Purchasing is easy, orders arrive in time, and consultation is concise and friendly. Purchasing pre-approved prescriptions can be tricky if your browser isn’t recording cookies e.g incognito mode b... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
The video and then telephone consultation with the pharmasists is excellent, helpful advice, encouraging and very non pushy. The Well website had a telephine number for queries and deliveries, it di... Mehr ansehen
Unternehmen hat geantwortet
The steps were easy to follow, I’m very anxious on video calls but the man who did my video call assessment was very nice. It was shipped with Next day delivery and even when I missed the parcel and... Mehr ansehen
I panic when I go into shops. Going into Wells pharmacy is a pleasurable experience. The staff couldn’t be more helpful. They’re also dog friendly which means I don’t panic.
Unternehmensdetails
Vom Unternehmen geschrieben
With over 650 pharmacies, we are the second largest pharmacy chain in the UK. As well as making sure you get your NHS prescriptions quickly and easily, our expert pharmacists are on hand to give you advice and support with your health needs. Through our website and app we offer a free NHS prescription delivery service that takes the hassle out of getting your medicine.
Vom Unternehmen geschrieben
Kontaktinformationen
Merchants Warehouse, Castle St, M3 4LZ, Manchester, Vereinigtes Königreich
- 01782 597 313
- Hello@well.co.uk
- www.well.co.uk
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Inhalte von echten Menschen stehen bei Trustpilot im Vordergrund. Dieses Unternehmen kann jedoch zusätzlich unser KI-gestütztes Antwort-Tool verwenden, um Hilfe beim Verfassen von Antworten zu erhalten.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Delivered later than I had hoped.
Excellent service
Excellent service
The only problem was the parcel was delivered to the wrong address
I CANNOT RECOMMEND WELL PHARMACY
What can I say about Well Pharmacy? Fine to begin with and then the demons set in. It became very chaotic.
I placed my order and got a confirmation email of that order. I was told 2 items were sent out and received only one. Then I received 2 items, one of which was a duplicate of the first one. Then I received a box with almost all of the medication. I then received an email saying they had not heard from my GP and had sent them a reminder. I had already received my medication by then, albeit one item still outstanding.
This is not the first time I have had to chase them and I have come to the conclusion that it will be my last, in future I will be trying another way to get my medication.
I sent them emails, received a generic response saying someone from the team will be in touch. I have never received a response from them and I am thoroughly fed up keep sending emails and chasing them up. Needless to say, I will be going elsewhere from now on.
I am sorry Well Pharmacy, but I do not see how I can recommend your services. if you cannot get one person's medication correct, it makes me wonder how many others you are not servicing properly.
Whilst writing this review, I had to check my emails for a code and I have received a further email from Well saying that 4 items are expected and should be received in 2 to 4 days, and it doesn't contain the one item I am waiting for.
I did start with 3 stars, but have since reduced it to one star, it just goes from bad to worse.
Having my prescription fulfilled and…
Having my prescription fulfilled and sent by Royal mail works well for me.
prescription went to pharmacy Thursday…
prescription went to pharmacy Thursday am Friday told it would be ready sat after 11 sat told it would be Tuesday after 2. For an antifungal cream to stop the further increase in area and irritation caused by it this is too long to wait
Usually great experience however…
Usually great experience however ordered my prescription on 21st August heard nothing from them and still not received. I’m completely out of medication now and no update. Terrible service. I contacted them on chat and took 5 days for any response and even then got told did you still need us? I don’t need you I need my medication!
I would say this is the best pharmacy…in Inverclyde
I would say this is the best pharmacy in Inverclyde, as I have been using it for years, and now iam back down in the house I grew up in.
As my mother passed away.
I still come up to Greenock as the Staff are so helpful and polite, the pharmacy has a bit you buy little bargains.
A lovely big shop area.
Yea best in Inverclyde.
Really bad communication
Really bad communication. They don’t check the online help desk, even when their own bot refers you to a pharmacist and its always disconnecting and reconnecting to the chat. I waited all day and was ignored. I finally had to phone them just to get a response.
My anxiety was through the roof.
I’m now having to fight for a refund despite the fact they never sent the medication I paid for.
I had to go to a different pharmacy who dispensed it with no issues and were genuinely helpful.
I should not have to pay the same prescription twice because Well didn’t send it.
Thank you to Boots for sorting it quickly — you have a new customer.
Do not bother with Well’s online service. I will not be using them again after this stressful experience.
Positive app
Most recent interaction was lacking.
Overall I have been really pleased with the service and support however, my last experience was not good. My online appointment was late, the interaction with the pharmacist was lacking. In fact I did consider whether to move my business to another online pharmacy afterwards. However, as my other appointments in the main have been good (with other pharmacists) I am going to give it another chance.
Always recieve medication on time.
Very much appreciated service.
This is a much appreciated, free service which works perfectly for me. I receive reminders, and once my order is approved I’m kept updated re- delivery etc.
Well Pharmacy are quick and efficient…
Well Pharmacy are quick and efficient and give reminders when it is time to re-order.
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.