Always great. I ask silly questions and get sensible, considered answers, quickly. It’s cracking hosting, super reliable, fab pricing, hell they even plant trees and do good things for the plan... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
I'm very happy with the service and support at Krystal. Support is friendly, fast, and you can tell they actually want to solve your problem instead of just closing the ticket. In the time I've been... Mehr ansehen
I host many sites with Krystal, ecommerce and shared vps. Always a great response from support, easy management and great background protection running. All around good eggs.
Krystal’s support has been fantastic. The team have gone above and beyond helping me through a serious security incident across my server. They’ve been responsive, patient and incredibly supportive... Mehr ansehen
Unternehmensdetails
Vom Unternehmen geschrieben
Premium UK-based web hosting and cloud services that are here to support you and the planet. Started in 2002, we've become the largest independent web host in the UK, always striving to be honest, reliable, and personal. Our hosting is designed to provide all businesses, whether just starting out or built-to-scale enterprises, with what they need for a fast, secure and successful online presence. Our data centres run entirely on renewable energy, from London to Phoenix to Amsterdam, using best-in-class hardware and cutting-edge security, as well as our home-grown public cloud solution – Katapult. We're also focused on making the world a better place, both environmentally and socially. We're a proud member of B Corp, 1% For The Planet, and Business Declares, and are ISO 27001:2022 certified. Through our reliable hosting, our award-winning support, or our powerful cloud services, Krystal is here to help make the world a better place, one website at a time.
Kontaktinformationen
124 City Road, EC1V 2NX, London, Vereinigtes Königreich
- 020 80 50 1337
- contact@krystal.io
- krystal.io
First Month Free - Managed Wordpress
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
Hat 40 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 1 Woche
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
I'm very happy with the service
I'm very happy with the service and support at Krystal. Support is friendly, fast, and you can tell they actually want to solve your problem instead of just closing the ticket. In the time I've been with them (more than 4 years) the hosting has been reliable, with hardly any unexpected downtime, and the price is fair for what you get. The control panel is well designed from a UX perspective — everything you need is where you'd expect it, and their documentation is clearly written and thorough, so I usually solve things myself without contacting support.
Happy to recommend them.
I host many sites with Krystal
I host many sites with Krystal, ecommerce and shared vps. Always a great response from support, easy management and great background protection running. All around good eggs.
Very responsive
Very responsive, friendly knowledgeable team. Highly recommended
So refreshing to move from GoDaddy to a…
So refreshing to move from GoDaddy to a host where each and every representative cares about performance and individuals
Excellent Service from William at Krystal
I wanted to leave a review specifically for William, who supported us with moving our website over to Krystal.
From the outset, he was professional, responsive and extremely knowledgeable. He took the time to explain the process clearly, answered every question thoroughly, and was proactive in liaising internally to keep things moving when needed.
What I particularly appreciated was his honesty. There was no unnecessary upselling, and he was very clear about what we actually required and what would be most appropriate for the business.
William combined excellent customer service with a very personal approach and made the whole process straightforward from start to finish.
He is a real asset to Krystal, and I would not hesitate to recommend both him and the company.
Always great
Always great. I ask silly questions and get sensible, considered answers, quickly.
It’s cracking hosting, super reliable, fab pricing, hell they even plant trees and do good things for the planet.
One of a very select handful of suppliers I’m 100% delighted with. For the hardly-anything I pay them each month, they’re almost too good.
I experienced a problem with my site…
I experienced a problem with my site and matt on the team was amazing fixed the problem in secounds thank you so much
Superb customer support
Superb customer support. Helped me through all my questions. Very helpful, would 100% recommend.
Great Companu
Great responsive customer service with a great price!
Krystal’s support has been fantastic
Krystal’s support has been fantastic. The team have gone above and beyond helping me through a serious security incident across my server.
They’ve been responsive, patient and incredibly supportive during a very stressful few days. A huge thank you to everyone involved — **outstanding support when I really needed it.**
Support is brilliant
Support is brilliant! They always respond within about a day, and are really specific and helpful. And they're always very pleasant and courteous!
Excellent response time and help!
Excellent response time and help!
Many thanks to Matt at Krystal who was patient, reassuring and immensely helpful getting our issue resolved. Very glad we went with Krystal because their Service is superb!
been with them for ages and they…
been with them for ages and they continue to amaze
Great service. Highly recommended.
I’m not a professional webmaster, just creating and maintaining a couple of websites for the voluntary and charity sectors. After many years of using a variety of domain name providers, I find Krystal a refreshing change. They are transparent in their offer and importantly their support is really good - prompt, professional responses from a human - no going down a chat bot / AI rabbit hole!
Above & Beyond
For me, the support on offer means more than anything and these guys go above and beyond expectations.
I like the fact you can raise a ticket…
I like the fact you can raise a ticket and get very quick responses to any issues or queries
Really good
Our charity has used Krystal for several years now and they have been 100% helpful and the service has been completely reliable. Recommended!
I've been with Krystal quite a few…
I've been with Krystal quite a few years now - you always feel someone is there to help when things go wrong, that's why I always recommend them!
Excellent quick and accurate response to tickets
A request for info on how to access Krystal's hosting for a registered charity was dealt with within half an hour - excellent quick response to tickets.
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.