We want to extend our sincerest apologies for any inconvenience you may have experienced due to the delays in your recent order. I can confirm that our customer service team has made an exception to our policies and compensated you with a refund for the amount paid for the order. We are continuously refining our processes and restocking products daily, with a focus on the oldest orders first. Your satisfaction is our utmost priority, and we are diligently working to rectify these issues. Thank you once again for your support and patience. We are confident that we will emerge stronger and more efficient from this experience, all thanks to your continued trust in us. 💗