Brittrove Avis 

Great service

ordered 3 car polish with two extra free with free delivery only received three which should have been 5 bottles not good value for the money paid, wont be using them again,

So honest, efficient & helpful.

Although I didn’t get the exact item that I ordered (out of stock) they reimbursed the full amount that I paid quickly and efficiently, you only really find out how good a company is when you see how they deal with problems, I would definitely recommend them

I ordered a Walking stick that also did other things and was advertised as unbreakable in their video with a car driving over it.However, when I eventually received mine it fell into 2 parts immediately I tried to open it. Then three. It was very light and clearly extremely cheaply made and bore no resemblance whatsoever to the one in the ad. It was clear I could have absolutely no faith at all in this cheap piece of garbage so I contacted them for a refund. They replied quickly, offering me my money back, after asking for photos which I supplied, saying I could keep the stick and give it to someone else. Fat chance! Anyway, I waited for my refund. Nothing. Contacted them again. They treated me like a new complainant. I had to go thru it all over again. This time tho, they only offered 80% back or a voucher for 20% off.
I said no thanks I’m entitled to a full refund within 28days.i still haven’t received a penny. Terrible company. Don’t trust them one inch. I believe they make cheap knockoffs of better products. Don’t risk your money

Excellent service and very helpful throughout my purchase

already took it on a rocky trail. what stood out first was the twist locks actually holding instead of slowly slipping like my old store-bought pole. the grip felt a little firmer than i expected, but the balance in hand stayed natural on climbs and loose downhill sections. adjusted it twice and never had to fuss with it again once set.

Prompt service from this company. Questions answered clearly. I have ordered a few times, items arrived in good time.

I ordered a tactical walking stick as I’m disabled. What arrived was a very cheap and flimsy waking pole. I would not trust this as my aid as it is not fit for purpose
I should have read the reviews first

I give one star but deserve 0,
Bought a trucking stick and nowhere like they advertised.
Broken, I reported and they dismissed me, they offer me 20% discount on next item and I never asked.
Also no reply to 5 emails
DO NOT BUY FROM THEM
GOOD NEWS , I HAVE TO REVIEW AND SAY THEY ARE ACTUALLY A GREAT COMPANY, THEY FINALLY COMMUNICATE WITH ME SND GAVE ME FULL REFUND SO I CHANGE FROM 1 STAR TO 4. CANT GIVE 5 CAUSE ITEM WAS POOR

My experience was good, customer service was excellent and I got what I wanted.

I ordered a hair topper and what I received was nothing like what I ordered wrong colour, full wig ,made of nylon but it stated it was made of real hair it was not wearable. It took weeks to arrive, don't go near this company.

I have waited over 2 months for my order. I have emailed company 6 times with a generic reply about royal mail.
Will not answer my email regarding refund.

Buying online is a risk. I've bought from Brittrove three times. The orders arrived and were a good fit. The third time the bra was tiny. I got an immediate refund.

Great customer service.

Faulty goods not working no way to contact them to get return label. Very disapointed

Don't know why I've given a star. .just for the laugh .. suppose to be an anti shock walking stick....only shock is WT...fam I suppose to do with it ..myself and others , impossible to put together. No instructions...easier to put Rubik's cube together.
OHHH £10 off voucher 🤣😂..😭
Money NOT well soent😣😣😣😩😫 refund??

Brilliant service very professional

I gave this company 1 star when I received my goods. Since they read my comment I have to say they have said they will refund my money. I haven’t received the money yet but feel sure I will over the next few days. I’ve given them 4 now because they dealt with my complaint quickly and professionally.

The garments I ordered were, unfortunately, not suitable for me so I requested a return and a refund.

Customer Service was brilliant, plenty of emails to keep me informed and the refund was in my bank within the week. 10/10.

I purchased three Bras and they were uncomfortable because the size were smaller than anticipated. I emailed the company and told them and they asked what size I would like and I gave them a size above Today I received the correct size and I am very happy. I would recommend them to anyone who is looking for satisfaction. Thanks very much. Heather