Keeping a Hanse yacht is difficult
Buying a Hanse yacht is easy, keeping a Hanse yacht is difficult. Think twice. Hanse is known for one of the worst after sales service compared to competitors. One problem is the attitude of the company: They don't talk to customers. Even if you have a urgent informational need about a problem with their yacht, you will not get an answer. The owner's manuals are written quite inaccurate, leaving you very often wth the task to find out by trying. And since they try to sell their yachts desperately, they align with anybody, who might sell a yacht, but does not have the team, the infrastructure and the experience to help you with problems. It start's with commissioning. If you did not have a yacht before you bought Hanse, forget it. The advise and introduction you might get to the quite complex systems of a yacht is lousy at best. And whenever you come across a problem, neither Hanse nor the dealer will be of help. I emailed to Hanse about a problem and told them, that I have already checked with the dealer who did not have a solution/idea either - no response. It's pretty embarassing when you think about the several hundred thousands of Euros you spent for the
yacht. So, stay away from a string of problems and frustrations and buy yourself a yacht from a company that serves their customers well.