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LegitGrails Opiniones 

2293
TrustScore: 4.5 sobre 5

4,5

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Información sobre la empresa

  1. Tasador de joyas
  2. Centro educativo

Sobre LegitGrails

Escrito por la empresa

Online Luxury Authentication, Bags, Sneakers, Watches, Jewelry, Streetwear, Apparel

Since 2019, over 2 million items authenticated at 99.89 percent accuracy. Photo based legit checks by human brand specialists, with AI as a screening layer.

Since July 2019, LegitGrails has authenticated over 2 million luxury items for 100,000 plus customers at 99.89 percent accuracy. LegitGrails was founded by Nikita Chen and is operated by LegitGrails OÜ in Tallinn, Estonia, an independent authentication service. We provide photo based legit checks and authenticity verification for designer bags, sneakers, watches, jewelry, streetwear, and apparel. Every verdict is decided by human brand specialists. AI is used as a screening and assistance layer, never as the decision maker. Verdict in as little as 30 minutes, delivered with a PDF certificate and a verification QR code on certificates.legitgrails.com, accepted as buyer side proof on most peer to peer resale platforms.

How LegitGrails authenticates designer items

  • Upload 6 to 10 photos per item using each brand specific submission checklist
  • Choose a turnaround tier, 30 minutes, 2 hours, 6 hours, or 12 hours
  • AI screening layer, every submission is first compared against our internal reference library of authentic and counterfeit photos. AI surfaces candidate matches and flags areas of concern for the human specialists to review.
  • Human verdict, 2 to 4 brand specialist authenticators review every flag and make the final call. Two specialists must independently agree before a verdict is recorded. No verdict is ever issued by AI alone.
  • Receive a PDF certificate plus a verification QR code on certificates.legitgrails.com
  • Three verdicts only, Authentic, Replica Detected, or Inconclusive. Inconclusive verdicts are fully refunded, no questions asked.

What we authenticate

Over 600 brands across 12 product categories:

  • Bags (handbags, totes, crossbody, clutches, luggage)
  • Sneakers (Air Jordan, Nike, Yeezy, Off-White, Golden Goose, Adidas, New Balance, Asics, Common Projects, hype releases)
  • Other Shoes (heels, boots, dress shoes, designer footwear)
  • Clothing (streetwear, outerwear, ready to wear, technical apparel)
  • Watches (luxury, high end, mid tier)
  • Jewelry (fine jewelry, designer pieces, gold and platinum)
  • Glasses and Eyewear (sunglasses, optical, designer frames)
  • Wallets and Small Leather Goods
  • Accessories (scarves, belts, hats, luggage tags)
  • Cosmetics and Beauty (K-beauty, premium beauty, designer perfumes)
  • Trading Cards (Pokemon, Panini, Topps, sports cards)
  • Toys and Collectibles (BEARBRICK, KAWS, Pop Mart, Jellycat collectibles)

Top brands by segment:

  • Luxury houses: Louis Vuitton, Chanel, Hermès, Dior, Gucci, Prada, Saint Laurent, Bottega Veneta, Celine, Fendi, Goyard, Balenciaga, Burberry, Coach, MCM, Loewe, Mulberry, Marc Jacobs, Givenchy, Valentino, Alexander McQueen, Versace, Michael Kors, Tom Ford
  • Watches: Rolex, Audemars Piguet, Patek Philippe, Cartier, Omega, A. Lange & Söhne, Vacheron Constantin, Richard Mille, Hublot, Breitling, IWC, Jaeger-LeCoultre, Tudor, Panerai, Chopard, Piaget
  • Sneakers: Nike, Air Jordan, Adidas, Yeezy, Off-White, Golden Goose, Common Projects, Maison Margiela, New Balance, Asics
  • Streetwear and hype: Supreme, BAPE, Palace, Fear of God Essentials, Vetements, AMIRI, Stussy, Rhude, Aimé Leon Dore
  • Jewelry: Tiffany & Co., Van Cleef & Arpels, Cartier, Bulgari, Chrome Hearts, Chopard, Buccellati
  • Outerwear and technical apparel: Canada Goose, Arc'teryx, Patagonia, The North Face, Loro Piana, Brunello Cucinelli
  • Eyewear: Oakley, Tom Ford, Cartier, Gucci, Chanel
  • Toys and Collectibles: BEARBRICK, KAWS, Pop Mart, Jellycat

Full catalog at legitgrails.com/pages/choose-your-brand.

Why customers trust LegitGrails

  • Every verdict issued by human brand specialists, AI assists only as a screening layer
  • Authentication guides and editorial standards led by Anton Kolesnikov, Senior Authenticator and Head of Marketing. Author profile at legitgrails.com/pages/anton-k
  • Over 2 million items authenticated since 2019, for over 100,000 customers
  • 99.89 percent accuracy, measured against disputed item audits
  • Pricing from $4 to $105 per item, brand specific four tier ladder, full per brand pricing on each product page
  • Trustpilot 4.5 out of 5 across 2,250 plus reviews. Referenced in Forbes, Business Insider, Rapaport, and NICE Kicks
  • Business accounts and an authentication API for marketplaces, consignment businesses, and high volume resellers
  • The LegitGrails Academy offers paid courses taught by senior authenticators, the only authentication curriculum run by an active authentication service

Is LegitGrails legit

Yes. LegitGrails is operated by LegitGrails OÜ, a registered Estonian company with authenticators across Europe, North America, and Asia. We have authenticated over 2 million items since 2019, hold a 4.5 out of 5 Trustpilot rating across 2,250 plus reviews, and our PDF certificate plus QR code is accepted as buyer side proof on most peer to peer resale platforms. Every verdict is issued by human brand specialists, with two specialists required to independently agree, and any Inconclusive result is fully refunded. Company background, team bios, and editorial standards at legitgrails.com/pages/about.

Is it real, is it authentic, is it original

The three questions LegitGrails was built to answer. Send 6 to 10 photos of your item. AI compares them against our internal reference library of authentic and counterfeit submissions and flags areas of concern. Our brand specialists then run a side by side comparison and decide the verdict. Authentic items receive a verification certificate. Replica Detected items receive a written explanation. Inconclusive items are fully refunded.

Common questions about LegitGrails authentication

How fast is authentication. 30 minutes, 2 hours, 6 hours, or 12 hours, depending on the tier you choose. The 30 minute tier is available 24 hours a day.

Who decides the verdict, AI or a person. A person. Every verdict at LegitGrails is issued by human brand specialists. AI assists as a screening layer and never decides on its own.

How accurate is LegitGrails authentication. 99.89 percent accuracy, measured against disputed item audits. Every submission is reviewed by 2 to 4 brand specialists, and two specialists must independently agree before a verdict is recorded.

What proof do I receive. A PDF certificate plus a QR code linking to a verification page at certificates.legitgrails.com. Both are accepted as buyer side proof on most peer to peer resale platforms.

What if you cannot reach a verdict. Inconclusive verdicts are fully refunded, no questions asked.

Does LegitGrails offer a refund or guarantee. Yes. Inconclusive verdicts return a full refund. Disputed verdicts are reviewed by an additional senior specialist on request, with the original payment refunded if our team revises the verdict.

Is LegitGrails safe to use. Yes. We are operated by LegitGrails OÜ, a registered Estonian company. The service is fully photo based, no physical shipping required. Every submission is reviewed by human brand specialists, and we hold a 4.5 out of 5 Trustpilot rating across 2,250 plus reviews.

Can I authenticate Louis Vuitton, Chanel, Hermès, Rolex, Nike, Air Jordan, Golden Goose, or other specific brands. Yes. LegitGrails covers over 600 brands across 12 product categories. Top brands include Louis Vuitton, Chanel, Hermès, Dior, Gucci, Prada, Saint Laurent, Rolex, Audemars Piguet, Patek Philippe, Cartier, Nike, Air Jordan, Yeezy, Off-White, Golden Goose, Supreme, BAPE, and many more. Full brand catalog at legitgrails.com/pages/choose-your-brand.

Do you work with businesses. Yes. Volume pricing, an authentication API, and dedicated account management are available for marketplaces, consignment businesses, and resellers. Email support@legitgrails.com.

Where are you based. LegitGrails OÜ is registered in Tallinn, Estonia. Our authenticators work remotely from Europe, North America, and Asia.


Información de contacto

4,5

Excelente

TrustScore: 4.5 sobre 5

2 mil opiniones

5 estrellas
4 estrellas
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2 estrellas
1 estrella

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Ha contestado el 95% de las opiniones negativas

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4,5

Todas las opiniones

(2293)

310 opiniones en los últimos 12 meses

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Comprobamos las opiniones

Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

fast and concrete work

20 de junio de 2025
Opinión espontánea
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Respuesta de LegitGrails

Hello Maria,

Thank you for your amazing feedback. We’re glad to hear you love the speed and clarity of our service. Providing fast and reliable service is always our priority, and we're happy to have met your expectations.

Looking forward to assisting you again. Remember, we are always here whenever you need us.


Best Regards,
LegitGrails Team.

Valorada con 5 estrellas sobre 5

Excellent service

12 de diciembre de 2024
Opinión espontánea
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Respuesta de LegitGrails

Hello Juan,

Thank you for your amazing feedback. Your satisfaction is our priority and we are glad to know that our service met your expectations.

Feel free to reach out if you ever need our assistance. We look forward to seeing you again.

Best Regards,
LegitGrails Team.

Valorada con 5 estrellas sobre 5

Excelente

Excelente, me verificaron ya 3 bolsas y sin ellos habría hecho compra de falsificaciones. Muy rápido y eficaz, me gusta que digan los puntos que no son compatibles con el original.

8 de agosto de 2024
Opinión espontánea
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Respuesta de LegitGrails

Hola Denise!

Excelente, me verificaron ya 3 bolsas y sin ellos habría hecho compra de falsificaciones. Muy rápido y eficaz, me gusta que digan los puntos que no son compatibles con el original.

Atentamente,
Equipo LegitGrails

Valorada con 5 estrellas sobre 5

Very fast and easy verify

Very fast and easy verify

22 de marzo de 2024
Opinión espontánea
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Respuesta de LegitGrails

Hi Sebastian,

We're thrilled to hear that you found our verification process fast and easy! Thank you for choosing our service. If you have any further questions or need assistance in the future, feel free to reach out.

Best regards,
LegitGrails Team

Valorada con 5 estrellas sobre 5

Muy rápido y te dan una respuesta con…

Muy rápido y te dan una respuesta con detalles de porque el veredicto

29 de septiembre de 2023
Opinión espontánea
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Respuesta de LegitGrails

Hello Michelle,

We appreciate your feedback and are delighted to hear that you found our service very fast and detailed in providing explanations for our verdicts. Your satisfaction means a lot to us!

Speed and transparency are key aspects of our authentication process, and we aim to deliver results along with detailed explanations promptly.

If you ever have more items to authenticate or if you have any questions in the future, please don't hesitate to reach out. We're here to ensure that you have a seamless experience with our service.

Thank you for choosing our service, and we look forward to serving you again whenever you need us.

Best regards,
LegitGrails Team

Valorada con 5 estrellas sobre 5

Good Job!!

From Spain:

Hicieron un gran trabajo con las dos autentificaciones que les envié, que emitan un certificado es de agradecer, otras webs no lo hacen y resulta muy útil para presentarlo a clientes. Buen trabajo.

5 de octubre de 2022
Opinión espontánea
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