Ankhway Anmeldelser 

Besvarelse fra Ankhway

For 1 dag siden

Hi Sharon,

Thank you for this review. It means a lot to hear that, after trying a few different mushroom brands, Ankhway is the one you'd recommend, and we're delighted our customer care made a good impression too.

Thanks for choosing us, and do get in touch whenever you need anything.

Warm regards,
Ankhway Customer Happiness Team

Besvarelse fra Ankhway

For 1 dag siden

Hi Trace,

Thank you for taking the time to write this, and we're so sorry to hear about your accident. We hope you're being well looked after and that things get easier for you soon.

We're really glad Alex could cancel your subscription straight away and take one worry off your plate. Thank you for the kind words about him, and if you ever decide to come back, we'll be very happy to see you.

Warm regards,
Ankhway Customer Happiness Team

Besvarelse fra Ankhway

For 1 dag siden

Hi Jayne,

Thank you for your review. We're pleased you find the gummies easy to fit into your day and that you're enjoying the taste.

It's lovely to have you with us, and our team is always here if you need anything.

Warm regards,
Ankhway Customer Happiness Team

Besvarelse fra Ankhway

For 1 dag siden

Hi Tina and Kevin,

Thank you both for letting us know how Jonas handled your email. We're really pleased he got back to you quickly and that you were happy with the end result. We'll be sure to share your feedback with him.

If anything else comes up, just drop us a line.

Warm regards,
Ankhway Customer Happiness Team

Besvarelse fra Ankhway

For 1 dag siden

Hi Katherine,

Thank you for your kind review. Being locked out of your account is never fun, so we're glad Daniel was able to reply promptly and get you back in straight away. We'll pass your thanks on to him.

We're always here if you need us again.

Warm regards,
Ankhway Customer Happiness Team

Besvarelse fra Ankhway

For 1 dag siden

Hi Busola,

Thank you for the five stars. We're so glad you love your gummies, and it's great to have you with us.

If there's ever anything we can help with, please just get in touch.

Warm regards,
Ankhway Customer Happiness Team

Besvarelse fra Ankhway

For 1 dag siden

Hi Shell,

Thank you for such a thoughtful review. We're glad ordering was simple, that the delivery updates kept you in the loop, and that you noticed our recyclable packaging, as that matters a lot to us.

Thanks for giving us a try, and if you have any questions as you go, we're always happy to help.

Warm regards,
Ankhway Customer Happiness Team

Besvarelse fra Ankhway

For 1 dag siden

Hi Olivia,

Thank you for taking the time to share such a considered review. We're really glad you enjoyed the taste and that you appreciated us being upfront about using sugar rather than sweeteners.

We're sorry the gummies weren't right for you, and we respect your decision to stop your subscription. We value honest feedback like yours, and if you'd ever like more detail on our ingredients and quantities, our team would be happy to share it.

Warm regards,
Ankhway Customer Happiness Team

Besvarelse fra Ankhway

For 1 dag siden

Hi Sarah,

Thank you for this lovely review. It's great to hear that you and your husband both make the gummies part of your day, that you enjoy the taste, and that you're happy recommending us.

We also appreciate your feedback on our emails. We try hard to only send things that are useful to you, so it's good to know that's coming across.

Warm regards,
Ankhway Customer Happiness Team

Besvarelse fra Ankhway

For 1 dag siden

Hi Cherryl,

Thank you for your very first Trustpilot review, it gave the team a smile. We're so glad you're happy with your gummies.

We're here whenever you need us, and thanks again for sharing.

Warm regards,
Ankhway Customer Happiness Team

Besvarelse fra Ankhway

For 1 dag siden

Hi Vanessa,

Thank you for your honest review, and we're glad you've enjoyed the taste. We're sorry to hear you've been feeling unwell, and we appreciate you letting us know.

Michelle from our team has already emailed you to follow up personally, so please do reply to her when you have a moment. If you're unsure about continuing, we'd always suggest checking with your GP or pharmacist first.

Warm regards,
Ankhway Customer Happiness Team

Besvarelse fra Ankhway

For 1 dag siden

Hi Angela,

Thank you for taking a moment to leave this review. We're really pleased your request was handled almost immediately, as quick help is exactly what we aim for.

If you ever need anything else, we're only a message away.

Warm regards,
Ankhway Customer Happiness Team

Besvarelse fra Ankhway

For 2 dage siden

Hi Thurzie,

Thank you for taking the time to share this. We're sorry to hear about the trouble you had with being charged twice elsewhere, and we're really glad the switch to us has felt like a better experience. It's lovely to hear our customer service team looked after you well, and congratulations on learning to drive, that's a brilliant thing to be taking on!

If you ever need anything at all, we're only a message away.

Warm regards,
Ankhway Customer Happiness Team

Besvarelse fra Ankhway

For 2 dage siden

Hi Meryl,

Thank you for taking the time to share this. We're so sorry you came across a website pretending to be us, and we're really glad you got in touch so Daniel could help you quickly. It's lovely to hear you're happy with the quality of the gummies and that our support felt caring, which is exactly what we aim for. If you ever spot another site that looks like a fake Ankhway shop, please do let us know.

Warm regards,
Ankhway Customer Happiness Team

Besvarelse fra Ankhway

For 2 dage siden

Hi Denise,

Thank you for the kind words, and welcome to Ankhway! We're sorry placing your first order wasn't as smooth as it should have been, but it's great to hear the team sorted it out quickly for you. We hope you enjoy your gummies once they arrive, and we're always here if you need anything along the way.

Warm regards,
Ankhway Customer Happiness Team

Besvarelse fra Ankhway

For 2 dage siden

Hi Nicola,

Thank you for letting us know. It's great to hear your query was solved so quickly and that you were happy with the response you got. Getting things sorted fast is what we aim for every time, so this is lovely to read.

If anything else comes up, just give us a shout.

Warm regards,
Ankhway Customer Happiness Team

Besvarelse fra Ankhway

For 2 dage siden

Hi Susan,

Thank you for sharing this after three months with us. We love hearing that our Mushroom Gummies have become part of your evening routine, and we're especially glad you're enjoying the taste.

Thanks again for being such a loyal customer, and we're here whenever you need us.

Warm regards,
Ankhway Customer Happiness Team

Besvarelse fra Ankhway

For 2 dage siden

Hi Yusef,

Thank you for taking the time to write such an honest review as you start your third pack. We really appreciate you sharing your experience so openly, and we're glad you're happy to keep going with us for now.

If you have any questions about your order or subscription along the way, our team is always happy to help.

Wishing you all the very best.

Warm regards,
Ankhway Customer Happiness Team

Besvarelse fra Ankhway

For 2 dage siden

Hi Nicki,

Thank you so much for your first Trustpilot review. We're delighted Ruth got back to you so quickly and that you were pleased with how things turned out. We'll make sure she sees your kind words, as it will really make her day.

Do reach out any time if there's anything else we can help with.

Warm regards,
Ankhway Customer Happiness Team

Besvarelse fra Ankhway

For 2 dage siden

Hi Josh,

Thanks for the great review. We're really pleased you think our gummies are worth it and that they've become something you'd recommend. It means a lot to the whole team.

If you ever need a hand with your order, we're only a message away.

Warm regards,
Ankhway Customer Happiness Team