I’m back. After Tuesday dealings with MSE I was so happy and satisfied with my energy transfer since when the 2 companies involved have literally turned me into gibbering wreck Thank goodness today b... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Made everything very simple, really helped me as a senior citizen-coming on 80, who was always blinded by science with all the bumf thrown at me by other companies,ie BT ,Virgin Sky etc . Mustaf... Se mere
Had a chat with Lee in Nottingham, he was very knowledgeable, didn't come across pushy and salesman like which is always nice! Signed up and will hopefully make a good annual saving!
Ross, the customer service advisor, he was informative, friendly and above all not pushy. He pointed out the benifits of the different tariffs and these were in line with my own thinking. Whilst I w... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
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Kontaktoplysninger
4,6
Fremragende
32 t anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Very disappointed with the service
Very disappointed with the service. I was previously with Utilita and was happy with them, but this person persuaded me to switch to British Gas.
He clearly told me that I would pay only £62 per month for the next two years and that the price was fixed. I specifically asked what would happen if I used more gas or electricity, and he assured me that it would not affect my monthly payment.
However, after paying only two direct debits of £62, I received an email saying that my payment would increase to £96 per month. I feel that I was given misleading information just to convince me to switch suppliers. Please make sure you fully understand the tariff and get everything in writing before agreeing to anything.
29. maj 2026
Decision Time
The agent was very pleasant, understanding and gave good explanations and info.
7. september 2026
Told me the wrong information which…
Told me the wrong information which mean my bill nearly doubled, had to call and spend 2 hours on the phone with British gas to sort it!
5. september 2026
Quick and fully explained
Quick and fully explained. Just changed tariff from variable to fixed
5. september 2026
Isaac was very patient polite and…
Isaac was very patient polite and thorough. I decided to stay with my current provider for the time being.
7. september 2026
Such a helpful site
29. juli 2026
All good spoke to the advisor and he…
All good spoke to the advisor and he guided me through the process
5. september 2026
Abdullrahman was very helpful and very…
Abdullrahman was very helpful and very supportive and kind and honest. Got me a great deal for my gas and electric and makes sense to why I was overpaying previously! Very patient man
7. september 2026
It was so easy to switch explanations…
It was so easy to switch explanations was very good to understand
4. september 2026
Satisfied customer
Josh was very helpful and friendly. He recommended an energy supplier with a better deal to previous one I was with. A very successful outcome saving me extra money every month.
7. september 2026
Duel fuel switch
Ross phoned me back after I did an online check & I gave my contact.
The information given was clear, easy to understand, & very professional.
7. september 2026
BRITISH GAS
The guy l spoke to was very helpful and polite, plus the price was cheaper and if the price goes down your price goes down on a 2yr fixed deal
7. september 2026
it was nice to have a nice lady on the…
it was nice to have a nice lady on the phone that spoke to you
7. september 2026
Very helpful young man
Very helpful young man. Explained everything thoroughly. Nothing to much trouble.Answered all my questions
7. september 2026
Had a chat with Lee in Nottingham
Had a chat with Lee in Nottingham, he was very knowledgeable, didn't come across pushy and salesman like which is always nice! Signed up and will hopefully make a good annual saving!
6. september 2026
Unfortunately
Unfortunately, there was a misunderstanding. I did not want to leave EDF for British Gas. This has now been sorted.
2. september 2026
Easy
it was so easy , Other companies have been more complicated and I have given up. So pleased its done
4. september 2026
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.