This company felt very shady to me
This company felt very shady to me, and the whole experience honestly came across like a scam.
I paid $118 for a dress, and the quality was far below what I expected. When I tried to return it, I was sent through endless back-and-forth emails. They asked me to take multiple photos, complete a return form, attach additional photos, and then ship the item back to their warehouse in the UK at my own expense.
In the end, I accepted their 15% refund because I simply didn't have the time to keep dealing with the process.
If you're a U.S. customer, be aware that they do not have a U.S. return warehouse. I think they should be much more transparent about this on their website so customers know what to expect before ordering. Had I known how complicated the return process would be, I would never have placed my order.
This was my personal experience. Hopefully it helps others make an informed decision before purchasing.