Simmer Eats Bewertungen 

Great food, always delivered on time 👍

I wanted to lose some weight and decided to go and try this ,but i am not overly impressed with the meals yet i know its trial and error we all have different tastes,a lot of the meals are chicken based i don't mind chicken but like variety in my diet ,i just started my second week ,but i don't think i will stay on this any longer then a month
I think its a shame that iso having to subscribe there wasn't an option for just an order and not committing to having to have this food delivered every week

Poor service and abysmal delivery service!
For two weeks in a row our meals were “lost in transit” by DPD with no human touchpoint or contact to resolve at Simmer.
When tried to cancel, told i will lose 20% discount - which is ironically useless if the meals dont arrive! Still waiting for our refunds too!

Now going to a different meal provider (FRIVE) who have an actual human contact number not AI Robot written email responses.

Unprofessional first order recived I had 2 packages that was damaged, so I ordered 2nd order and simmer agreed 2 send another 2 extra meals because of package damaged on previous order .
So on day of delivery of second order my delivery is lost . Never sent out so disappointed will never order from simmer again

We ordered simmer eats for convenience and have been disappointed with standards and customer service. Our first delivery, four meals were breached and cross contaminated. Sent an email with photpgraphic evidence; at first, customer service basically fobbed us off. Eventually we were promised a refund on only the compromised meals but we are still awaiting. Giving the benefit of the doubt, allowed second delivery to arrive; arrived once again with the contents of the meal everywhere and seals broken. Basic service is you get what you paid for but twice we have not recieved this and customer servie is poor.

Started out okay and the meals felt generous while the discounts were in place, but switched to the “lean” meals to have more veg and more protein, but this was £2 more per meal with hardly a noticeable improvement. Additionally, the packaging for the delivery is really bad. Insufficient use of ice packs meant deliveries being left to get up to room temp on the doorstep when the weather was very warm as they only used a couple of ice packs down one side of the box. As well, multiple times we’ve had deliveries with meals split open during delivery so have had to throw them away for not being food safe.

Food tastes alright, but poorly presented. A couple of food packets burst open on delivery.

Couldn't find clear contact to pass on my concerns.

Simmer Eats employ a 'no cancellation button' policy. This intentionally creates friction for people who want to cancel, hoping to take more of their money because they are making it a hassle having to contact customer support to cancel. This is soon going to become illegal, but I think everyone knows it is unethical. It's a conscious decision to maximise profit over user experience and for that they get a 1 star review.

The meals are great but ive placed a 2nd order paid but had no confirmation emails or delivery updates

Excellent experience thanks

I didnt get my 7 breakfasts the other part of order was deliverd..this only my 2nd order and already gone wrong take money quick enough and it was a lot too taken on Tuesday £96.00..either I get refund i dont know wether it was simmer eats fault or DPD they say only had 2 boxes to deliver ..so I dont know so disappointed..now Pamela Barham

Excellent products would totally recommend. My only issue is with the delivery method. Dpd leave the box on my doorstep in clear view of the road despite setting a safe space and numerous complaints to them. I have now cancelled my subscription mainly due to the issues with dpd

I decided to try Simmer Eats after seeing their advertising and, unfortunately, I wasn’t particularly impressed.

Some of the meals were okay, but very overpriced for what you receive. Others really weren’t to my taste, the beef brisket felt like eating leather and there’s nothing worse than eating microwaved roast potatoes. Overall, I didn’t feel the food was worth continuing with as I was hungry a few hours later.

What really disappointed me, though, was the cancellation process. Their website says you can “cancel at any time”, but there is no straightforward option to cancel your subscription through your account. I had to search around to find the cancellation page and then jump through several hoops before I could actually cancel. If you can cancel at any time, surely there should be a clear and obvious cancellation button in your account. It felt unnecessarily difficult.

I was also surprised that every meal I received had the same use-by date. For a weekly meal delivery service, I would have expected the meals to have different dates.
Based on my experience I won’t be continuing my subscription.

1. Poorly packaged- I routinely had burst meals during the two weeks I tried this service.
2. Food was not tasty or well prepared, surprising for a company started by people with an Indian ethnic background (as am I). Many meals had very little taste, or the same flavour based was recycled. Vegetables especially suffered as they came out soggy and tasteless, and meat (chicken) was chewy and hard.
3. Poor customer service- difficult to navigate the website/ see details on pricing, I think they do it on purpose. When I raised the issue of the burst and spilt meals, they made sure to do the bare minimum in addressing my issue, and it doesn’t look like they have made any changes to the packaging since then.

Don’t bother

Food was excellent, hopefully next delivery will be the same quality

So disappointed to discover I had a simmereats order getting delivered today that I had not placed so I have no idea what food I will get! The cost extremely high.
Feel that I have been scammed by this company it was an absolute nightmare trying to cancel the subscription.

Do Not Use This Company they just send you unwanted orders of god knows what food and charge you a fortune! They then make it almost impossible to contact them
Stay clear

Frees up time and mither of cooking fresh meals and I like the quality of the meals

Don't bother wasting your money, they do not pack them well enough and they will come smashed and crushed with all of the seals broken, major disappointment as I was looking forward to having these for work but that won't be happening now, they also make cancelling your service difficult too rather than being able to do it through your account like any other place, you have to email their support team and ask for a link off them to be able to do it, which should tell you everything you need to know about this company.

Really nice meals some need a little bit more sauce.