We ordered boots for my DAUGHTERS…
We ordered boots for my DAUGHTERS wedding, they arrived after 2 weeks.
We had no idea store was out of China,
The boots were too big and need a smaller size, we have emailed so many times with promises of re shipping notice but nothing has happened.
They also take 2-3 days to respond if they do at all.
Besvarelse fra Wetkiss Boots
We sincerely apologize for the inconvenience and frustration caused during this process.
Due to the high volume of emails we receive, our response time may occasionally be longer than expected. We understand your concern, especially since these boots were purchased for your daughter’s wedding, and we apologize for any delay in assisting you.
For faster assistance, you may also contact us through the contact form on our website or email us directly at support@wetkiss.com. We will do our best to help resolve your exchange request as soon as possible.
Thank you for your patience and understanding.