Marvin

Bad product, bad service. I bought ANL earbuds from BOSE that broke after 3 months use. The left side has a battery issue and dies within 15min despite being fully charged and displayed as such in the app. I tried all troubleshooting available but to no avail and opened a case with them. I sent the earbud in, never heard back, never got it back. No communication, earbud lost in limbo and 300$ down the drain. Now I use Sony, my SO uses JBL. Both fantastic products and cheaper than BOSE. I'll never look back.

Every branch I have been to was great. The staff is nice, the stocks are tidy, we have plenty of space to play and socialize. I particularly like the choice of non citadel paints, brushes and crafting materials. I do wish that would be reflected in the model and game selection,but it is 95% GW. That's why I can only give 4 stars and need to rely on online shops to get other games

One of my go to website for Wargaming! They have a wide range of products for very good prices. They act fast, deliver to other countries without problem and I never had an issue with any of the deliveries and products. Have been a customer since 2018 and will continue to be one.

I had a small shipment coming from the UK and received a notification from Posti about Customs Clearance. With strong identification, it was extremely fast and easy to use. Login, select category, add a price, pay the VAT and 2 days later I had my shipment. My respects to Finnish Customs Online Service!

Horrible customer service with no communication. I needed to sent in a BOSE in-ear heaphone as the battery was damaged just a few months after I bought the item. I provided the amazon receipt and sent them the item. I never heard back from them. On their order status site they then claimed I have no warranty, I cancelled the repair myself (which I never did as I had no idea about the status and had them NEVER contact me) and that they shipped it back unrepaired. I never received my earbud, nor did I get a message from them that they sent it out. I now have to assume the earbud is lost or stolen or I don't know. Horrible company, horrible service and I have been scammed out of my 300$ purchase. Will neither buy BOSE nor ever buy anything affiliated with Ingram Micro ever again in my life.

We were hit by the strikes a second time and had to move my mother's flight. It took 6h for me to get to speak to customer service and almost all information they gave was false. First of all it is an insolence to change a direct flight into a layover flight outside the EU and not give a discount. Then, we were told she will receive both boarding passes in DUS. She did not. Then we were told the change in Heathrow will be within the same terminal, but it wasn;t. Then upon my explicit question, we were told she does not have to go through multiple immigrations in England and Finland, but she had to. I asked if the layover will be enough for the change, believing all the info above, and it barely wasn't. It was running and running, me on the phone with people in Heathrow and Helsinki and her almost not making it to Helsinki. We will never ever book a flight with FinnAir again, even if it means accepting long layovers in Copenhagen or Riga or elsewhere. This is a disgrace for the wonderful country of Finland, as the name FinnAir spits in their faces. Not recommended unless you have absolutely no choice.

Finnair was once again on strike (just like last month) and we needed to move the flight of my mother one day earlier. It took 6h but eventually it was all done. She had to move over Heahtrow unfortunately and turn a short direct flight into a 14h torture. None of the information given by Finnair was true. They said she'll get both boarding passes in Duesseldorf, but she didn't. They said the change in Heathrow will be within the same terminal, but it wasn't. They said she does not have to go through immigration in England (and then of course Finland again), but she had to. A stressful nightmare full of false information. Just running and running from place to place to make it in the short layover time. Worst Airline I have ever had the displeasure of dealing with. Budget airlines like AirAsia or RyanAir have a better service and price-service-relation. Unbelievable from a flagship airline carrying their country's name. It is a disgrace to the wonderful country of Finland. This was the last time we ever use FinnAir, we will rather wait for 7h layover in Riga than to deal with this again.

I wish I could give 0 stars. I haven't dealt with this much of useless delivery service in my life. I don't know if it is because it's an American company and it has been ran into the ground for profits or what.
The package is now delayed almost a month. In 2025. Delivery was "attempted", I think that is a lie. No notification. I created a MyUPS a while ago and selectes a defaul access point. They did nit give a damn and they needed me to share address information. Which is not possible on the website. Customer AI? Useless trash on the level of 2005. Called them and had the nice customer service handler (5/5 for them) start the process to deliver to my nearest Access point. "Application" for that took 6 days to be approved. Package is in delivery since yesterday 10AM. Didn't reach. Now it's Easter and the access point opens again in 5 days.
Guess what? Needed this for Easter. I ordered it over 6 weeks ago with an estimated delivery around 21.03. Useless, useless horrible service. I hope Finland makes an example of them and bans them operating in their country. Like there is no Amazon here etc

Edit: I have received the package on 23.04.2025 but it was entirely destroyed. The packaging was very well done with several layers of corrugated carton and bubble wrap. But, you can see UPS obviously dropped it onto a very hard edge (or maybe even not secure it in the van) despite FRAGIL written ALL OVER IT. There is a big gaping hole underneath the wrap and everything inside (value 200€) is completely and irredeemably broken.

Living in Finland and decent delivery services are two incompatible things, even in 2025. I have accepted that. But whenever the sender/shop chooses UPS, I just dread what's coming.

Despite having set up my UPS and adding even the doorcode to the address info, they just don't deliver. Despite having activated updates via phone and mail, they just don't update/. Despite having given up and setting my nearest Access point as automatic delivery address, they just don't bring it there. Every time, I have to go back to he website that that just moves you in circles. They demand you to update the address information or the package will be returned to sender at my cost, but then do not give ANY means to share the info. Because they IGNORE what you wrote in the MyUPS account. It is through and through, terrible, dysfunctional and just frustratingly bad. The "AI" bot is on the level of 2001 and utterly useless, unable to comprehend even most basic communication if it falls outside of some pre-decided "prompts".
I called customer service 3 days ago to manually have them redirect the package to the access point (customer service lady was great, 5/5 for her) but now the tracking still says "Your application is pending". What application? How about you do what you are paid to do and deliver the item?
Lastly, we are about 3 weeks late compared to the estimated delivery date shared by the seller when they shipped it.

I think this is the very last time I tried it, I will avoid every single shop and seller that uses UPS from now on.

I had GLS ship a literal steel sword, handforged by a blacksmith in Hungary withon 5 days to the exact pick-up point I specified in the local postage service application. Not even a GLS app. How is that possible UPS?