Hi,

We sincerely apologise for the frustration and concern this experience has caused. We understand how upsetting it can be to receive orders or charges you were not expecting, especially when you have tried to cancel your subscription.

At the moment, we’re unable to locate your details in our customer records based on the information provided in your review.

Could you please email us directly at help@herbies.co and mention Maria in your message? I will personally handle your case, review the details of your order and subscription, and do my very best to help find a fair resolution as quickly as possible.

We sincerely apologise again for the experience you’ve had, and I’ll make sure your case receives the attention it deserves.

Kind regards,
Herbies Team