produits 40% plus cher // méthodes coercitifs
Ai récemment acheté un lave-vaisselle. Ils m’ont taxé avec un prix 40% plus cher que d’autres détaillants. Ayant effectué la réclamation, ils m’ont menacé avec une poursuite du moment que j’ai manifesté mon désaccord avec leurs pratiques commerciales. Expérience à pas refaire!. Pablo
Réponse de Miele
Dear Pablo,
It is regrettable to hear that you experienced your purchase and the subsequent communication so negatively.
We understand that differing expectations regarding pricing and communication can lead to dissatisfaction. At the same time, maintaining a respectful and solution oriented relationship with our customers is very important to us.
We would like to review and better understand what happened in your case. Please send us your address, your phone number, the relevant documents, and any previous correspondence by email to social@miele.de, and kindly refer to your Trustpilot review.
As soon as we receive the information, our specialist team will review the matter internally and get in touch with you.
Best regards, Your Miele team