kongming zhuge

I strongly regret spending my time and money with Tradeify.

I purchased 7 evaluation accounts from this platform, and I spent nearly 2 months working on my latest account before finally passing the evaluation.

After all that time, effort, and money, I was suddenly hit with a KYC rejection.

What makes this even worse is that Tradeify did not provide me with a clear or specific explanation for why my KYC was rejected. I contacted support to ask for clarification, but instead of properly addressing my concerns, my ticket was simply closed without a meaningful explanation or resolution.

How is a customer supposed to trust a platform when they can spend months working toward passing an evaluation, only to have the account effectively taken away at the KYC stage without being told exactly what they supposedly did wrong?

I paid for 7 evaluations. I spent countless hours trading and finally passed one after approximately two months of effort. Then, instead of receiving a transparent explanation and a fair opportunity to resolve the issue, I was simply rejected and dismissed by support.

This is not what I expected from a professional trading firm.

My biggest problem isn't even the KYC requirement itself. It's the lack of transparency, the lack of a specific explanation, and the way customer support handled my case.

Based on my personal experience, I cannot recommend Tradeify. If you are considering purchasing an evaluation, think very carefully before putting your money and significant amounts of your time into this platform.

Tradeify: I am still asking for one simple thing — a clear, specific explanation of why my KYC was rejected and what exactly I supposedly violated.


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Update after Tradeify's ridiculous reply:

Tradeify's official response is an absolute lie. I have clear screenshot evidence (copy this link and remove spaces: drive . google . com / drive / folders / 1ZBDY1p5gY7yDLLUuU8gjSI8Voiay7UfI), including the payment records for the accounts I purchased, the trading logs for every single account, and their dismissive replies to my support tickets. I submitted 3 consecutive tickets, and the wait time for each reply was several days, getting longer every single time. The final reply took over a week. Yet, every single response contained absolutely zero specific information—it was nothing but dismissive nonsense.