Do not order from here
Do not order from here. My bracelets turned silver and broke from 2 months of having them. I took good care of them and I didnt wear them every single day like they claim you can. Yet they still broke. I was offered 24 dollars for 3 bracelets and I would have to pay more money if I wanted them replaced.
Vastaus yritykseltä Beautiful Earth
Hi Mirella,
We are so sorry for the frustration with your bracelets! We want to let you know that we have responded to your email regarding this issue.
In our last response, we explained that our warranty replacements are completely free of charge. Our returns portal sometimes mistakenly shows an outstanding balance if the original items were purchased on sale, but we always manually modify this and zero out the invoice on our end once submitted.
We've sent you another email to get this resolved as quickly as possible. Kindly check your email and looking forward to hearing from you!💛