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HLTH Track Bewertungen 

422
TrustScore 4.5 von 5

4,6

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Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

Customer service great. Product is excellent. Provides me with hourly blood pressure readings and heart rate readings every 5 minutes. Useful to track changes throughout day and night. GPS function us... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

I misplaced my charger, and I was able to obtain a new one at only minimal cost. More importantly it was the way my request was dealt with by Olivia, no fuss, no problem, prompt responses, and that f... Mehr ansehen

Bewertet mit 5 von 5 Sternen

Just put my order in for the band and tracker, exciting! Amelia from sales was very thorough in getting my delivery details correct and taking care with my whole order. Impressive! Looking forward to... Mehr ansehen

Bewertet mit 5 von 5 Sternen

I've recently started using this smart bracelet and honestly it's been an absolute godsend for keeping track of my daily health and workouts. The heart rate and SpO2 monitoring run continuously and th... Mehr ansehen

Unternehmen hat geantwortet

Unternehmensdetails

Vom Unternehmen geschrieben

The HLTH Band is a wearable health tracker that monitors sleep, stress, activity, and overall wellness. It provides insights to help users understand how their habits affect long-term health.The HLTH Band focuses on long-term wellness, not just fitness tracking. It helps users track sleep quality, stress levels, and lifestyle patterns to support better health decisions.


Kontaktinformationen

4,6

Hervorragend

TrustScore 4.5 von 5

422 Bewertungen

5 Sterne
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1 Stern

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4,6

Alle Bewertungen

(422)

419 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
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Bewertet mit 5 von 5 Sternen

Just put my order in for the band and…

Just put my order in for the band and tracker, exciting! Amelia from sales was very thorough in getting my delivery details correct and taking care with my whole order. Impressive! Looking forward to getting a grip on my heart health. Thanks Amelia! Great job!

6. September 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Excellent Customer Service

I misplaced my charger, and I was able to obtain a new one at only minimal cost. More importantly it was the way my request was dealt with by Olivia, no fuss, no problem, prompt responses, and that feeling of being a valued customer. Some of the best customer services I have experienced from any business, thank you.

27. August 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

The hlth team where very helpful,Olivia…

The hlth team where very helpful,Olivia out of the team was very helpful and always replied to my emails promptly. And there to help out as much as she could brilliant costumer service as it should be. Well donee

5. September 2026
Bewertung ohne vorherige Einladung
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Antwort von HLTH Track

Thank you so much for this!

We've passed your kind words straight to Olivia. She'll be delighted. Being there when you need us is exactly how it should be, so it means a lot to hear we got it right. Here's to your health! 💚

— The HLTH Team

Bewertet mit 5 von 5 Sternen

Customer service great

Customer service great. Product is excellent. Provides me with hourly blood pressure readings and heart rate readings every 5 minutes. Useful to track changes throughout day and night. GPS function useful too to measure distance and time on walks.

5. September 2026
Bewertung ohne vorherige Einladung
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Antwort von HLTH Track

Thank you so much for this review!

We love hearing that the team looked after you well. And it's great to know your band is keeping up with you day and night.

Tracking your readings over time is exactly the right way to use it. Those patterns tell you far more than any single number does.

Happy walking, and thanks for being part of the HLTH family.

— The HLTH Team

Bewertet mit 5 von 5 Sternen

Great purchase

Very informative, just put it on and it does the business

5. September 2026
Bewertung ohne vorherige Einladung
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Antwort von HLTH Track

Thank you! Simple and effective is exactly what we were going for. So glad your band is doing the business. Here's to your health!

— The HLTH Team

Bewertet mit 5 von 5 Sternen

Brilliant battery life and it's much…

Brilliant battery life and it's much better than the big named brands, love how I can keep track of my blood pressure being a woman of a certain age.

25. August 2026
Bewertung ohne vorherige Einladung
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Antwort von HLTH Track

Thank you so much for this lovely review, Michelle!

We're thrilled the battery life is going the distance for you. And hearing that we beat the big names? That made our whole day.

We also love that you're keeping an eye on your blood pressure trends. That's such a smart habit at any age. Thanks for being part of the HLTH family. Here's to your health! 💚

— The HLTH Team

Bewertet mit 5 von 5 Sternen

Olivia was fantastic in helping me set…

Olivia was fantastic in helping me set it up.

5. September 2026
Bewertung ohne vorherige Einladung
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Antwort von HLTH Track

Hey Francis, we know it’s always nice to have someone there to help when setting up something new! We’re so glad Olivia could guide you through it and get you up and running. We’ll make sure she knows you called her fantastic! Enjoy getting to know your HLTH Band. 💚
— The HLTH Team

Bewertet mit 2 von 5 Sternen

You Get What You Pay For

I have been wearing this for two weeks now, alongside wearing a Garmin Instinct, and using an Omron blood pressure monitor (cuff) for comparison.
If you are thinking of buying this to keep a check on your blood pressure reading, forget it, save your money.
Blood pressure readings are way off, the hourly measurement is out by 40 points or more and never goes above 110 systolic, so I turned it off. When using the One Key Measurement to take blood pressure, it’s still some way out. My systolic blood pressure rarely if ever goes below 130 the HLTH readings NEVER go above 130 so can be up to 20 or more points different. The diastolic pressure is better and can be close. Also the readings are not out by a consistent amount they vary wildly.
Sleep can be spot on then again an hour or more out for no reason, with occasional blank gaps in the middle of the night.
Body Battery and Stress measurements seem fine. But I don’t need a machine to tell me I’m tired and stressed.
Blood Oxygen measurement also seems fine.
The Heart Rate/Pulse measurement seems OK
I have to assume the HRV measurement is correct as I have nothing to check it against.
Cycling - No GPS data taken from the phone so you get no distance traveled measurement.
Running - There is a GPS running feature that seems to work. Why can’t it also do cycling?
When exercising it only measures Duration, Kcal and Heart Rate, on the activities I have used so far, so a bit basic. Heart Rate measurement is also a bit hit and miss, sometimes measured sometimes not. It did once randomly measure a 0.1 mile walk, with quite a bit of detail and another day, cross-training. Just once for each, not requested?
Steps can be a very long way out and always far more than I have actually done.
If you happen to be doing an activity and forget to stop the timer there’s no way to edit it in the App. You can’t even delete an unwanted activity. That should be a basic function. I did find one run activity just disappeared for no reason.
Battery usage is good it still reads 69%,so yes should last 30 days.
I bought this to give me a rough guide to my blood pressure day to day and didn’t expect it to be 100% accurate because of its price point, but I thought it might be a closer than it is considering the way this technology has moved on. A lot of this could just be down to the app so could change in the future, but overall not that impressed.

5. September 2026
Bewertung ohne vorherige Einladung
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Antwort von HLTH Track

Hello Graham,

We’re sorry the band hasn’t met your expectations, especially with the blood pressure, sleep, steps, and exercise tracking. We really appreciate the detailed feedback you’ve shared. We’ve sent you an email today so we can address your concerns directly and see how we can help improve your experience. 💚

— The HLTH Team

Bewertet mit 3 von 5 Sternen

Hi i bought this to monitor my heart…

Hi i bought this to monitor my heart rate more than anything as I have Atrial Fibrillation. It doesnt show anything with regards to this so im a bit confused. Also I have anxiety and stress and have stressful episodes but it also fails to show this. Am I doing something wrong.

1. September 2026
Bewertung ohne vorherige Einladung
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Antwort von HLTH Track

Hi Ted,

We’re sorry for the confusion, especially as you purchased the band to help track your heart rate and stress. We’d like to understand what you’re seeing and guide you through the features. Please email us with the subject “TrustPilot Review” and include your order number so our team can assist you directly. Thank you in advance!

— The HLTH Team

Bewertet mit 1 von 5 Sternen

HLTH after sales service!!!!

I purchased 2 health trackers back in June and a couple of weeks ago my husbands band started acting up. It then wasn't connecting to Bluetooth. Its now not working at all. Have tried contacting the company now 3 times for a refund and they haven't bothered to reply. What I know now I wouldn't have purchased these.

7. August 2026
Bewertung ohne vorherige Einladung
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Antwort von HLTH Track

Hi Ruth,

This is Olivia from the HLTH Team.

I’m sorry to hear about the trouble with your husband’s band and that you haven’t seen our replies. I’ve had a look into this and can see that our team replied shortly after each of your messages and also sent follow-up emails. It’s possible these replies were filtered away from your main inbox, so please have a quick look in your spam or junk folder.

I’ve also sent you a new email today so I can personally address your concerns and get this sorted for you. 💚

— The HLTH Team

Bewertet mit 5 von 5 Sternen

Olivia was very prompt and detailed in…

Olivia was very prompt and detailed in her responses.
Got to the end conclusion very fast
5* star service

24. August 2026
Bewertung ohne vorherige Einladung
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Antwort von HLTH Track

Getting you to the right solution quickly is exactly what we want, David! We’re delighted Olivia’s replies were prompt, detailed, and helpful. We’ll make sure she sees your fantastic 5-star feedback. 💚
— The HLTH Team

Bewertet mit 4 von 5 Sternen

Surprisingly nice tracker

I wasn't expecting an accurate reading about the blood pressure before i bought this tracker but interestingly it's reading very closely with my clinically tested one. Also it tracks my sleep really well too.
So far it's a good investment.

1. September 2026
Bewertung ohne vorherige Einladung
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Antwort von HLTH Track

What a lovely surprise when something works better than expected! We’re delighted you’re enjoying the blood pressure insights and sleep tracking so far. It’s especially great to hear you feel your HLTH Band has been a good investment. Thanks for sharing your experience, Orçun! 💚
— The HLTH Team

Bewertet mit 5 von 5 Sternen

Olivia was really helpful after some…

Olivia was really helpful after some issues with data

4. August 2026
Bewertung ohne vorherige Einladung
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Antwort von HLTH Track

Hey Phil, Data issues can be frustrating, so we’re glad Olivia was there to help get things sorted. We’ll be sure to pass your kind feedback on to her. Thank you for sharing your experience! 💚
— The HLTH Team

Bewertet mit 5 von 5 Sternen

Very quick response from Olivia

Very quick response from Olivia, to a query I had about pairing the band with the app. (Basically was me not reading instructions properly lol)

3. September 2026
Bewertung ohne vorherige Einladung
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Antwort von HLTH Track

We’ve all been there! 😄 We’re glad Olivia was able to quickly point you in the right direction and get the band paired with the app. We’ll make sure she sees your lovely feedback. Enjoy your HLTH Band! 💚
— The HLTH Team

Bewertet mit 4 von 5 Sternen

The device is excellent Olivia was…

The device is excellent Olivia was quick to reply and kindly questioned my address before despatch as it appeared incomplete.
What no one told me was that I needed a usb with a C port to charge it,in fact I was told twice it was a usb A.
Taking the charger to a computer shop and £d17.33p and the problem was solved. But it would have been so much easier if this info was included with the instructions. Even easier fit a usb A which is standard.

13. August 2026
Bewertung ohne vorherige Einladung
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Antwort von HLTH Track

Hi Deryl, we’re really pleased you’re enjoying the device and that Olivia spotted the address issue before your order was sent! We’re sorry for the confusion around the cable and the extra trouble and cost this caused you. Your point about making the charging information clearer in the instructions is a helpful one, and we’ll make sure it’s shared with our team. 💚 — The HLTH Team

Bewertet mit 5 von 5 Sternen

The HLTH band is excellent

The HLTH band is excellent, and the customer service from Olivia was particularly good - really responsive and prompt.

28. August 2026
Bewertung ohne vorherige Einladung
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Antwort von HLTH Track

Hey Kathryn, it’s lovely to hear you’re enjoying your HLTH Band and had such a positive experience with Olivia too! We’re glad her quick and responsive support made a difference. We’ll make sure your kind words reach her. 💚
— The HLTH Team

Bewertet mit 5 von 5 Sternen

Cracking support

Cracking customer service paying particular attention to detail.
Thanks to Olivia, offering guidance and support through.
Her detailed knowledge of my health band really helped me get the most out of it.
Excellent so far 👍

4. September 2026
Bewertung ohne vorherige Einladung
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Antwort von HLTH Track

What a lovely review. Thank you!

Olivia will be thrilled to read this. She really does know the HLTH Band inside out, and she loves helping people get the most from it.

We're so glad you're off to a great start. Here's to your health!

— The HLTH Team

Bewertet mit 5 von 5 Sternen

Amelia was very quick to respond and…

Amelia was very quick to respond and helped me right away with my questions. She followed up right away and her customer service was very efficient. Thank you

1. September 2026
Bewertung ohne vorherige Einladung
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Antwort von HLTH Track

Hi Fenella, a quick answer and a helpful follow-up can make all the difference! We’re delighted Amelia was able to answer your questions and provide such efficient support. We’ll be sure to pass your kind words on to her. 💚
— The HLTH Team

Bewertet mit 5 von 5 Sternen

Oliver went above and beyond what you…

Oliver went above and beyond what you would expect from a customer care professional.

She was prompt in all dealings, explained all steps going forward with my concerns.

Thank you Olivia.

3. September 2026
Bewertung ohne vorherige Einladung
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Antwort von HLTH Track

Going above and beyond is wonderful feedback to receive! We’re delighted Olivia kept you informed, explained each step clearly, and made sure your concerns were handled with care. We’ll be sure to share your kind words with her. Thank you, Grafter! 💚
— The HLTH Team

Bewertet mit 5 von 5 Sternen

Amelia was amazing.

Amelia was amazing, so helpful and friendly, answered all my emails super fast and have lovely friendly advice.

Amazing Amelia.! ❤️
Thank you.

Paul goldsmith

3. September 2026
Bewertung ohne vorherige Einladung
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Antwort von HLTH Track

Amazing Amelia indeed! ❤️ We’re delighted she made your experience so positive with her friendly advice, helpful support, and speedy replies. We’ll make sure she sees your lovely feedback. Thank you for sharing it with us, P! 💚
— The HLTH Team

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