Ditto Music Anmeldelser 

Poor service, I’ve been messaging you guys for 5 whole days and still no response

When a problem pops up, they handle it super quickly. Plus, it’s great that they make the cause easy to understand!

I am really satisfied with your company.

Ditto is one of the easiest way to get your music, your message out to the global audience. The amount you can do on Ditto is incredible, I’ve been using ditto for 2 years and many more to come.

Yo, this beyond all temptation, love, divinity, and grace is a very secure and kind place to be in audio sound bytes town. I think the times we find the most excellent experiences we often don't always confide in love, but in hate and mockery... I love y'all! Peace and Blessings...
-Deja

The process with ditto music is smooth and transparent, awesome distribution platform so far,i recommend all new and old artists to use Ditto music for their music distributions

**Title: Ditto Music banned my account, blocked my royalties and provided no specific evidence**

I am Thiago Bastos, an independent gospel artist and the person responsible for Bastos Music. My Ditto Music account was used to manage releases connected to Thiago & Jéssica, Thiago Bastos and Jéssica Bastos.

On 9 June 2026, I received a generic email stating that artificial streams had allegedly been detected on my music. However, Ditto did not identify the affected track, ISRC, platform, country, period, number of streams or value involved. I was not given an individual technical report or any specific evidence that would allow me to understand or challenge the allegation.

Despite that warning, on 22 June 2026 Ditto accepted my payment of R$299.49 for the annual Label 5 subscription plan, invoice number 509077. Then, on 1 July 2026, my account was banned.

I lost access to my dashboard, releases, analytics, royalty reports and withdrawals. At the time, I expected to receive approximately R$12,000 in royalties. I cannot confirm the exact amount because Ditto removed my access to its financial reports.

My catalogue remained available on digital platforms, generating streams, while I was unable to access the account, review the reports or withdraw the legitimate royalties generated by my music.

I want to state clearly what I have never done:

I have never purchased streams, followers or listeners.

I have never used bots, automated replay software, click farms, VPN farms, device farms or stream-exchange systems.

I have never purchased packages promising guaranteed streams.

I have never hired or authorised any person or company to artificially manipulate my music statistics.

I have never participated in groups created to repeatedly play songs or exchange artificial streams.

Before this accusation, I had never searched for or attempted to use this type of service.

My music was promoted through my own public gospel playlists, my existing audience, social media, YouTube, TikTok, Facebook and normal organic promotion. I am a playlist curator and include my own songs alongside other gospel artists. One of my playlists grew significantly, but real audience growth should not automatically be treated as fraud.

I already had a legitimate music history before joining Ditto. Part of my catalogue had previously been distributed through Warner/ADA, and I transferred much of it to Ditto because the company promoted a model in which independent artists could receive 100% of their royalties. I also have releases handled through SoundOn that remain active without this type of accusation.

I sent explanations and supporting material, including artist analytics, playlist information, previous distribution history, social media activity, evidence of my audience and proof of the annual subscription payment. I requested a genuine human review and a detailed explanation identifying exactly what Ditto considered artificial.

I am not against anti-fraud controls. Streaming manipulation harms legitimate artists. However, an artist should not lose an entire account, catalogue access and royalties based only on a generic allegation without receiving the specific evidence behind the decision.

The consequences have been serious. This affected my releases, my professional planning, my income and the music projects connected to my family. These royalties are not just numbers on a screen; they are income generated by years of work.

I am asking Ditto Music to:

1. Conduct a genuine human and individual review of my account.
2. Identify the tracks, ISRCs, platforms, dates, countries, quantities and values allegedly affected.
3. Release all legitimate and undisputed royalties.
4. Restore access to my account or allow the safe and complete transfer of my catalogue.
5. Refund the annual subscription if Ditto refuses to continue providing the service that was paid for.

Until Ditto provides specific evidence, transparency and a fair opportunity to respond, I cannot recommend this company to independent artists. My experience has been extremely stressful and damaging.

I think there should be an option to select new artists so they aren't linked to previously created profiles when uploading a song by a new artist. Someone unfamiliar with the process might think the song would be uploaded to a new channel, not another profile, because there's a reason to announce an official release date.

Ho tre distributori ma alla scadenza rinnoverò solo con Ditto. Alina è stata Fantastica ha compreso e risolto in poco tempo il mio problema Brava Brava Brava

Hola, equipo de Ditto Music.

Me pongo en contacto con ustedes porque necesito actualizar el correo electrónico asociado a mi cuenta.

Anteriormente, William Patiño me ayudó a realizar un cambio de correo. Sin embargo, en esta ocasión me indicó que ese cambio ya se había realizado en el pasado y no he podido resolver mi situación.

El problema es que el correo anterior) ya no existe, porque el dominio fue cerrado hace más de un año. Por ese motivo, no puedo recibir correos de verificación ni gestionar correctamente mi cuenta.

Puedo demostrar que soy el propietario legítimo de la cuenta proporcionando mi documento de identidad, los UPC de mis lanzamientos y cualquier otra información que sea necesaria para verificar mi identidad.

Les agradecería mucho si pudieran ayudarme a actualizar el correo de mi cuenta a
m o indicarme cuál es el procedimiento para resolver este caso.

Agradezco de antemano su atención y quedo atento a su respuesta.

Saludos cordiales,
Sair Perez

Ditto is very quick and easy to upload your music. Other companies I have sat down scratching my head through the process of posting a track. This is too easy.

Customer service is absolutely top tier so far i guess.

The process is convenience, but the release date is quite too long to proceed without paying extra more money, the release date should be shorter after add music into the ditto system.

Everything went wel and is solved, communication went very wel

I have been using Ditto since 2022 and It's been a fantastic journey. Affordable and excellent service delivery.

quick response, well done

The replies was swift and detailed

Ditto suspended and cancelled our account due to what they deem as fraud. They were unable to produce evidence of said fraud and when given evidence of the contrary(again, as this was the second time we have had to deal with this, the first they accepted the same evidence...) they refused to budge. We are autistic and our audience is largely neurodivergent which means they do in fact listen to our music and at times they repeat songs(not more than 3 times a day as the data from Ditto's own records show). Ditto is predatory of smaller artists and have clearly ableist policies. Any money earned has been held back as well which means Ditto have also fraudulently earned off our music. Stay away from this distributor.

So far so good. Website is easy to use. I emailed for the spotify artist link and it was replied to very quickly.