https://stripe.com/payments/checkout Arvostelua 

Extremely Disappointing Experience With Stripe — I Would Never Recommend Them to Business Owners!

If you own a business, think twice before trusting Stripe with your money.

I have been using Stripe for months, processing a significant amount of money through their platform and paying their processing fees on every transaction. After all that business, I received ONE chargeback, and Stripe decided to restrict my payments and hold my funds.

ONE CHARGEBACK. After months of successful transactions. Absolutely ridiculous!

How can a payment processing company treat legitimate business owners this way? We work hard, invest our money, pay our production teams, fulfill customer orders, and build our businesses, only to have Stripe suddenly interfere with access to our funds.

Instead of looking at the overall history of successful transactions, they make business owners jump through hoops, submit endless explanations, and provide additional documentation just to access money they have already earned.

This is not how a company should treat the businesses that generate its revenue.

Stripe is supposed to help businesses grow, not create financial uncertainty and disrupt their operations.

What makes this even more frustrating is that Stripe collects its processing fees while leaving merchants to deal with the consequences of sudden restrictions.

As a business owner, I find this treatment completely unacceptable. Trust is everything when choosing a payment processor, and Stripe has seriously damaged mine.

My advice to other business owners: Do not rely entirely on Stripe. Your business deserves a payment processor that treats you fairly and respects the money you work so hard to earn.

I am extremely disappointed, and based on this experience, I cannot recommend Stripe.

I wish there was a way to give 0 Stars. I had been using Stripe for months and first 30 days were 0 successful payments from the clients whom I have been serving for years and still serving them. After 30 days, manual card charging option was available and payments started to get accepted but after 2 weeks, again started blocking the payments and same happened the month after that. Even 1 of their agents named Sehreen hung up the call and dialed again and mentioned that the call is not being recorded as she was trying help in her perspective said you can request to the upper authority to have Radar completely switched off. Amazing! I don't care about Radar as my clients have been with me for years and I respect Stripe's fraud prevention. Now, they closed my account mentioning payments were not authorized and to that I submitted not only the written approvals, I submitted written agreements, signed documents, Monthly progress reports even the recent conversations with the customers. I have 0 disputes/chargebacks and 0 refunds even clients are also willing to help voluntarily if Stripe would like to have further investigation. I finally ended up getting stranded on payouts, nor I am able to refund where the held balance is enough to cover the refund to recent most client. I am not expecting any resolution because there is not any. Customer support, totally repeated scripts, submissive to their so called AI. AI would decide who is legitimate and who is not. Not even the client's approval is sufficient and they literally mentioned in the email that client's authorization is not enough. What else do they want. Suffering from loss just because of their stupid practice and even one of my client's who is willing to pay me once the refunds are processed from Stripe as they have mentioned, she was going to have Stripe for her business and when she came to know about this situation, she is no longer interested in Stripe.

I am sure this review wont change the situation and I already know what their response is going to be to this review.

May God save all the entrepreneurs from these kind of robbers.

Suite à l'examen de mon compte et le blocage de mes fonds (159K) pendant 8 jours , stripe ont décidé de clôturé mon compte.

J'ai reçu un email m'informant de la cloture de mon compte, et m'indiquant que les fonds restant sur mon compte Stripe serait versé conformément au calendrier habituel.

Malgré cet email, 24h plus tard, les virements vers mon compte bancaires sont toujours bloqué, je ne suis pas autorisé a contacter le LiveChat, et malgré de nombreux mails envoyé à leur support : aucunes réponses.

Ne me répondez pas de contacter le service client, car c'est ce que j'ai déjà fait et je n'ai aucune réponse !

Réactiver les virements vers mon compte bancaire, rendez nous nos fonds, nous en avons besoin rapidement ! C'est urgent et cette situation est inacceptable !

Siempre te va a faltar dinero debido a comisiones que no mencionan en su documentación, por algo que ellos llaman "Radar".

I made a one time payment on a website that uses Stripe, and during the checkout process, I was apparently signed up for Stripe Link, which saved my payment card and personal information.

I never created a Stripe Link account or explicitly intended to sign up for a separate payment service. I simply wanted to make a one time payment.

Stripe Link stores this information and makes it available across other websites that use Stripe. Whenever I visit another website that uses Stripe for payment, my personal information and payment card details are automatically prefilled.

In my case, this even resulted in my saved payment details appearing on Linktree's upgrade page alongside an unexpectedly activated free trial. If I hadn't noticed this in time, I could have been automatically charged for a subscription I never intended to purchase.

Highly questionable data and payment practices.

⭐ 1/5 – Extremely Disappointing Experience with Stripe – Approximately $5,100 Withheld

My experience with Stripe has been extremely disappointing.

Stripe closed our business account and suspended our payouts, leaving approximately $5,100 of our business earnings inaccessible.

We have already delivered the services paid for by our customers, fulfilled our business obligations, and earned this money legitimately.

Despite repeatedly contacting Stripe support and submitting several support cases, our complaints have been closed without a satisfactory explanation or resolution.

We have not received a clear explanation of why our earned funds are still being withheld or a definite date for their release.

This situation has caused serious financial difficulties for our business.

We are requesting that Stripe review our case, provide a transparent explanation, and release the approximately $5,100 legally owed to our business.

I hope Stripe management takes this complaint seriously and resolves the matter professionally.

Business owners should be able to expect transparency, accountability, and reasonable access to their legitimately earned funds.

You are a fraud.
You are a fraud shadowing yourself on the back of Juuli.com

You took my 100,000€ from/Juuli.com bank account with you.

Since August 12 you froze the account and took my money.

We will see in justice what the court will decide and now a lot of damages occurred to my company.
I have an interview in London with newspapers " the Sun" and " the Guardian"

Your reputation will pay me back 100x times

You are a fraud that has no shame replying with idiocy without giving back my money : criminal!

Extremely disappointing support experience!

It has been several days since we submitted all the required KYC documents, yet we have received no update.

This is not the first time we have faced this issue. During our previous verification, we waited almost a month and received an email only after the verification period had expired, by which time our account payouts had already been paused.

Now, we have uploaded all the requested documents again, and it has been over two weeks with no progress or meaningful response from the support team.

When we try to raise a support ticket via email, we receive an automated response directing us to contact support through the assistant. However, the assistant informs us that we need a paid plan to access proper support.

This is extremely frustrating, especially when account verification directly impacts our business operations and payouts.

We expect timely communication, proper assistance, and a clear resolution rather than being redirected between automated support channels. KYC verification should not take weeks without any update, and businesses should not have to upgrade to a paid plan just to receive basic assistance with critical account-related issues.

We’re an event production company. A corporate client paid us in full by card for an event on Nov 3. Over the weekend before the event, Stripe placed two separate risk reserves on that same payment, holding $5,425.79 until Dec 31 and March 2027, and paused our payouts until we answered an information request. We answered the same day. We have zero disputes and zero chargebacks on our account, ever. Every client signs a contract with a non-refundable deposit and a written cancellation schedule before paying.

Support told us our account had “an increasing number of disputes,” then refused to show us a single one “for security reasons.” There’s no phone support. The appeal link in their email had already expired. The supervisor callback is “up to 24 business hours,” for an event the next day. Of the $12,401.81 we were owed, only $6,976.02 comes, and not until the day of the event, so we couldn’t pay our vendors on time.

If you run a business with large advance payments, don’t rely on Stripe. They can hold your money for months on a risk score they won’t explain.

I want to remove a saved card on a vendor as a customer and it won't let me. I didn't even get a choice as to whether or not I wanted it saved. When I checked their help, there is nowhere a customer can do this, only the vendor can.

C'est une très mauvaise entreprise qui gel les comptes. Leur personnel sont des incompétents.

All small business owners - careful if you’re considering stripe for your payment gateway. They’re trying to keep my payout of $17k saying my account is suspended!! Go with some other platform.

Stripe might be easy to get started but their account team is a pain in the a** always trying to find some reasons to block customer transactions and then your entire account under the pretense of your account is risky and hence it will be closed! Ridiculous and crazy staff!! Look for some other payment gateway for longer term!

Check other reviews here and see it’s a common way for them to make money. I got my payout for last 4 months but the moment it crossed $15k they started creating issues! I find it shocking how they are allowed to continue in US! What a scam!

Update: As of now, Stripe has blocked $27K of my payout - this is insane! Their timid response about getting with their Support is ridiculous as I’ve provided all evidences and documents they needed! Their common line is some customer filed for unauthorized charges but in reality no one actually did since they paid themselves using stripe link! Totally crazy!

Truffa. Promotori di truffe

Stripe is a payment service like PayPal, except it does not do what one expects, which resulted in me wasting an entire day. Here is what it does not do. If you build a shop page on the internet, you can defer to a payment collection facility, like Stripe, to get the customer details—name, address, card details—and collect the money for an order. Once the payment is processed, a notification is sent to the seller advising that a payment has been received for an advertised product. The seller then dispatches the product. The problem is that Stripe cannot determine the applicable postage cost; it relies on the user choosing the appropriate cost. If they choose the wrong one—domestic when it is international—the customer has been undercharged, meaning asking the buyer to make another payment of the difference or cancelling the order. Cancelling and asking is the obvious thing to do, but Stripe will not refund the selling fee. What they should have added, which would have been simple and straightforward, is to align the postal charge with the destination country. Each country could have multiple choices—express, economy, charged for, etc., which would be the choice of the buyer—but they would not be able to select domestic when the product is international. A major shortfall.

There's a fraudulent Chinese company called Rewords.ai who rebranded to Rewods.ai using a Stripe merchant account to scam clients by billing them once for a legitimate service, then they make it impossible to cancel the service so they keep billing the card afterwards multiple times a week. No way to cancel. They don't reply to support email. They pursposely obsfucate their contact emails and recycle domain names. But one thing is constant in that they use Stripe as payment processor. I have brought these to the attention of Stripe and attached a heap of evidence via email to their support email but to date nothing has been done about it. A simple online search of the company mentioned here or even on Trustpilot will reveal the shady business practices of the named company.

Jeg har restsurant som har også online takeaway ,jeg har oprettet strip på restaurant hjemmside og kunden betalt hjem fra via strip ,men
strip har ikke betalt vorse penge.
Så jeg vill ikke anbefale strip som online betaling lösning for diin restaurant.

They decided to stop any payments and close my account because my business looks like a get rich quick scheme.

I have been running my marketing agency for 3 years with Stripe, processed hundreds of payments, and have tons of proof and contracts to WHY I’m not running this type of business.

I contacted them, offered to provide evidence that I DO NOT run this type of business, yet they still didn’t care and decided to close it.

I’m very disappointed with Stripe.

Do not use Stripe if you are a freelancer, agency, run a business to business model, or get paid for your services!!!!

Stripe just stollen 10£ today from my bank account. Goverment is not doing anything with this insects so society will take care of it soon.

i am 100% sure they will still ignore this even after i have emailed them multiple times without any success they pretend not to understand.
Dear Stripe Specialist Team,

I am writing to request a final review and disposition of the remaining balance on my closed account, following my conversation with standard support.

Account Details:

* Current Account Balance: $904.63 USD

My account was permanently suspended on June 23rd, 2026, which is now over 120 days ago.

Because we have passed the standard 120-day holding window for closed accounts, I am requesting that a specialist manually review this ledger and execute a final action. Please either manually trigger the refund of these funds back to the cardholder, or release the remaining $904.63 balance as a final payout to my connected bank account so this account can be permanently cleared and closed.

Thank you i know you will pretend not to understand what i mean by this. but i will try.