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Noté 1 sur 5 étoiles

Terrible and dishonest customer services

Terrible customer services plus no care about dietary preferences - sent me to a restaurant where there was one salad I could eat as a vegetarian. Very haphazard and last minute updates about schedules.

Dishonest too - there was automatic subscription renewal without any mail or communication, almost a scam - pitching it as trying it for one month with one off payment. Clearly desperate to make overheads as a young company by taking money from people in underhanded way.

They wrote in one email that they would refund the money I claimed back for - not received and they are ignoring my emails requesting it. Incredibly amateur and lacking in respect.

28 août 2024
Avis spontané

Réponse de Timeleft

We regret that your experience felt inconsistent. Dietary preferences are considered, and restaurants should provide at least one suitable option, though we recognize that choices may seem limited. Subscription renewals are processed via the app store, with confirmations sent through that platform. Refunds are assessed based on individual cases and purchase channels. We value your feedback.