Caoimhín

Delivery took far too long, and the vape arrived completely broken. The store’s “solution” was a tiny partial refund, leaving me out of pocket for their faulty product. Terrible service — won’t buy here again.

Rang looking to get something stamped. Asked the price and the reply was how much do I think they charge for this service? How should I know, it’s your business! Tried to go ahead with it and was told it wouldn’t be until the following week, unfortunately I needed it asap. Told him I would be permanently leaving the uk that Monday and expected that to be the end. This review wouldn’t exist if he didn’t continually request it so here’s your review mate 👍

FYI your fake trust pilot reviews don’t fool anyone

Multiple issues with internet just stopping for hours without explanation or apology. Signal in the next room was terrible. Misinformation about when you should request a cancellation, 1st told one month then two days the two weeks. Agreed on two weeks, they cancelled 24hrs later. Leaving us without internet. 80e charge if you dont return the hardware. No complaints procedure or refusal to take complaints.

WOW!! what a journey. New members of staff not trained (spent 3hrs teaching one geography) she refused to connect me to someone else, i cancelled, they refunded incorrect amount, i contacted they knocked of 7.5%. i waited for my order, problems delivering it via UPS (originally i asked not to use them, held at customs), contacted regarding the customs issue (no help here) connected ups instead (needed a new invoice) requested invoice, was told up to 24hrs, contacted after 30hrs, was told they needed to hear back from the corresponding department, at my end with Bluenile so cancelled again (not a care given) ruined my valentines proposal plans.

You cant run an efficient business with each department based in different countries. Not one department of this company shares a country with another department.

Makes me laugh, they say discrete order due to it being an engagement ring but then proceed to send me countless emails (my misses doesn't check my phone or anything but getting these constant emails, im so surprised she hasn't seen them)

100% avoid avoid avoid.

Absolute muppets. Everything is come into the bank sort this out sort that out. Sort your system out!! No wonder they're going outta business

Emailing me at 5am to say they’ve received me parcel. You lot are painfully stupid. Muppets dont even open until 8am

Useless. Set a date to have broadband, they changed the date by over 2 weeks so i cancelled. Now I'm waiting over a month for a refund in the form of a cheque but royal mail keep losing it according to john lewis. Ringing everyday after work and being on hold for over an hour each time to just useless staff.

Broke my laptop and sent me all over the island with excuses. Very poor customer service, Ive spent a year trying to get a response, then they email me today to say my case had been closed. Ridiculous. Normally Id blame the big company but this is a case where the stuff are just as bad.

Sick of receiving junk mail and leaflets from royal mail. Asked the postman to stop and he got aggressive saying he has to and he's contracted to etc. This postman has been fairly nice in the past but this must touched a nerve. I'm quite frustrated regarding the opt out process of printing out a form and having to post it and will have to wait 6 weeks for the request to take effect. Just ridiculous

Very disappointing. Tried to buy a product that was only available online so came to the store to ask a few questions and to get it delivered to the store as it was stated on the website. I tried asking about the price match as the product was cheaper in boots and was told they can only price match if the product is in store and they only price match from john lewis despite their website saying they price match any retailer and website. Imran (cheatham hill retail park store) was the guy i was dealing with mostly and it was a very unpleasant conversation, he was trying to fob me off and seemed clueless to the information provided on the stores website. Eventually i was told to go purchase the product from Boots cause they were not willing to help in store. I was even told the price match is at their discretion(update this informationto your website). Currys never fails to impress with their amazing customer service.

Edit, ryan i am aware of your price promise. You should send this information to your employees.

Worst customer service imaginable. If you're not getting passed around for hours then you're likely speaking to people with zero attention spans. I would personally never order anything after many issues with curry's products but my landlord insists on only replacing items from here.

Bought tickets to and from the airport on northern rails website that wouldn't show in the app. My date of travel was a month from purchase. I contacted immediately to sort the issue and everything failed. Sent multiple emails and phone calls with no success. Its now 1 month after my intended travel date and 2 months from when i contacted and I've received an email saying i had to take the issue up with the train line?? I didnt buy the tickets from there. Such a joke of a company. Hurry up and cease trading.

Been emailing for weeks to see why my tickets aren't showing on the app. Guaranteed i won't hear back. Absolute disgrace.

Wow what a terrible company. Staff are so rude. Bills aren't explained properly.

Bought a backpack and it had a fault with the draw string (which developed into rips and opening by itself), contacted dakine and they offered a voucher rather than repair it or replace it, they didnt have any on the website so i got a jacket instead and what would i do with two backpacks anyway. The jacket was the worst quality item ive ever bought. Something from aliexpress was better quality and it was £52. I asked could i just return everything and get a refund (in my eyes i had given them sufficient time to repair or replace my bag and a repair was never offered) but they said yes a refund was possible. When i checked the postage it was over half the original cost of the bag but why should i be out of pocket cause they cant provide quality products. I'd understand paying for postage if i was returning it for any other reason but its their lifetime guarantee that made buy ftom them in the first place. Now i know why cause they'll just send you on your way with a voucher.

Dakine Order # 800004011

Will sell you faulty tvs and force you to bring it back to the store rather than arrange for collection. The reason for this is they hope you cant be bothered bringing faulty items back. You are very wrong and you have lost a customer.

No Nathan. That is perfectly fine the idea dealing with currys any longer makes my blood boil. As stated in the review the fault was present before i bought the tv. Ive had the tv 2 weeks. Very poor product and customer (Dis)service.

Very poor service, tried signing up online but it wouldnt load to payment page so i rang and was met with the most unprofessional operator. Very rude to start when id ask questions relating to the service shed ignore them and not let me ask things like does it include this or that or could i bring my contract when i moved house, she couldnt go off script without having a panic attack. When i asked could i add a tv package she got annoyed and said i already asked you that and i cant go back now so i had to sign up and then add it on via customer service (call centre which is basicly a party centre, music in backround made it difficult to communicate) i done that anyway and customer service said i couldnt do that so i asked to just cancel everything and was met again with someone from the call centre very uneducated in the art of customer service. Very very poor service. 2 hours on the phone for nothing. Best of luck with your terrible service.

Terrible customer service. Upon installation of the telematics device which they decided when it would be installed the installer was late by close to two hours and i had already cleared my schedule for the morning to have it installed. When i called to say i had other things to do and couldn't wait around for the rest of the day they told me they would cancel my policy if i didnt continue to wait. It wasn't my fault they scheduled it for the last day it could have been installed. I also find it impossible to get the full amount of bonus miles despite never having a problem with my driving style. Another problem i had was my bank changed my monthly fee and made my DD short by a few euros so they didn't receive payment not a big deal in my eyes but they never once called emailed text or attempted to contact me and make me aware that the payment wasnt deducted from my account instead i received a letter only two weeks later from debt collecters treating to cancel my policy once again for a simple mistake. I can honestly say for the sake of a few euros save yourself the trouble as they will not help you instead trying to squeeze money and cancel policies as much as they can. I cancelled m6 account three months into the policy as i was worried should a serious problem actually arise i would be on my own to deal with it myself.