Rigtig god service. Jeg havde et problem med en vare og jeg fik en virkelig god og hurtig service. Smykkerne er så smukke og jeg er virkelig glad for dem. Jeg fik hjælp af en medarbejder ved navn Sara... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
En knækket halskæde og lidt ventetid på svar fra support, men da svaret endelig kom efter en enkelt rykker var responsen fra Sebastian imødekommende og venlig, og udfaldet det bedst mulige. En enkelt... Se mere
Virksomheden har svaret
Fik tilsendt en ting som der var fejl på. Stenen var meget skævt sat på. Efterfølgende prøvede jeg at lave en reklamation, der link jeg fik tilsendt til at indsende reklamationen “korrekt” vir... Se mere
Virksomheden har svaret
Lang proces hos kundesupport… men fik heldigvis den hjælp jeg skulle bruge 😊 Jeg har gentagne gange forsøgt at kontakte virksomheden vedrørende en ordre, som jeg ønsker at benytte min fort... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
Premium watches & jewelry. Copenhagen based.
Kontaktoplysninger
Hindegade 6, 1303, København K, Danmark
- info@cainte.com
- cainte.com
4,0
God
4 t anmeldelser
Ingen nylige anmeldelsesinvitationer
Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative
Har besvaret 100 % af deres negative anmeldelser
Svarer typisk inden for 1 uge
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Virkelig god service
Rigtig god service. Jeg havde et problem med en vare og jeg fik en virkelig god og hurtig service. Smykkerne er så smukke og jeg er virkelig glad for dem. Jeg fik hjælp af en medarbejder ved navn Sarah og hun er virkelig dygtig og sød og hun fortjener en stor tak for hjælpen og servicen. Jeg kan virkelig godt anbefale smykkerne fra Cainte.
22. oktober 2026
Uopfordret anmeldelse
Besvarelse fra CAINTÈ
Hej Matilde 🖤
Tusind tak for din fantastiske anmeldelse og dine utrolig søde ord.
Det glæder os virkelig at høre, at du har haft en så god oplevelse med vores kundeservice, og at du er glad for dine smykker.
Det betyder rigtig meget for os, at du fremhæver Sarah og hendes hjælp. Vi sørger selvfølgelig for at give dine søde ord videre til hende. Det vil helt sikkert gøre hende rigtig glad.
Tusind tak for din anbefaling og for at tage dig tid til at dele din oplevelse med os.
Vi ønsker dig en rigtig dejlig dag.
De bedste hilsner,
Stefanie
Ligner temuprodukter
De to ringe jeg bestilte ser billige ud og står i mål med prisen.
I øvrigt skal man betale 8 euro for at få lov til at returnere. Øv havde ellers glædet mig til at modtage dem, da de så så fine ud på hjemmesiden.
14. september 2026
Uopfordret anmeldelse
Besvarelse fra CAINTÈ
Hi Alice,
Thank you for sharing your feedback. I’m very sorry to hear that the rings did not meet your expectations, especially as you had been looking forward to receiving them.
We would be more than happy to help you with the return and look into this further for you. I have also requested some additional information through Trustpilot so that I can locate your order and contact you directly to assist with the return.
I hope we can help make this experience better for you.
Warm Regards,
Sarah Stefanie
Desværre igen problemer med…
Desværre igen problemer med kundeservice
Jeg er desværre nødt til at skrive her, da jeg ikke får svar fra Cainté på min henvendelse.
Jeg har en Night Ring, som jeg modtog fra Cainté i forbindelse med en tidligere ordre. Ringen er under et år gammel, og på trods af almindelig brug og at jeg har passet godt på den, er flere af stenene allerede faldet ud forskellige steder på ringen.
Jeg har kontaktet Cainté og sendt billeder, hvor man tydeligt kan se de manglende sten, men jeg har desværre ikke fået noget svar.
Det er ekstra frustrerende, fordi jeg tidligere har oplevet problemer med at få svar fra kundeservice, hvor jeg først fik en reaktion, efter jeg skrev en anmeldelse her på Trustpilot.
Jeg håber derfor, at Cainté denne gang vil vende tilbage til mig og hjælpe med at finde en løsning. Jeg vil selvfølgelig gerne opdatere min anmeldelse, hvis sagen bliver løst.
10. august 2026
Uopfordret anmeldelse
Besvarelse fra CAINTÈ
Hi Freja,
Thank you for your review. We’re very sorry that you once again experienced difficulties getting in touch with us, and we completely understand your frustration.
We have now contacted you directly and are glad that we were able to find a solution for you.
We sincerely apologize for the delay and the experience you had with our customer service, and we truly appreciate your patience.
Warm Regards,
Sarah Stefanie
Leveringstid stemmer ikke overens med virkeligheden
OPDATERING: Sarah fra deres kundeservice skrev til mig at hun ville sende mig en ny ring med Express så vi havde den fredag aften. Den ankom fredag formiddag med en lille ekstra gave.
Tusind tak for hjælpen Sarah vores datter blev så glad at hun fik tåre i øjnene. ❤️Jeg bestilte en ring fredag d. 19/6 de skriver at jeg vil modtage den inde for 1-2 hverdage. Hvilket var perfekt for jeg skulle bruge den d. 25/6 i dag. Jeg købte en forsendelse forsikring så jeg kan spore den og kan se den ikke er blevet sendt endnu. Har skrevet til dem men de har 1-3 dages behandlingstid på mail. Nu står jeg uden en gave til vores datter som bliver Student.
25. juni 2026
Uopfordret anmeldelse
Besvarelse fra CAINTÈ
Hei Jannie,
Thank you for taking the time to share your feedback.
We're truly sorry to hear that your order didn't arrive within the expected timeframe, especially as it was intended to be a gift for your daughter's graduation. We completely understand how disappointing and frustrating this must have been.
We sincerely apologize for the inconvenience and appreciate your patience. We've been in touch with you directly to help resolve the situation, and we hope we'll have the opportunity to restore your confidence in CAINTÈ.
Best regards,
Sarah Stefanie
Fejl i ring + kommunikation ved reklamation
Fik tilsendt en ting som der var fejl på. Stenen var meget skævt sat på.
Efterfølgende prøvede jeg at lave en reklamation, der link jeg fik tilsendt til at indsende reklamationen “korrekt” virkede ikke, de tilsendte det flere gange, men det virkede stadig ikke.
Da reklamationen endeligt gik igennem, fik jeg tilsendt en ny ring.
Dog vil jeg sige at en mere personlig betjening og ydmyghed kunne have været på sin plads.
16. juni 2026
Uopfordret anmeldelse
Besvarelse fra CAINTÈ
Hei Kora,
Thank you for taking the time to share your feedback with us.
We are sorry to hear that the ring you initially received did not meet our quality standards and that you experienced difficulties with the complaint submission process. We understand how frustrating it must have been to encounter technical issues when trying to resolve the matter.
We're pleased that we were ultimately able to process your claim and provide you with a replacement ring. That said, we also appreciate your comments regarding the communication you received throughout the process. Providing a helpful, personal, and respectful customer experience is very important to us, and we take your feedback seriously as we continue to improve our service.
Thank you again for bringing this to our attention. We value your honesty and the opportunity to learn from your experience.
Have a lovely day.
Best regards,
Sarah Stefanie
Forkert produkt - mega god kundeservice!
Jeg bestilte en ring mandag, og den blev leveret tirsdag. Da jeg så åbner den i dag, ser jeg at det er en helt anden ring, end den jeg har bestilt? Jeg har skrevet til kundeservice og afventer svar på hvad der skal ske nu. Virker meget sjusket, og jeg kan være lidt bekymret for returnering og ombytningsprocessen hos Cainte grundet de anmeldelser, der ligger herinde.
Opdatering:
Jeg fik lynhurtigt svar fra Cainte, som sendte mig den korrekte ring med ekspres levering. Meget seriøs og hurtigthandlende kundeservice!
17. juni 2026
Uopfordret anmeldelse
Besvarelse fra CAINTÈ
Hei Emma,
Thank you for taking the time to share your feedback.
First of all, we are very sorry that you received the wrong ring. We completely understand how disappointing and frustrating this must have been, especially when you were expecting a different item.
As soon as we became aware of the mistake, we arranged for the correct ring to be shipped via UPS Express Home Delivery and marked the shipment as a priority to help ensure it reaches you as quickly as possible.
We sincerely apologize for this mistake and for any concern it may have caused. While this order did not meet the standard we aim to provide, we hope our efforts to resolve the issue quickly demonstrate our commitment to taking care of our customers when things do not go as planned.
Best regards,
Sarah Stefanie
Dårlig kvalitet
Jeg bestilte en ring og kort tid efter mistede den to sten.
Derfor sendte jeg en mail og klagede, hvor de så hurtigt sendte mig en ny ring.
To dage efter jeg havde modtaget den nye ring, så faldt den første sten ud af den også. Det er ikke særlig god kvalitet.
Jeg skrev så til dem igen igen, og nu kunne jeg vælge endnu en ny ring, eller et gavekort på 0kr? Det giver ingen mening.
15. juni 2026
Uopfordret anmeldelse
Besvarelse fra CAINTÈ
Hei Kristiane,
Thank you for your review.
We are very sorry to hear about your experience. We understand how frustrating it must be to experience the same issue with both the original ring and the replacement.
At CAINTÈ, we take product quality seriously, and this is not the standard we want our customers to experience.
We have now reviewed your case directly and made sure it has been handled appropriately.
We also want to clarify that we do not issue gift cards with a value of 0 DKK, so this appears to have been a misunderstanding in the process.
We sincerely apologize for the inconvenience and appreciate you bringing this to our attention.
Best Regards,
Sarah Stefanie
Smykker var fine, ærgelig ridse
Smykker var udmærket, men det ene armbånd havde en dyb ridse ud af æsken, som de ikke ville løse. Lidt ærgeligt..
9. juni 2026
Uopfordret anmeldelse
Besvarelse fra CAINTÈ
Hei Malthe,
Thank you for your review.
We're very sorry to hear that your bracelet arrived with a scratch. That is certainly not the experience we want our customers to have.
We'd very much like to investigate this and help find a solution.
Please feel free to contact our support team with your order number and a photo of the issue, and we'll be happy to look into it further.
Have a lovely weekend.
Warm regards,
Sarah Stefanie
Overset i systemet
Jeg bestilte 2 armbånd og en halskæde 11/5 og blev dem lovet 13 -14/5 - de kom desværre ikke der. Jeg skriver til dem 18/5, jeg får svar hurtigt tilbage at ordren var overset i systemet og får faktisk en form for 'haste' levering og modtager dem 19/5 ...Kan godt være de ikke kom når de skulle, der sker fejl og ting kan blive overset. men i redder godt nok op for det, når i laver en så god service. 5 stjerner herfra ;)
18. maj 2026
Uopfordret anmeldelse
Besvarelse fra CAINTÈ
Hei Vanessa,
Thank you so much for your wonderful review and for the 5 amazing stars.
We're truly sorry that your order was initially overlooked in our system and didn't arrive as promised. While mistakes can happen, we're very glad we had the opportunity to make things right and that you were happy with the service you received.
Thank you for your understanding, patience, and kind words. They mean a lot to our team, and we hope you enjoy your new jewelry.
Have a wonderful day.
Best regards,
Sarah Stefanie
Ringe kvalitet
Havde bestilt de flotteste ringe, hvor på de reklameret med “livsgaranti” og “vandtæt”, men efter mindre end en måned begyndte ringen at miste sine sten… jeg skrev til Cainte hvorefter de sendte mig en ny, hvilket jeg var meget glad for da jeg troede og håbede på det måske blot var en produkt fejl at stenene fandt ud. Men også med nr. 2 ring fald stenene efter kort tid ud… synes derfor ikke at der leves op til det der reklameres med, desværre. Ellers nogle flotte ringe, der dog ikke kan holde…
17. maj 2025
Uopfordret anmeldelse
Besvarelse fra CAINTÈ
Hei Freja,
Thank you very much for sharing your experience with us. We are truly sorry to hear that you experienced issues with the stones falling out of both rings. That is certainly not the experience we want for our customers.
We are glad that we were able to quickly send you a replacement ring, but we completely understand your disappointment that the same issue unfortunately happened again.
We are continuously working on improving the quality of our jewelry, and feedback like yours is something we take very seriously as it helps us improve further.
I have now reached out to you directly by email, as we would really love the opportunity to find a good solution for you.
Have a lovely day.
Best regards,
Sarah Stefanie
Umuligt at returnere
Jeg modtog et smykke i julegave, som ikke levede op til forventningerne og ville derfor returnere smykket. Det er nærmest umuligt at nå igennem til kundeservice, da man hver gang bliver mødt af en chatbot. Virksomheden er ikke interesseret i at returneret smykket, da det eneste respons man får er, at man kan beholde smykket eller bytte det til noget andet. Efter 14 dage med mange mails, får jeg endelig svar og et returlabel. Smykket bliver sendt retur. Nu er der gået 45 dage siden smykket blev sendt retur og jeg har hverken modtaget pengene eller information om pakken. Der er altså gået over 2 måneder, fra jeg første gang kontaktede kundeservice (12/2-26) og jeg har stadig ikke modtaget returbeløbet. Det er under alt kritik. En virksomhed som brander sig på lækker dansk kvalitet, nærmere et skalkeskjul for uorganiseret dropshipping. Mit bedste råd, lad vær med at købe fra Cainté.
12. januar 2026
Uopfordret anmeldelse
Besvarelse fra CAINTÈ
Hei Ida,
Thank you for your review. We are very sorry to hear about your experience.
We completely understand your frustration regarding the return process and the delay with your refund. This is certainly not the experience we want our customers to have.
We have requested some additional information from you so we can locate your case in our system and investigate what may have happened with your return. As soon as we receive these details, we will look into the matter right away and work to resolve it as quickly as possible.
Thank you for bringing this to our attention. We hope we can help get this resolved for you.
Warm regards,
Sarah Stefanie
Bare nej.
Forfærdelig returnings system, og uhjælpsom kundeservice, hvis du tænker på at købe noget her, så tænk en gang mere.
24. februar 2026
Uopfordret anmeldelse
Besvarelse fra CAINTÈ
Hej Christian,
I am very sorry to hear that you’ve had a frustrating experience. That is certainly not the impression we want to leave.
I can see that your return was delivered to our warehouse on February 24th. Unfortunately, there was a delay with the carrier, which is outside of our control. Once a return arrives at our warehouse, it normally takes up to 15 days to be processed and registered, although it is often completed sooner.
To avoid any further waiting time for you, I have manually handled your return so you do not have to wait for the standard processing time.
If there is anything further we can assist you with, please feel free to reach out to us directly.
Have a lovely day.
Warm regards,
Sarah Stefanie
Anbefales ikke :(
Tror ikke, det er i orden at ikke modtage pengene efter en ring retur for mere end 1 måned siden. Kundeservice sender kun automatiske beskeder, at de arbejder på sagen, men der sker reelt ikke noget. De spørger engang ikke om bekræftelse om pakkeforsendelde eller lignende.Og nu har de stoppet at reagere på mine beskeder.
Anbefales overhovedet ikke :(
15. januar 2026
Uopfordret anmeldelse
Besvarelse fra CAINTÈ
Hei Nataliya,
Thank you for your review, and we’re truly sorry to hear about your experience. We completely understand how frustrating it is to be waiting for a refund for over a month and then feel like communication has stopped.
We can see that your case has been handled by one of our customer support team members. That said, we sincerely apologise for the delays and for the impression you were left with, as this is not the experience we want for any customer.
If anything is still unclear or if you need any further confirmation, please reply directly to the existing email thread and we will be happy to assist you.
Warm regards,
Sarah from CAINTÈ
Flere måneders afventen på penge retur og manglende svar via mail
Jeg anmelder efter flere måneders afventen på at få mine penge retur og utallige forsøg på at få kontakt via mail. Jeg har sendt min ordre retur via tilsendt DHL returlabel fra Cainte for flere måneder siden. Stadig ikke modtaget mine penge. Da jeg til en start forsøgte at komme i kontakt var svartiden langsom og svarene ikke brugbare. Nu er de stoppet med at svare.
Ergo ingen penge retur og ingen svar på mail.
24. januar 2026
Uopfordret anmeldelse
Besvarelse fra CAINTÈ
Hi Emma,
Thank you for taking the time to explain your situation so clearly.
We completely understand why this has led you to write this review. Sending your order back months ago using the return label we provided, and still not receiving your money or any real answers despite many attempts to reach us, would make anyone feel ignored and let down. When communication slows down and then stops entirely, it’s incredibly frustrating and worrying.
We’re truly sorry that this has been your experience. We are currently dealing with a very large backlog of return and refund cases due to ongoing technical difficulties, and all emails and refunds are being handled one by one in the order they were received. We know this has caused unacceptable delays, and we understand why this has affected your trust in us.
Please know that your case has not been forgotten. A real member of our team will get back to you as soon as possible to move your refund forward.
Thank you for being honest about how this has felt from your side.
Kind regards,
Annika
Elendig kundeservice
Jeg har købt et ur med ridser på og sendt det retur d 9 december. Jeg har skrevet mails i stakkevis og jeg får ikke noget svar tilbage på hvornår jeg får mine penge refunderet. Det er nu d 23 januar. Og de skylder mig stadig penge. Jeg vil ikke anbefale at handle herfra. De stjæler tydeligvis folks penge.
23. januar 2026
Uopfordret anmeldelse
Besvarelse fra CAINTÈ
Hi Kasper,
Thank you for taking the time to share your experience.
We completely understand why this situation has made you feel angry and let down. Buying a watch that already had scratches, returning it back on December 9th, and then still waiting for your refund more than a month later would make anyone feel ignored and unfairly treated. Writing many emails without getting a clear answer about your money only adds to that frustration.
We’re truly sorry that this has been your experience. We are currently dealing with a very large backlog of return and refund cases due to technical difficulties, and every case is being handled one by one in the order it was received. We know this has caused unacceptable delays, and we completely understand why this has affected your trust.
Please know that your case has not been forgotten, and a real member of our team will get back to you as soon as possible regarding your refund.
Thank you for being honest about how this has felt for you.
Kind regards,
Annika
Forfærdelig kundeservice
Forfærdelig kundeservice!
Jeg har nu prøvet at komme i kontakt med dem siden 18 december. Jeg har ikke snakket med andet end chat bots og får konstant en mail omkring op til 15 dages sagsbehandling. Det er nemt at handle og man får ordren hurtig. Men tilbagebetale ens penge kan de tydeligvis ikke!
19. januar 2026
Uopfordret anmeldelse
Besvarelse fra CAINTÈ
Hi Chris
Thank you for sharing your experience with us.
We completely understand how frustrating this has been for you. Trying to get in touch since December 18th, only speaking to chatbots, and repeatedly being told to wait up to 15 days without any real progress would make anyone feel ignored. When ordering is quick but refunds take this long, it’s understandable that it feels unfair.
We are truly sorry that this has been your experience. We are currently dealing with major technical difficulties, which has resulted in a very large number of emails and cases. Every single request is being handled one by one in the order they were received, and we sincerely apologise for the long waiting time this has caused.
Your case has not been forgotten, and a real member of our team will get back to you as soon as possible.
Thank you for your patience, and again, we’re very sorry for the frustration this has caused.
Kind regards,
Annika
Det er umuligt at få et returlabel
Det er umuligt at få et returlabel. Kundeservice består reelt kun af en AI-agent, som automatisk svarer, at henvendelsen er sendt videre til en rigtig agent – uden at man nogensinde bliver kontaktet. Meget frustrerende og dårlig service.
Update 27.1 - Still haven’t received the return label yet.
22. januar 2026
Uopfordret anmeldelse
Besvarelse fra CAINTÈ
Hi Tobias,
Thank you for your review.
We’re truly sorry to hear about your experience, and we completely understand how frustrating it must have been not receiving a return label and feeling like you were only getting automated replies.
Unfortunately, you reached out during a period where we experienced an unusually high volume of inquiries combined with internal system issues, which resulted in longer response times than normal. That said, this is not the level of service we aim to provide, and we sincerely apologise for the inconvenience.
We can see that your case has since been resolved, your return has been completed, and your refund has been processed. We’re glad we were able to sort this out for you, although we fully acknowledge that the experience leading up to it was not satisfactory.
Thank you so much for your patience 😊
Warm regards,
Annika from CAINTÈ
Aldrig køb fra hjemmesiden!
Aldrig køb fra hjemmesiden!
Jeg vil klart anbefale aldrig at købe smykker på denne hjemmeside. Den 7. december sendte jeg 3 smykker retur, som jeg intet havde hørt fra i starten af januar. Jeg vælger at kontakte kundeservice 2. janaur, hvor man bliver mødt af, hvad der virker som AI-svar. De modtog min pakke den 12. december og det er under al kritik, at man efter halvanden måned intet har hørt.
Den mest uprofessionelle virksomhed med det dårligste kundeservice, jeg nogensinde har handlet hos.
21. januar 2026
Uopfordret anmeldelse
Besvarelse fra CAINTÈ
Hi Nicoline,
Thank you for your review.
We’re truly sorry to hear about your experience, and we completely understand how frustrating it must have been to return your items, see that they were received, and then not hear anything for such a long time.
Unfortunately, you reached out during a period where we experienced an unusually high volume of inquiries combined with internal system issues, which caused delays in both responses and return handling. That said, this is not the level of service we aim to provide, and we sincerely apologise for the experience you had.
We can see that your return has since been processed and your refund has been completed. While we’re glad this has now been resolved, we fully acknowledge that the process leading up to it was far from satisfactory.
If there is anything further we can assist you with, you are always very welcome to reach out. We’re here to help 😊
Kind regards,
Annika from CAINTÈ
Dårlig kundeservice som ikke vender…
Dårlig kundeservice som ikke vender tilbage ifm et ønske om ombytning til anden størrelse, da ring købt for lille.
Inden problem i de første mails omkring procedure med returlabel, men modtog ikke link og de melder ikke længere tilbage.
9. januar 2026
Uopfordret anmeldelse
Besvarelse fra CAINTÈ
Hi Thomas,
Thank you for your review.
We’re truly sorry to hear about your experience, and we completely understand how frustrating it must have been not receiving the return label and then not hearing back regarding your exchange.
Unfortunately, you reached out during a period where we experienced an unusually high volume of inquiries combined with internal system issues, which caused delays in our responses. That said, this is not the level of service we aim to provide, and we sincerely apologise for the inconvenience.
We can see that your case has since been handled. We’re glad this has now been resolved, although we fully acknowledge that the experience leading up to it was not satisfactory.
Thank you so much for your patience, and if there is anything further we can assist you with, you are always very welcome to reach out.
Kind regards,
Annika from CAINTÈ
Dårlig kundeservice
Kan virkelig ikke anbefale at handle her. Meget uprofessionel virksomhed hvor det er umuligt at få lov at returnere et produkt. Har returneret et produkt i start december og har stadig ikke fået mine penge retur. Der er intet svar eller hjælp at hente fra kundeservice.
Man får blot en mail med der er 6-8 dages svartid, men det er vi langt over nu.
11. december 2025
Uopfordret anmeldelse
Besvarelse fra CAINTÈ
Hi Amalie,
Thank you for sharing your experience with us.
We completely understand how frustrating and disappointing this situation has been for you. Returning an item back in early December, still not receiving your refund, and not getting any real help from customer service would make anyone feel ignored and let down. When you’re told to expect a reply within a few days and that time passes without any progress, it naturally feels very unprofessional.
At the moment, we are dealing with a very large number of return cases due to technical issues, and all requests are handled one by one in the order they are received. We know this has caused much longer waiting times than anyone should have to experience, and we’re truly sorry for the inconvenience and uncertainty this has caused you.
Thank you for taking the time to share how this has felt from your side.
Kind regards,
Sarah
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
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Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.