UPDATE: Order was finally cancelled and payment refunded minus charges. I do not understand why full payment was not refunded as rental company did not fulfill its obligation that were promised. Company must be fully transparent towards its customers and this was not the case hence my request for cancellation. Company was very difficult to contact.
One of the worst car companies I had to deal with. Do not be fooled by their low prices because at pick up new hidden costs emerge. I refused to take the car after the hidden charges emerged but getting refund is a nightmare … they sending in circles … still ongoing … I call this a big scam … avoid this company at all costs