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Tailride is an invoice collection software that automatically finds new and past invoices from all your emails, so you don't have to :)
6 Rue Henri M. Schnadt, 2530, Luxembourg, Luxemburgo
3,6
13 opiniones
No consta que haya invitado a opinar recientemente
Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas
Ha contestado el 100% de las opiniones negativas
Suele responder en menos de 1 mes
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The product itself is amazing and has amazing potential. I'd love to see a better onboarding process and better tutorials on how to use toe software
Took me almost an hour to figure out what I needed to do in order to scrape my emails for invoices
I've been using it for a while and it reduced 80% of the manual invoice connection. I contacted support 2 times and the anwer was super fast.
It just works! It's such a nuisance to PDF and upload every email receipt to our gDrive, and now I don't have to! I've been using this tool for ~6 months and it works perfectly for my purposes. I especially love the subscription tracker so you can see how much you are spending on recurring expenses.
Respuesta de Tailride (previously GetInvoice)
Thank you so much for your positive review.
Simply put - it doesn't work! Well, it partly does and can scrape some attachments, but no more efficiently than most other tools. Another big disadvantage is that it can not distinguish between a receipt and an invoice (request to pay). Don't waste your money
Respuesta de Tailride (previously GetInvoice)
Hi Tim, sorry that you have such an experience with our product. Please, contact me (mike@tailride.so), I will help you. We definitely distinguish invoices and receipts, as well as other types of the documents, also we scrape not only attachments, but also invoices that are in the text of emails.
Very poor support. Their app was sending the completely wrong totals to Xero making it useless. I suggest finding another workaround or programme because this is definitely not it hey.
Respuesta de Tailride (previously GetInvoice)
Hello Scott. Thank you for sharing your experience, and sorry about the trouble this caused.
We apologize for the poor support response — that’s not acceptable and we’re actively working to improve this. If you’re open to it, we’d appreciate the chance to review what happened in your case and make things right.
Thanks for the honest feedback — it helps us improve.
No support responses. I have tried to implement their software; however, they lack documentation on how to use it. I have reached out to their support chat and via email for weeks. I have yet to get a response. I will be looking for an alternate solution as the lack of support is concerning
Respuesta de Tailride (previously GetInvoice)
Hello and thank you for your feedback, we’re sorry for the frustration this caused.
We do have documentation available at https://docs.tailride.so/
and step-by-step video guides on our YouTube channel: https://www.youtube.com/@GetInvoice_ai
We apologize that we clearly failed to respond in time and guide you properly. Your concern about support is understandable, we are actively working on improving our responsiveness. If you’re open to it, we’d appreciate the chance to help you get set up correctly.
Thank you for taking the time to share this.
Later update: Their customer support is back to 100%, and the platform now works perfectly. They have added new features, expanded the number of portals from which invoices can be retrieved, and introduced more options for saving them. Everything is working smoothly.
The dashboard still doesn't work well (you select Q1 and shows only 30% of Q1 invoices) and doesn't process all invoices through email (it missed some), but way better than months ago, so I update from 1 to 3 stars. Amazon Business it still have some issues, it's says "Opening next page" or something like that but remains there, stalling...I have to open next page myself.
Respuesta de Tailride (previously GetInvoice)
Hi, thanks for your feedback.
We’re really sorry about this experience and we understand your frustration. Amazon recently made changes to their dashboard, which temporarily broke Amazon invoice retrieval on our side. We’re currently fixing this and the update is almost complete.
That said, we sincerely apologize for the lack of support and slow responses — that’s not the experience we want to provide.
If you’re willing, please reach out once more and we’ll make sure your case is handled promptly. Thanks for your patience.
Incredible service that I was looking for... for years. Now my accountant will be happy and I can put all my invoices at the same place even using WhatsApp ! So I loose nothing. Must have !
Respuesta de Tailride (previously GetInvoice)
Hi Pierre!
Thanks for the wonderful feedback. We’re super happy the service is helping you keep every invoice in one place and making things easier for your accountant.
If you ever have any questions or suggestions, feel free to reach out, we’re always happy to help :)
I can't tell you how much I appreciate GetInvoice. I only wish I had it a year ago before I had to spend several nights sifting through my inbox manually finding invoices and parsing them into Google Drive and Sheets. What. A. Pain. That. Was.
Thank you for creating this! Stoked I found this on AppSumo, too!
Respuesta de Tailride (previously GetInvoice)
We appreciate incredibly your review Greg! It means the world to us that you're finding it useful :)
If you ever need anything, we're here for you!
Looks nice, but doesn't work at all.
none of my invoices are matched. and there is no helpdesk.
Respuesta de Tailride (previously GetInvoice)
Hi Maciej,
We're really sorry to hear about your experience, this is not the standard we aim for.
We understand how frustrating it must be when invoices aren’t matched properly and support feels unavailable. We take your feedback seriously and want to make things right.
Could you please reach out to us at miki@get-invoice.com so we can investigate this issue directly and help resolve it for you? We've recently made several improvements, and we'd love the chance to show you the product working as intended.
Thank you for taking the time to share your feedback, it helps us improve :)
Best,
Perfectly solved our invoice parsing issue.
Also, the team provides 5-star support, very sweet!
Respuesta de Tailride (previously GetInvoice)
Thanks Rodion! Wonderful to have you :)
Absolutely mandatory for fast-growing companies.We've completely eliminated manual work for tax filings, our accountant's the happiest now!
Saves us so much time every month, we set it up in 15 minutes and now we can just forget about it
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