Cairin Bohn

Compré un par de zapatos hace más de dos semanas y todavía no los he recibido. Al consultar la página web de la empresa de mensajería, vi que el paquete había sido devuelto al almacén.

Nadie se ha puesto en contacto conmigo para explicar lo ocurrido y tampoco he recibido ningún reembolso. Además, he intentado llamar varias veces al servicio de atención al cliente, mucho antes de las 12:00 (hora a la que supuestamente cierran), pero únicamente aparece un mensaje automático que dice: «Las líneas están cerradas en este momento; el horario de atención es de lunes a viernes, de 9 a 12». Resulta bastante irónico.

Tampoco han respondido a ninguno de mis correos electrónicos. Si no recibo una respuesta en el plazo de una semana, presentaré una denuncia por presunta estafa.

No compréis aquí!

Speedy and efficient communication and delivery - thanks so much

Terrible customer services plus no care about dietary preferences - sent me to a restaurant where there was one salad I could eat as a vegetarian. Very haphazard and last minute updates about schedules.

Dishonest too - there was automatic subscription renewal without any mail or communication, almost a scam - pitching it as trying it for one month with one off payment. Clearly desperate to make overheads as a young company by taking money from people in underhanded way.

They wrote in one email that they would refund the money I claimed back for - not received and they are ignoring my emails requesting it. Incredibly amateur and lacking in respect.

Beware future renters! Service very good and convenient but they’ll extort extra money out of you if you don’t explicitly press ‘end rental.’ It doesn’t matter if you’ve dropped the bike back before rental expiration and locked it. They’ll still keep charging. It’s very much not an evident step (I think very deliberate) native danish people have told me they’ve been caught out on this as well. Also if this happens and you can’t remember exact location of where you dropped it off on the map, then can charge you up to 180€ to find it.

Speedy delivery, really lovely, well-made clothes

efficient and speedy service