SA

Sara

Yhdistynyt kuningaskunta

Arvostelut

Arvostelu koskien yritystä PUMA

Saanut 1/5 tähteä

I returned an order in July and i am…

I returned an order in July and i am still waiting for a refund. Puma do not answer emails, i have emailed them 3 times and still no response.

Shocking service from them. Next step will be to escalate through my bank.

22. elokuuta 2026
Oma-aloitteinen arvostelu

Vastaus yritykseltä PUMA

Hi Sara,

Thank you for your valuable feedback and bringing this to our attention.

We are sorry to hear that you had a bad experience with our customer service.

Could you please send us an email at global-service@puma.com and reference Trustpilot, so we can look into this?

We look forward to hearing from you.

PUMA Team

Arvostelu koskien yritystä Fasthosts Internet

Saanut 5/5 tähteä

Nico was very helpful and has resolved…

Nico was very helpful and has resolved my email issue. Thank you very much

22. elokuuta 2026
Oma-aloitteinen arvostelu

Vastaus yritykseltä Fasthosts Internet

Hi Sara,

Really appreciate you leaving us this feedback! Nico will really appreciate you saying that -- we will make sure to pass this on to them.

We are always here if you need any assistance.

Regards, Markus
Fasthosts Internet