The representative Noah Black was very helpful to my concerns. After speaking to my doctor as per amount in each syringe of 1.3mg in each, and No effects of taking medication on Sunday (two syringes)... Mehr ansehen
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Das sagen Bewerter
So amazing prices unbeatable customer service wow why be fat and unhealthy when it is a guarantee to lose and my labs everything have never been better. Not to mention feeling amazing and looking amaz... Mehr ansehen
I had a bit of a difficult start with communication and had to send a few messages before getting a response. However, once Rob got back to me, everything changed. He was very professional, helpful, a... Mehr ansehen
Unternehmen hat geantwortet
After several days of not being able to get into my account I was very. frustrated. After several attempts to reset my password I was locked out! I finally contacted Marley by phone. She patiently wal... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
WellMedr is a U.S.-based telehealth platform built to make accessing care simple, discreet, and trustworthy. We connect adults with licensed healthcare providers who review each patient individually to determine if treatment is clinically appropriate—no shortcuts, no one-size-fits-all prescribing. From online intake to provider review, prescription approval, and pharmacy fulfillment, our process is designed to be seamless, secure, and easy to follow. Patients also receive ongoing support throughout their treatment, so they’re never left guessing about what comes next. WellMedr operates with a strong focus on compliance, patient safety, and transparency. We adhere to strict telehealth and pharmacy standards, and our website is independently reviewed through LegitScript verification. Learn more about LegitScript standards here: https://www.legitscript.com/websites/ Our goal is simple: make high-quality care more accessible—without compromising professionalism, safety, or trust.
Kontaktinformationen
Vereinigte Staaten
- 5618889179
- support@wellmedr.com
- wellmedr.com
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
Hat 66 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 24 Std.
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Das haben sich andere Leute angesehen
Sent me 3 months supply that only…
Sent me 3 months supply that only lasted till the second vial expired on 9/6/26. When I called to get refill, they told me to continue using the expired medication. Even if I could continue to use the expired medicine, there is not enough in the vial to last another 3 shots. I asked for them to send me an extra vial and I would pay for it and they were going to charge $129 + $69 shipping for 1 vial
They worked with me to switch to the…
They worked with me to switch to the annual plan before the Labor Day sale price ends while I'm trying to get Medicare to approve it.
Once I was contacted by Noah
Once I was contacted by Noah, the interaction went great.
Paige was very helpful and considerate…
Paige was very helpful and considerate of all my concerns. She answered all my questions and was quick to respond
Ryan Harlow was wonderful
Ryan Harlow was wonderful. I wasn’t able to get into my patient portal and hecwalker me through it so kindly
This has been the worst experience of…
This has been the worst experience of my life first month had to message because my prescription was stuck at the pharmacy for three extra days then the next month it was taking out of my bank on the 15th and didn’t receive till the day before I take my shot because there was delays on your part now this month the charged me early with no notification I am canceling my subscription and going with another company
Perfect
Perfect, to start.if I have a question, I call get a real person, answer is given to My question .on a scale of 1-10. Wellmedr gets a 10 being the highest thank you..
Y’all say it will be ship in two days n…
Y’all say it will be ship in two days n its been five days n I haven’t received anything
For this to have been a care team chat…
For this to have been a care team chat through text, they were very quick to respond to my questions and clarify anything that was misunderstood.
I have been with them about 6 months
I have been with them about 6 months, I feel any concerns or questions I have are answered promptly with kindness and compassion! The monthly process from payment through delivery is always fast and accurate! Great job 😊
Update: Very responsive to my concerns
Absolutely responsive to my concerns as a customer and did some wonderful coaching along the way during our interaction.
Malcom was awesome!!!!
Malcom was very pleasant and was able to answer all my questions. He was very easy to understand also.
So amazing prices unbeatable customer…
So amazing prices unbeatable customer service wow why be fat and unhealthy when it is a guarantee to lose and my labs everything have never been better. Not to mention feeling amazing and looking amazing. Honestly so unhealthy save your life join.
Malcom was very prompt and courteous
Malcom was very prompt and courteous
This company responds very quickly to…
This company responds very quickly to questions and concerns. Customer service is great. Delivery service has been great. No complaints
Six months in and I’ve lost 49 pounds
Six months in and I’ve lost 49 pounds! Thank you Wellmedr!
Ashton Jones is an amazing customer…
Ashton Jones is an amazing customer service person!!! She was beyond responsive and took care of everything. I didn’t even have to ask follow up questions- she NAILED all of my concerns. This company has been unreal to work with. I will continue to work with them for whatever needs may arise in the future.
Michael Zack was my customer service…
Michael Zack was my customer service agent and he was very helpful. Michael was incredibly knowledgeable about the glp1 program, answered all of my many questions with patience and explanations. He was also incredibly friendly and courteous. Thank you!
The representative Noah Black was very…
The representative Noah Black was very helpful to my concerns. After speaking to my doctor as per amount in each syringe of 1.3mg in each, and No effects of taking medication on Sunday (two syringes) it's been decided to cancel any further prescription! Thank you for your time.
Title: Update: WellMedr made this right
I left a very critical review of WellMedr a few hours ago after a wrong prescription, a missed replacement deadline, and a week of no response. I'm updating it because the outcome deserves to be on the record.
Shortly after posting, I received a personal call from upper management. They didn't make excuses. They listened, took responsibility, and addressed every issue I raised. They made it right — and then some — and the correct medication is shipping out immediately.
They were candid about what happened. WellMedr is a new company going through explosive growth, and they're hiring and training as fast as they can to keep up. My order fell through the cracks during that. That's not an excuse for the lapse, but it is an explanation, and the way they handled it once it reached the right person tells me more about the company than the mistake did.
What impressed me most was the concern. This wasn't a scripted apology. It was someone who clearly cares about the people relying on the product and was willing to stand behind it personally.
Every company makes mistakes. Very few fix them like this. I'll be sticking with WellMedr.
________________________________________________
I placed an order with WellMedr three weeks ago. It took a full week to arrive, and when it did, it was the wrong prescription. I contacted them immediately and was promised a replacement within 24 hours.
That was a week ago. Nothing has shipped. Nothing has been refunded.
In the meantime I have sent multiple emails and left multiple messages. Not one has been answered. I can't even log in to their website to check my order or open a support ticket — the account I paid through is now inaccessible to me. My payment was taken on day one and has never been returned.
This is not a late package. This is a medication I depend on, and because of WellMedr's mistake and then their silence, I have gone without it and my health has suffered as a direct result. A company that handles prescriptions should understand that a lapse is not an inconvenience — it is a medical problem they created.
To summarize:
1 week to deliver the wrong prescription
Promised a 24-hour replacement, now 7+ days overdue
Multiple emails and messages, zero response
Cannot log in to the website at all or reset password.
Payment taken, nothing correct delivered, no refund
Patient left without medication and unwell
I would not trust this company with anything, let alone something your health depends on. Order elsewhere.
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