Order #: 999219456 I ordered sympathy flowers to be delivered to a friend's home ahead of the funeral of a loved one, which I was unable to attend. I was contacted over a week later with a nonchalant... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Order #: 999219456 I ordered sympathy flowers to be delivered to a friend's home ahead of the funeral of a loved one, which I was unable to attend. I was contacted over a week later with a nonchalant... Mehr ansehen
Unternehmen hat geantwortet
The day was saved. Flowers delivered to wrong address ( my eircode was wrong). New ones delivered to correct address.
Unternehmen hat geantwortet
Found flowersdirect.ie on a web search & bought a little hay box of flowers for my sister who just lose her beloved doggie. Ordered in the morning around 7am. Paid with ApplePay and immediately rea... Mehr ansehen
Unternehmen hat geantwortet
Your Easter Tulips were very beautiful, delivered in good time, and your Customer Service was both professional and genuinely warm! My order had an issue which you resolved promptly and appropriately... Mehr ansehen
Unternehmen hat geantwortet
Flowersdirect.ie is an online flower store that offers a delivery service throughout Ireland. At Flowersdirect.ie we have gained a reputation for the quality of our customer service delivering beautiful flower arrangements and our delivery service. On Flowersdirect.ie, customers can order flowers from a large selection of arrangements and bouquets. Each flower arrangement contains fresh cut flowers expertly hand-tied by experienced florists. At Flowersdirect.ie we provide flowers for all occasions and our website is easily navigated which makes finding the perfect bouquet simple. Flowersdirect.ie also provides flowers for corporate and social events, weddings, funerals, birthdays and anniversaries. At Flowersdirect.ie we also cater for different price ranges and bouquets are available for all budgets.
Unit 2 St Anthony's Business Park, Clondalkin, Dublin 22, Ireland, D22 WY48, Dublin, Irland
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 100 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 24 Std.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
The day was saved. Flowers delivered to wrong address ( my eircode was wrong). New ones delivered to correct address.
Antwort von FlowersDirect.ie
Quick on time delivery and the flowers are beautiful - really lovely quality thankyou
Antwort von FlowersDirect.ie
Order #: 999219456
I ordered sympathy flowers to be delivered to a friend's home ahead of the funeral of a loved one, which I was unable to attend. I was contacted over a week later with a nonchalant email asking me to reconfirm the date and delivery address and saying they were never dispatched. The funeral was long over at this stage. I rang to complain. The man on the phone was kind and apologetic but the best he could do was send the flowers tomorrow and issue a 50% refund - not remotely good enough given the distress this has caused. I am really really upset and disappointed with this service. I won't be ordering again.
Antwort von FlowersDirect.ie
Antwort von FlowersDirect.ie
Just an update on my original review of flowers direct, in my original review I had given them 3 stars . I am updating that review to 5 stars upon communication with the customer service, they couldn’t have been quicker and very pleasant to deal with. Would highly recommend this company
Antwort von FlowersDirect.ie
Antwort von FlowersDirect.ie
Antwort von FlowersDirect.ie
Antwort von FlowersDirect.ie
Delivery service was excellent and flowers were beautiful
Antwort von FlowersDirect.ie
Excellent reliable service - lovely flower choices - have used a few times - always happy with service
Antwort von FlowersDirect.ie
I have used flowers direct before however on this occasion it was disappointing. I was there to see the flowers delivered to a workplace colleague and they were a bit jaded looking and not so fresh looking and the hatbox a little dirty very very disappointing.
Antwort von FlowersDirect.ie
Extremely disappointed with this order - flowers were not fresh/wilted. I ordered white roses - they had some black marks all over them. + ordered a heart balloon - some round shape mint color balloon was sent instead
Antwort von FlowersDirect.ie
My initial experience was disappointing, as the Extra Large Peony Bouquet arrived in poor condition. The flowers appeared to have been crushed in the box, and some of them did not look fresh.
However, after I contacted Flowers Direct via WhatsApp, they responded within two minutes and immediately arranged a replacement. The new bouquet arrived quickly and was absolutely beautiful, exactly what I had expected in the first place.
I really appreciate how quickly and professionally the issue was handled. While the first delivery was disappointing, the excellent customer service and prompt resolution made a big difference.
Antwort von FlowersDirect.ie
Beautiful flower my wife loved them and delivered on time as stated easy to order
Antwort von FlowersDirect.ie
Very easy to select, personalise and organise, from the flowers to the great range of multiple delivery options available.
Beautiful selection of flowers bringing joy to the recipient and giving comfort to me knowing they were excellent quality.
Antwort von FlowersDirect.ie
I ordered flowers in advance to be delivered to my home for my wedding anniversary. On the day of delivery, the tracking link showed no updates. After contacting the courier, I was told they never received the physical parcel. When I contacted Flowers Direct, I was told the order was "misdirected to a wrong depot."
Because they are based in Dublin, they were unable to offer a same-day replacement, meaning I was left with no flowers on my anniversary. While the customer service agent (Alyssa) was polite and apologetic, the logistics were a total failure. If you are ordering for a time-sensitive, special occasion, I would be very cautious.
Antwort von FlowersDirect.ie
Very easy website, good chioce & fast delivery, everything waa perfect, thank you
Antwort von FlowersDirect.ie
Antwort von FlowersDirect.ie
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