appreciate your support and look forward to assisting you again in the future.
Kind regards,
Sean Andrews
Customer Satisfaction Manager
Beds.co.uk
David was very fast to respond and…
David was very fast to respond and answered all of my questions. I'm yet to receive my bed but so far customer service has been great.
6 septembre 2026
Avis spontané
Réponse de Beds.co.uk
Dear Tom,
Thank you so much for your fantastic five-star feedback!
We’re delighted to hear that David was quick to respond and answered all your questions. It’s great to know that you’ve had such a positive experience with our customer service so far.
We hope you’re equally delighted when your new bed arrives, and we look forward to making the rest of your experience just as smooth.
Thank you for choosing Beds.co.uk. We truly appreciate your support and look forward to assisting you again in the future.
Kind regards,
Sean Andrews
Customer Satisfaction Manager
Beds.co.uk
Value for money.. quality yet to find out
Made the purchase but no option to select the delivery date. Chatted with David who was really helpful and everything was resolved.
Delivery options should be listed at check out in my opinion with selection if we want or faster. If I missed that idk.
6 septembre 2026
Avis spontané
Réponse de Beds.co.uk
Dear Tejashri,
Thank you for taking the time to share your feedback.
We’re pleased to hear that David was really helpful and was able to resolve your query regarding the delivery arrangements. We also appreciate your suggestion about having delivery options and dates clearly displayed at checkout, and we’ll make sure your feedback is shared with the relevant team.
We hope you’re delighted with the quality of your new bed once received, and we look forward to providing you with an excellent experience from start to finish.
Thank you for choosing Beds.co.uk. We truly appreciate your support and look forward to assisting you again in the future.
Kind regards,
Sean Andrews
Customer Satisfaction Manager
Beds.co.uk
great customer service
great customer service, prompt response from David and delivery date arranged within 14 days.
6 septembre 2026
Avis spontané
Réponse de Beds.co.uk
Dear Carly,
Thank you so much for your fantastic five-star feedback!
We’re delighted to hear that David provided prompt and helpful customer service and was able to arrange your delivery date within 14 days. We’ll be sure to share your kind words with David and the team.
Thank you for choosing Beds.co.uk. We truly appreciate your support and look forward to assisting you again in the future.
Kind regards,
Sean Andrews
Customer Satisfaction Manager
Beds.co.uk
Very helpful answered all my questions
6 septembre 2026
Avis spontané
Réponse de Beds.co.uk
Dear Kevin,
Thank you so much for your fantastic five-star feedback!
We’re delighted to hear that you found our service very helpful and that we were able to answer all your questions. We truly appreciate you taking the time to share your feedback with us.
Thank you for choosing Beds.co.uk. We truly appreciate your support and look forward to assisting you again in the future.
Kind regards,
Sean Andrews
Customer Satisfaction Manager
Beds.co.uk
Incorrect item received now gone quiet regarding my refund.
Received an incorrect mattress I have been told by beds.co.uk two different stories first one is that the mattress I ordered was out of stock so they sent a different (cheaper) option without asking me and hoped I wouldn’t notice and the second person told me I do in fact have the correct mattress but that they will give me £30 goodwill gesture to keep it (this doesn’t even cover the cost difference between the mattress I ordered and the mattress they sent me as I can see it on the website). It’s completely different I’m not sure how they think this is acceptable. I even paid £30 for express delivery of a mattress I didn’t order and they knew that but still didn’t mention it! Now they’ve gone quiet regarding my refund. So I would suggest not using beds.co.uk as you won’t get what you ordered but they will try and convince you to keep their old stock anyway.
3 septembre 2026
Avis spontané
Réponse de Beds.co.uk
Dear Missnbs,
We sincerely apologise for the frustration and inconvenience you have experienced regarding the incorrect mattress, the conflicting information provided, and the delay in receiving an update about your refund.
Please contact us at resolutions@beds.co.uk, quoting your order number, so we can look into this for you, review the concerns you have raised, and provide further assistance.
We sincerely apologise again for the inconvenience caused. Your feedback is important to us and helps us identify areas where we need to improve.
Kind regards,
Sean Andrews
Customer Satisfaction Manager
Beds.co.uk
Fantastic experience
Fantastic experience. Placed order, received a call the next day to arrange a delivery date. The customer service advisor confirmed it was delivery and installation.
Received a text and email the day before delivery. Received live tracking the day of delivery and a call from the driver 5 minutes before arrival.
It took him 6 minutes to set up the bed. Brilliant service from start to finish. Highly recommended.
5 septembre 2026
Avis spontané
Réponse de Beds.co.uk
Dear Customer,
Thank you so much for your fantastic five-star feedback!
We’re delighted to hear that you had such a smooth experience from placing your order through to delivery and installation. It’s great to know that the communication, tracking and driver updates kept you informed throughout, and that the bed was set up so quickly.
We truly appreciate your kind words and recommendation. We’ll be sure to share your feedback with the delivery team.
Thank you for choosing Beds.co.uk. We truly appreciate your support and look forward to assisting you again in the future.
Kind regards,
Sean Andrews
Customer Satisfaction Manager
Beds.co.uk
Adam was really helpful and efficient
Adam and the David were both really helpful and efficient
5 septembre 2026
Avis spontané
Réponse de Beds.co.uk
Dear Gilian,
Thank you so much for your fantastic five-star feedback!
We’re delighted to hear that Adam and David were both helpful and efficient in assisting you. We’ll be sure to share your kind words with them and the wider team.
Thank you for choosing Beds.co.uk. We truly appreciate your support and look forward to assisting you again in the future.
Kind regards,
Sean Andrews
Customer Satisfaction Manager
Beds.co.uk
Adam was exceptionally helpful
Adam was exceptionally helpful. He went above and beyond to accommodate my requests even when it became quite confusing, he clarified the situation and responded promptly and politely, and offered to book the delivery for me over the chat
5 septembre 2026
Avis spontané
Réponse de Beds.co.uk
Dear Pary,
Thank you so much for your fantastic five-star feedback!
We’re delighted to hear that Adam went above and beyond to assist you, especially when things became a little confusing. It’s wonderful to know that he clarified everything clearly, responded promptly and politely, and offered to arrange your delivery through the chat.
We’ll be sure to share your kind words with Adam and the team.
Thank you for choosing Beds.co.uk. We truly appreciate your support and look forward to assisting you again in the future.
Kind regards,
Sean Andrews
Customer Satisfaction Manager
Beds.co.uk
Ordering online very easy
Ordering online very easy. Delivery date already given within a few hours. I had a query about sizes but Adam and I chatted online, he gave me all the info I needed. THANKS Adam and Team. I'm really looking forward to receiving my new bed and mattress.
5 septembre 2026
Avis spontané
Réponse de Beds.co.uk
Dear Lesley,
Thank you so much for your fantastic five-star feedback! We’re delighted to hear that you found ordering online easy and that Adam was able to provide all the information you needed regarding the sizes.
We really appreciate your kind words and are thrilled that you’re looking forward to receiving your new bed and mattress. We’ll be sure to share your lovely feedback with Adam and the team.
Thank you for choosing Beds.co.uk. We truly appreciate your support and look forward to assisting you again in the future.
Kind regards,
Sean Andrews
Customer Satisfaction Manager
Beds.co.uk
Thank you Sam Blake
Thank you Sam Blake. For all your excellent help yesterday and sending my conformation my delivery was perfect first thing this morning and delivered to upstairs bedroom absolutely excellent service thank you Sam both you and Ricky are excellent assets to your company thanks Gina Gander
4 septembre 2026
Avis spontané
Réponse de Beds.co.uk
Dear Georgina,
Thank you for your fantastic five-star feedback! We’re delighted to hear that Sam provided excellent assistance, kept you updated with your delivery confirmation, and that your bed was delivered perfectly to your upstairs bedroom.
It’s wonderful to know that both Sam and Ricky provided such an excellent service. We’ll be sure to share your kind words with them and the team.
Thank you for choosing Beds.co.uk. We truly appreciate your support and look forward to assisting you again in the future.
Kind regards,
Sean Andrews
Customer Satisfaction Manager
Beds.co.uk
Had an issue regarding delivery of my…
Had an issue regarding delivery of my bed, but problem was quickly resolved by Shahid, he was very professional and incredibly helpful. Great service, many thanks!
5 septembre 2026
Avis spontané
Réponse de Beds.co.uk
Dear Darren,
Thank you for your fantastic five-star feedback! We’re delighted to hear that Shahid was able to resolve your delivery issue quickly and provided such professional and helpful service.
We’ll be sure to share your kind words with Shahid and the team. Your feedback is greatly appreciated.
Thank you for choosing Beds.co.uk. We truly appreciate your support and look forward to assisting you again in the future.
Kind regards,
Sean Andrews
Customer Satisfaction Manager
Beds.co.uk
Ricky resolved my query very quickly…
Ricky resolved my query very quickly and efficiently. Thank you Ricky!
5 septembre 2026
Avis spontané
Réponse de Beds.co.uk
Dear Gabriela,
Thank you for your fantastic five-star feedback! We’re delighted to hear that Ricky resolved your query so quickly and efficiently.
We’ll be sure to share your kind words with Ricky and the team. Your feedback is greatly appreciated.
Thank you for choosing Beds.co.uk. We truly appreciate your support and look forward to assisting you again in the future.
Kind regards,
Sean Andrews
Customer Satisfaction Manager
Beds.co.uk
Ricky answered the question no problem
5 septembre 2026
Avis spontané
Réponse de Beds.co.uk
Dear Rachel,
Thank you for your fantastic five-star feedback! We’re delighted to hear that Ricky was able to answer your question quickly and without any hassle.
We’ll be sure to share your kind words with Ricky and the team. Your feedback is greatly appreciated.
Thank you for choosing Beds.co.uk. We truly appreciate your support and look forward to assisting you again in the future.
Kind regards,
Sean Andrews
Customer Satisfaction Manager
Beds.co.uk
Ricky at Beds.co.uk is fantastic
Ricky at Beds.co.uk is fantastic! Quick to respond on the online chat, friendly and helpful. Within seconds he had listed me three options of a certain type of mattress I'm after; boxed and rolled for delivery as we have a very old cottage with exceedingly tight loft access, not just a hatch either, a narrow low staircase with a low twisty turn at the top and eaves on the ceiling to navigate! This type of mattress is like unicorn poop as we need other set requirements for it too as well as being rolled: best quality and low foam levels, firm support, deeper than the usual 20cm or less we are after 24-30cm deep AND reinforced edge support or foam borders as we like to sleep and sit on the edges! Thanks Ricky, will be coming to you with any more queries I might have :)
5 septembre 2026
Avis spontané
Réponse de Beds.co.uk
Dear Jen,
Thank you for your fantastic five-star feedback! We’re delighted to hear that Ricky was quick, friendly and helpful, and that he was able to provide you with several suitable mattress options based on your specific requirements.
It’s great to know that Ricky took the time to understand the challenges of your cottage access and find options that matched your needs for depth, firmness, rolled delivery and reinforced edge support. We’ll be sure to share your wonderful comments with Ricky and the team.
Thank you for choosing Beds.co.uk. We truly appreciate your support and look forward to assisting you with any future queries.
Kind regards,
Sean Andrews
Customer Satisfaction Manager
Beds.co.uk
Brilliant customer service from Ricky…
Brilliant customer service from Ricky this morning. Great communication and quick response regarding my order with beds.co.uk. Many thanks.
5 septembre 2026
Avis spontané
Réponse de Beds.co.uk
Dear Customer,
Thank you for your fantastic five-star feedback! We’re delighted to hear that Ricky provided brilliant customer service with great communication and a quick response regarding your order.
We’ll be sure to share your kind words with Ricky and the team. Your feedback is greatly appreciated.
Thank you for choosing Beds.co.uk. We truly appreciate your support and look forward to assisting you again in the future.
Kind regards,
Sean Andrews
Customer Satisfaction Manager
Beds.co.uk
Thank you to Ricky who went above and…
Thank you to Ricky who went above and beyond to assure me my order had gone through, advised me of my order number and even got a quicker delivery date.
Perfect customer service, which was efficient and straightforward!
Thanks 😊
5 septembre 2026
Avis spontané
Réponse de Beds.co.uk
Dear Charlotte,
Thank you for your fantastic five-star feedback! We’re delighted to hear that Ricky went above and beyond to assist you, confirm your order details, and arrange an earlier delivery date.
It’s wonderful to know that you received such efficient and straightforward customer service. We’ll be sure to share your kind words with Ricky and the team.
Thank you for choosing Beds.co.uk. We truly appreciate your support and look forward to assisting you again in the future.
Kind regards,
Sean Andrews
Customer Satisfaction Manager
Beds.co.uk
Very easy service
Very easy service and delivery arrangement with Ricky. Haven’t received bed yet but customer service is great so I am confident they will deliver on time
5 septembre 2026
Avis spontané
Réponse de Beds.co.uk
Dear Jenna,
Thank you for your fantastic five-star feedback! We’re delighted to hear that you found the service and delivery arrangements easy and straightforward. We’ll be sure to share your kind words with Ricky and the team.
We’re also pleased to hear that you feel confident about your delivery. We hope you’re just as happy with your bed once it arrives!
Thank you for choosing Beds.co.uk. We truly appreciate your support and look forward to assisting you again in the future.
Kind regards,
Sean Andrews
Customer Satisfaction Manager
Beds.co.uk
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