Tobacco pie is a scam! Any good reviews are a lie!
You will never get customer support. You will never get your package. You will get a tracking number that is none working. Go to 17tracker.net to see the progress of the package. I ordered about 8oz of tobacco. The UPS tracking was for 0.40oz .0250 lb. The weight of a postcard? USPS said the package is going to New York and not to me in California, to contact sender. No response. Later UPS, USPS and 17tracker.net said insufficient address, package returned to sender. Its all a game. Never receved a response or effort to solve any issues. They also ask to be paid on PayPal as family and friend. I called my bank and disputed the charge. Tobacco pie says its out of Illinois USA but is in china.
I never receved the product (tobacco). Still was charged on my card and they never reached out to me to resolve this matter. Tobaccompie also never responded in anyway but to say, just wait for the package or contact your post office. That was the ony responce out of 6 attempts to contact they by email. No phone number. It is their responsibility to track a package and I told them the post office and UPS said I must contact the sender. Tobbacco pie just keeps playing their game and care less about you after they get your money! They said, we sent it to the address you provide. Do you see their game? I never gave them an adress in New York. Even if somehow the shipping company mixed up the tracking numbers, Tobbacco Pie was the only one who had the control to find the package and never gave any effort.