Fab service , above & beyond. Needed info from 3 years back and Hollie W perservered until she got what I needed. Could not ask for better Customer Service.
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Nokwazi Thusi has been absolutely fantastic at helping me resolve some issues with my FX card. She has replied very quickly and always with a resolution. I spoke to her on the phone and her manner was... Se mere
When you realise the Live Chat people ask you to send an email BECAUSE its part of the verification process and NOT to Fob you off...the process of resolving any issues becomes so much easier...in fac... Se mere
Penelope just made my day. She helped in everyway getting me back in to my account after I changed my mobile number. She called back every time just when she said she would, she sought advice when nee... Se mere
Virksomhedsoplysninger
Om FairFX
Skrevet af virksomheden
Get a quote for an international payment
With FairFX Currency Cards you can travel globally and spend like a local. Manage your spending on the go through our mobile app, and use your card wherever they accept Mastercard.
Whether you’re buying property abroad or just sending money to family, our currency experts will help you make them at the right time, securing great rates with the least amount of hassle.
FairFX Customer Service
We are here to help
If you have any questions about FairFX products or services please do not hesitate to contact us at enquiries@fairfx.com.
If you are abroad please email abroad@fairfx.com.
Kontaktoplysninger
Vintners' Place, 68 Upper Thames St, EC4V 3BJ, London, Storbritannien
- 020 7778 9300
- help@fairfx.com
- www.fairfx.com
4,7
Fremragende
15 t anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Fab service
Fab service , above & beyond. Needed info from 3 years back and Hollie W perservered until she got what I needed. Could not ask for better Customer Service.
17. juli 2026
Uopfordret anmeldelse
Agent Nokwazi was very helpful and…
Agent Nokwazi was very helpful and quickly dealt with my issues.
21. juli 2026
Uopfordret anmeldelse
Prompt and efficient
Prompt, friendly, communicative and sorted. Special thanks to Nokwazi for sorting out everything for a confused customer!
18. juli 2026
Uopfordret anmeldelse
Nokwazi Thusi has been absolutely…
Nokwazi Thusi has been absolutely fantastic at helping me resolve some issues with my FX card. She has replied very quickly and always with a resolution. I spoke to her on the phone and her manner was very kind. She spoke clearly and was extremely polite. 10 out of 10 for her customer service very pleased.
13. juli 2026
Uopfordret anmeldelse
Most efficient service from Nontokozo…
Most efficient service from Nontokozo Shabangu
12. juli 2026
Uopfordret anmeldelse
Had card for many years since 1980s
Had card for many years . Used as savings when rates were good ,then went abroad many times taking little cash and withdrawing cash if needed.
First class service from all at FAIR FX thanks
13. juli 2026
Uopfordret anmeldelse
Very Helpful.
Very polite and patient. Understood my problem and patiently helped me solve it.
Success. Thank you.
13. juli 2026
Uopfordret anmeldelse
I experienced a problem paying for…
I experienced a problem paying for foreign currency from my bank but was able to get guidance and help via Email. I had a very quick response to my various questions and pleased with the result. Good response times
9. juli 2026
Uopfordret anmeldelse
Very professional and helpful
Very professional and helpful, would highly recommend,person I was communicating with was Seithati who was excellent with customer service
12. juli 2026
Uopfordret anmeldelse
Great customer service
Nokwazi helped me with my issue very promptly and efficiently . Great customer service.
10. juli 2026
Uopfordret anmeldelse
It was complicated and Seithati was…
It was complicated and Seithati was very helpful
10. juli 2026
Uopfordret anmeldelse
Absolutely amazing customer service
Absolutely amazing customer service. Torryl is a magician and a wonderful ambassador for this company. I quick knowledgeable and courteous I can’t say how brilliant this customer service representative is. I have no issue recommending to anyone
Thank you again for your valuable assistance today. You have made my holiday ❤️
9. juli 2026
Uopfordret anmeldelse
Mohammed was very help and resolved the…
Mohammed was very help and resolved the problem quickly
8. juli 2026
Uopfordret anmeldelse
Transaction appeared to fail partway…
Transaction appeared to fail partway through. I called and Sinqobile was able to assist in completing things and was super helpful and friendly
8. juli 2026
Uopfordret anmeldelse
Amazing service and very prompt…
Amazing service and very prompt response from them
7. juli 2026
Uopfordret anmeldelse
When I phoned they were so patient at…
When I phoned they were so patient at helping guide me through this as my technology skills are very limited
7. juli 2026
Uopfordret anmeldelse
Great help from Sinqobile
Great help from Sinqobile in efficiently cancelling an incomplete instant transfer order which didn't work properly.
5. juli 2026
Uopfordret anmeldelse
Excellent support from Felix today
Excellent support from Felix today
He was so supportive and sorted out my problem efficiently and was very courteous throughout
4. juli 2026
Uopfordret anmeldelse
I'd like to mention Siphelele Hadebe…
I'd like to mention Siphelele Hadebe for the prompt response and resolution to my query.
4. juli 2026
Uopfordret anmeldelse
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.