Cloudpepper Avis 

30
TrustScore 4.5 sur 5

4,4

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

Cloudpepper has been surprisingly simple to use, reliable, and the feature set is everything we need. We've had one support ticket which they did satisfactorily resolve within 48 hours. Nice. Please k... Voir plus

L'entreprise a répondu

Noté 2 sur 5 étoiles

Looks very promising but not working really well ! Depending of your request they answer you by email or you have to open ticket on their website, very confusing... Their system never succeeded t... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Cloudpepper is great as a hosting management for Odoo servers, is it community or enterprise. We are an official Odoo partner and do host all our project with Cloudpepper. The service is amazi... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

The moment I saw the Cloudpepper platform first time, I said "This is it! A solution built by great people. I was initially hesitant to switch because we have so many Odoo customers.... Voir plus

À propos de l'entreprise

  1. Entreprise de logiciels
  2. Service d'hébergement de sites web

Écrit par l'entreprise

Cloudpepper helps Odoo implementation partners and business owners run their ERP system(s) without compromising on performance, security and stability.


Coordonnées de contact

4,4

Excellent

TrustScore 4.5 sur 5

30 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai d'une semaine

Comment cette entreprise utilise Trustpilot

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4,4

Tous les avis

(30)

22 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 2 sur 5 étoiles

Looks very promising but not working…

Looks very promising but not working really well !
Depending of your request they answer you by email or you have to open ticket on their website, very confusing...
Their system never succeeded to connect at our server although it was properly configured and remote SSH access was working.
Technical support not very fast to answer.
Control panel buggy: no logs of errors encountered, no details
The service looks clearly not fully operational and not working well.

11 décembre 2025
Avis spontané
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Réponse de Cloudpepper

Hi Vincèn, thank you for your feedback.

We are sorry we couldn't get your server connected. As we discussed in our final email, our automation requires standard web ports (80/443) to be open for initial provisioning and SSL validation. Since you needed a strictly internal server and chose not to open those ports, our system was unable to complete the setup.

We appreciate your feedback regarding the error logs and are working to make those more visible in the dashboard for future updates.

Noté 1 sur 5 étoiles

Useless AI support cripples the product.

They changed product support from live chat to a useless bot with AI. Now you won’t get answers an wait for days without response. Stay away from this service, nether thought I would say this once.

11 juin 2025
Avis spontané
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Réponse de Cloudpepper

Hi Alex, thank you for flagging this. We are truly sorry for the wait times you experienced. We hit some bumps during our support migration, but those issues have been fully resolved. With our new ticketing system in place, response times are back to normal. We’d love the opportunity to earn back your trust.

Noté 5 sur 5 étoiles

The Best Odoo Hosting

I cannot speak highly enough of the Cloud Pepper team and their exceptional hosting services. As a customer for the past year and a half+, I've been consistently impressed with their platform's performance, reliability, and attention to detail in every aspect of their service.

Their technical team has been outstanding, demonstrating remarkable responsiveness by typically replying within hours to any inquiry. They consistently go above and beyond expectations, and their Odoo-specific optimization has transformed our system's performance. The server uptime has been impeccable, providing us with the stability and reliability that's crucial for our business operations.

What truly sets Cloud Pepper apart is their genuine commitment to customer success. Their technical expertise, combined with outstanding customer service and competitive pricing, creates an unmatched hosting experience. For anyone seeking Odoo hosting solutions, Cloud Pepper isn't just a service provider – they're a trusted partner in your business success. I wholeheartedly recommend them without any reservations.

1 octobre 2024
Avis spontané
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Réponse de Cloudpepper

Thank you for the amazing feedback! Happy to serve you.

Noté 1 sur 5 étoiles

They service is a joke.

Their service is a joke.
Nothing works, and there isn’t any useful information on their website. The support is useless.
I waited a few hours for an answer; the chat is useless.
Browsing addons doesn’t work.

2 octobre 2024
Avis spontané
Logo de Cloudpepper

Réponse de Cloudpepper

Hi Pawel,

To clarify and as mentioned in the chat: you were unable to provision a server simply because your card payment failed. We have since updated our system to show a more detailed declined payment error message when purchasing a server, so the reason for a declined payment is immediately clear.

Kind regards,
Cloudpepper

Noté 5 sur 5 étoiles

The day i found cloud pepper

The day i found cloud pepper , I informed all my Odoo colleagues about it

A killer it is

An amazing product

Kudos to the team

You found a lifelong customer *wink*

Thanks

8 février 2024
Avis spontané
Noté 5 sur 5 étoiles

The moment I saw the Cloudpepper…

The moment I saw the Cloudpepper platform first time, I said "This is it!

A solution built by great people.

I was initially hesitant to switch because we have so many Odoo customers.

During a serious testing process, I was very impressed with their approach to customer needs, subject matter mastery, business discipline and great communication.

It was not easy to convince my team to migrate all our customers. We migrated a few of our customers to Cloudpepper and my team was very happy with the support.

Then we decided to migrate all our customers.

It's a great solution built by really great people. It saves a lot of workload.

We trust Cloudpepper and we love it.

15 novembre 2023
Avis spontané
Noté 5 sur 5 étoiles

Amazing product, amazing service!

Cloudpepper is great as a hosting management for Odoo servers, is it community or enterprise.

We are an official Odoo partner and do host all our project with Cloudpepper.

The service is amazing, one can really tell those guys are brilliant at what they do.

All in all, we love Cloudpepper and will continue to use it to host a few dozen Odoo instances with it!

21 septembre 2023
Avis spontané
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Réponse de Cloudpepper

Thank you for the kind words Laurence! We're proud to be your choice for Odoo hosting and appreciate the trust you've placed in Cloudpepper.

L’expérience Trustpilot

Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.

Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.

En savoir plus sur le parcours des avis sur Trustpilot.

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