Wex Photo Video Arvostelua 

79 277
•
TrustScore 5/5 tähteä

4,8

Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää

Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää

Katso, mitä arvostelun kirjoittajat sanovat

Saanut 5/5 tähteä

This is a beautiful screen and its non-reflective matte surface is a real bonus. Colours are true, bright and easily adjustable to one's preference. Although I haven't needed to use it yet, the fact... Näytä lisää

Saanut 5/5 tähteä

Excellent service, I had to contact customer services with a variety of questions regarding my trade in , they were efficient, extremely helpful , knowledgeable, I don’t think I’ve encountered a be... Näytä lisää

Yritys on vastannut

Saanut 5/5 tähteä

I recently purchased a piece of photographic equipment from Wex. It was delivered quickly without a hitch. Unfortunately within a couple of days it developed two faults. Returning it to Wex was ver... Näytä lisää

Saanut 4/5 tähteä

The customer service department was excellent and swiftly resolved the problem with our delivery. We received the wrong item after a mixup in packing. We were kept informed and the correct item arriv... Näytä lisää

Yritys on vastannut

Yrityksen tiedot

  1. Valokuvaliike
  2. ja myös
  3. Kamerakauppa
  4. Kiikarit
  5. Teleskooppimyymälä

Yrityksen kirjoittama

Established in 1997, Wex Photo Video has helped over a million photographers and videographers achieve their goals. Wex's dedication to service, expertise, and customer satisfaction is underpinned by competitive prices and the largest range of any UK photo and video retailer, with over 30,000 products.

At Wex our mission is to treat all of our customers with the care and attention that is expected from the UK's biggest photo-video retailer. This approach is echoed through our five promises:

Yrityksen kirjoittama

Range
We offer the UK's largest range of photo and video equipment, with over 24,000 products available for purchase on our website.
Trust
We offer a 30-day Return Policy on nearly every item, while products in our used section come with a 6-month warranty.
Service
We uphold our reputation for having unbeatable service: whether it is online, by phone, or in person. Every order is picked, packed, and shipped with the utmost care.
Value
We offer affordable, high-quality photo and video equipment along with many ways to help you find the right kit including, part-exchange, finance, and the used products section.
Passion
We are a company of photographers and videographers. We stay up-to-date on the latest technologies in the industry and freely share our knowledge through workshops and seminars.

Yhteystiedot

4,8

Erinomainen

TrustScore 5/5 tähteä

79 t. arvostelua

5 tähteä
4 tähteä
3 tähteä
2 tähteä
1 tähti

Pyytää asiakkailta arvosteluja

Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja

Trustpilotissa on kyse ihmisistä. Tämä yritys voi käyttää lisäksi tekoälyavusteista työkaluamme, joka auttaa vastausten laatimisessa.

Kuinka tämä yritys käyttää Trustpilotia

Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.

4,8

Kaikki arvostelut

(79 277)

6 658 arvostelua kuluneen 12 kuukauden aikana

Kirjoita arvostelu
Yritykset eivät saa tarjota kannustimia tai maksaa arvostelujen piilottamisesta Trustpilotissa. Arvostelut ovat yksittäisten käyttäjien mielipiteitä, eivät Trustpilotin. Lue lisää

Saanut 5/5 tähteä

A beautiful non - reflective matte screen.

This is a beautiful screen and its non-reflective matte surface is a real bonus.
Colours are true, bright and easily adjustable to one's preference. Although I haven't needed to use it yet, the fact that it will rotate to a vertical screen is an excellent means of viewing portrait photos.
I would recommend it if you need to buy a new screen.

29. lokakuuta 2026
Saanut 5/5 tähteä

First class customer service

I recently purchased a piece of photographic equipment from Wex. It was delivered quickly without a hitch. Unfortunately within a couple of days it developed two faults. Returning it to Wex was very straightforward and easy. Wex sent a replacement to me within days of receiving the faulty item. The customer service from start to finish was absolutely first class.

31. lokakuuta 2026
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

Top-class experience with WEX Photo…

Top-class experience with WEX Photo Video. The Nikon Micro lens arrived rapidly and was packaged securely. Offered at a great price, the build quality and optical rendering of the lens are superb—capturing exceptional detail across the frame. I will definitely buy from WEX again.

29. lokakuuta 2026
Wex Photo Video-logo

Vastaus yritykseltä Wex Photo Video

Hi Raymond,

We are so pleased to hear that you had a top-class experience with us. It is wonderful that your new lens arrived quickly and securely packaged, and that you are happy with its superb build and optical quality at a great price. We look forward to welcoming you back in the future.

Wex Customer Services

Saanut 5/5 tähteä

Easy website to navigate

Easy website to navigate , ordering process easy to do . The few times i have had a query always resolved in a friendly and professional way .

29. lokakuuta 2026
Wex Photo Video-logo

Vastaus yritykseltä Wex Photo Video

Hello,

We are pleased to hear that you found our website straightforward to navigate and the ordering process simple. It is also wonderful to know that our team has been able to assist you in a helpful and professional manner whenever you have had a query. Thank you for sharing your positive experience.

Wex Customer Services

Saanut 5/5 tähteä

Great staff

Always quick to answer the phone. They are always helpful and give great advice..

29. lokakuuta 2026
Wex Photo Video-logo

Vastaus yritykseltä Wex Photo Video

Hi Gary,

We are pleased to hear that our team responds to your calls promptly and provides useful guidance. Thank you for sharing your positive feedback with us.

Wex Customer Services

Saanut 4/5 tähteä

Great customer service

The customer service department was excellent and swiftly resolved the problem with our delivery. We received the wrong item after a mixup in packing. We were kept informed and the correct item arrived a few days later. Mixups happen and we will definitely be ordering from Wex again.

27. lokakuuta 2026
Wex Photo Video-logo

Vastaus yritykseltä Wex Photo Video

Hello,

Many thanks for taking the time to leave this positive feedback, we really appreciate your kind comments!

Very glad we were able to resolve the initial issue swiftly for you.

If there is anything else we can do for you please don't hesitate to get in touch.

All the best,
William
Customer Service Management Team

Saanut 5/5 tähteä

Always great service and even greater…

Always great service and even greater prices.

29. lokakuuta 2026
Wex Photo Video-logo

Vastaus yritykseltä Wex Photo Video

Hi Geoff,

We appreciate your positive feedback! We are so pleased to hear that you consistently receive excellent service and enjoy our highly competitive pricing. Thank you for taking the time to share your experience.

Wex Customer Services

Saanut 5/5 tähteä

Easy to order vouchers etc

27. lokakuuta 2026
Wex Photo Video-logo

Vastaus yritykseltä Wex Photo Video

Hi Sheila,

We are glad you enjoyed your experience ordering our vouchers easily. Thank you for this positive feedback.

Wex Customer Services

Saanut 5/5 tähteä

Second purchase from Wex and really…

Second purchase from Wex and really happy again. Lense price was reasonable and next day delivery was amazing, I could start using the product immediately. Everything was as expected so will use Wex again in the future .

26. lokakuuta 2026
Wex Photo Video-logo

Vastaus yritykseltä Wex Photo Video

Hello,

We are delighted to hear that you are happy with your second purchase. It is great to know that the lens was reasonably priced and that the prompt next-day delivery allowed you to start using your new gear right away. We look forward to helping you again in the future.

Wex Customer Services

Saanut 1/5 tähteä

Disappointment Via Lack of Communication

I bought an order comprising of a number of items which were all supposed to be in stock but as the days passed and my parcel did not arrive i phoned only to discover they were awaiting one item. A few days later and the order was still not marked as dispatched so i sent an email to cancel. I am not a fussy customer, I do not mind waiting for purchases as long as I know what's happening rather than being left hanging. I've got to say I was disappointed but I've since bought the items elsewhere so not my loss.

30. lokakuuta 2026
Oma-aloitteinen arvostelu
Wex Photo Video-logo

Vastaus yritykseltä Wex Photo Video

Hello,

Thank you for taking the time to leave this feedback on your order experience.

Sincerest apologies that the stock information shown online for your order was incorrect and ultimately led to you cancelling the order. This is certainly not the level of service we hope to provide to our customers.

We are keen to investigate this case further so we can ascertain what went wrong and how we can improve for the future. Unfortunately from the info in your review I have been unable to locate your order.

If you could kindly contact us on customercare@wex.co.uk with more information we are very keen to help.

Kind regards,
William
Customer Service Management Team

Trustpilot-kokemus

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