Clive is right
Clive is right! Paid for two perfumes on avoriell.com . No tracking link or dispatch confirmation received. Sent three emails,all ignored. No clear address/contact details on the website, which I should have checked before purchase. I have also informed my payment service for a refund claim.
The explanation is not only unacceptable but makes it even worse. My review concerns an order placed on avoriell.com. This is the Trustpilot profile currently connected to avoriell.com and that is exactly the website from which I made my purchase. The response refers to avori.com which does not appear to be an active company website. In any event, my review is about avoriell.com, the website that took my payment.
If there is no relation to avoriell.com, then this Trustpilot profile is being used in connection with a domain taking customer payments under the avoriell name!
Respuesta de avori.com