Diablo Cosmetics Bewertungen 

1.646
TrustScore 4.5 von 5

4,3

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Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

Automatic addresses on my Chrome browser led my package go all the way to NZ (I live in France)! The customer service team were kind enough to send out a replacement order to my real address. So... Mehr ansehen

Bewertet mit 5 von 5 Sternen

After surgery I had a really bad spell where my lashes almost disappeared. I have been using this for approx 5 weeks and I can already see a massive difference in the length of my lashes. I have just... Mehr ansehen

Bewertet mit 5 von 5 Sternen

This actually works! My lashes had become thin and I had difficulties putting mascara on. I started noticing the difference after a few weeks of appliyng the eyelash serum every night. Now I use Dia... Mehr ansehen

Bewertet mit 2 von 5 Sternen

Eyelash serum didn't work for me. Used twice for 8-12 weeks, no change seen. Posting here because diablo doesn't post negative reviews so beware. They seem to be a responsive company, and the formula... Mehr ansehen

Unternehmen hat geantwortet

Unternehmensdetails

  1. Kosmetikgeschäft

Vom Unternehmen geschrieben

Diablo Cosmetics is your destination for simple at-home beauty products.


Kontaktinformationen

4,3

Hervorragend

TrustScore 4.5 von 5

1646 Bewertungen

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4,3

Alle Bewertungen

(1.646)

202 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
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Bewertet mit 5 von 5 Sternen

After surgery I had a really bad spell…

After surgery I had a really bad spell where my lashes almost disappeared. I have been using this for approx 5 weeks and I can already see a massive difference in the length of my lashes. I have just ordered a further bottle and hope to get even better results over the next weeks

6. September 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Wow excellent customer service!!!

Wow excellent customer service!!!! I changed my mind about a product did not have to return it and got the product that I wanted to exchange for sent out promptly just wow I haven’t had a customer service experience like this in a long time!!

4. September 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Amazing product and customer service

Automatic addresses on my Chrome browser led my package go all the way to NZ (I live in France)! The customer service team were kind enough to send out a replacement order to my real address. So kind and helpful, and saved me a lot of hassle.

I have been using Diablog Cosmetics now for 4 years, have tried others, but they are the only one that can really lift and curl stubborn straight lashes.

No need to mess around with mascaras which my eyes are pretty sensitive to.

Highly recommend!

1. September 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

This actually works


This actually works! My lashes had become thin and I had difficulties putting mascara on. I started noticing the difference after a few weeks of appliyng the eyelash serum every night. Now I use Diablo Eyelash serum maybe a couple of times a week for maintainance.

29. August 2026
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

The lash serum is awful

The lash serum is awful. Been using for a couple of months and my lashes look worse! They are short and thin now and fall out much more than usual. Don’t waste your money on this crap

19. August 2026
Bewertung ohne vorherige Einladung
Diablo Cosmetics-Logo

Antwort von Diablo Cosmetics

Thanks for taking the time to review the serum, Monica, and we’re sorry it hasn’t worked out so far. We’d really like to understand what went wrong and help you get a better result. If you email info@diablocosmetics.com with your order number, we’ll take a look and sort out a solution for you.

Kind regards,
Diablo Cosmetics Support

Bewertet mit 3 von 5 Sternen

The delivery time is quite long

The delivery time is quite long as it comes from china, it arrived quite battered so no good as a gift and its in quite a cheap looking tube compared to other eyelash serums

12. August 2026
Bewertung ohne vorherige Einladung
Diablo Cosmetics-Logo

Antwort von Diablo Cosmetics

Thank you for taking the time to share your feedback. We're sorry to hear that the delivery took longer than expected and that the packaging arrived battered.

As an international online retailer, some of our orders are fulfilled through our international fulfilment network, which can result in longer delivery times than domestic shipping. We understand that this can be disappointing, particularly if the product was intended as a gift.

We'd appreciate the opportunity to investigate this further. Please email info@diablocosmetics.com with your order details. We'll be happy to send you a replacement for your Eyelash Serum.

Thank you again for bringing this to our attention. We value your feedback and hope to have the opportunity to make things right.

Kind regards,
Diablo Cosmetics Support

Bewertet mit 5 von 5 Sternen

I had tried other eyelash serums before…

I had tried other eyelash serums before with very little or no results. I then bought the Diablo eyelash serum and was so surprised by how quickly I saw results, not only did my lashes grow longer, I had new growth! All the gaps between my eyelashes started growing eyelashes! I also noticed I wasn't losing eyelashes every day as I seemed to be before starting this serum. Thank you Diablo, your product is amazing!

10. August 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

I would highly recommend Diablo lash…

I would highly recommend Diablo lash serum. This product is amazing, my lashes are longer, thicker and healthier. I have sensitive eyes, but this product does not irritate them at all. The company as a whole are fabulous, easy to use website and fast delivery

5. August 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Long lashes without eye redness!!!

I saw an ad online and decided to try the Diablo eyelash serum. I’ve used revitalash and grandelash- both worked very well but my eyes were RED and irritated all the time. I didn’t put two and two together and thought red dry eyes were due to allergies, but when i started diablo the redness stops because it DOES NOT have prostaglandins!! Lashes really have grown, not as thick as with prostaglandins but really long! I also had great experience with their customer service- I HIGHLY RECOMMEND THIS PRODUCT!

27. Juli 2026
Bewertung ohne vorherige Einladung
Bewertet mit 2 von 5 Sternen

I'm not going to be able to really…

I'm not going to be able to really write a review it's ran out and haven't been using it for more than 2 weeks feels really dry and like it's finished surely it should last more than 2 weeks.

16. Juli 2026
Bewertung ohne vorherige Einladung
Diablo Cosmetics-Logo

Antwort von Diablo Cosmetics

Thank you for taking the time to share your feedback Denise. We're sorry to learn that your serum appeared to run out after less than two weeks of use. This is certainly not the experience we want our customers to have.

We'd appreciate the opportunity to investigate this further. Please email info@diablocosmetics.com with your order details. We'll be happy to send you a replacement for your Eyelash Serum.

Thank you again for bringing this to our attention. We value your feedback and hope to have the opportunity to make things right.

Kind regards,
Diablo Cosmetics Support

Bewertet mit 2 von 5 Sternen

Eyelash serum didn't work for me

Eyelash serum didn't work for me. Used twice for 8-12 weeks, no change seen. Posting here because diablo doesn't post negative reviews so beware. They seem to be a responsive company, and the formula isn't irritating to my eyes or cause darkness.

10. April 2026
Bewertung ohne vorherige Einladung
Diablo Cosmetics-Logo

Antwort von Diablo Cosmetics

Thank you for taking the time to share your feedback Steph.

We're sorry to hear that our Eyelash Serum didn't deliver the results you were hoping for, despite your consistent use. We understand how disappointing that can be. While many of our customers experience visible improvements, individual results can vary depending on factors such as natural lash growth cycles, genetics, age, and other individual characteristics.

We're pleased to hear that you found the formula gentle and that it didn't cause irritation or darkening around your eyes.

We’d really like to understand what went wrong and help you get a better result. If you email info@diablocosmetics.com with your order number, we’ll take a look and sort out a solution for you.

Kind regards,
Diablo Cosmetics Support

Bewertet mit 5 von 5 Sternen

Unbelievable customer service

Unbelievable customer service. My serum said it was delivered but it wasn’t and they posted a replacement with no charge. The original serum turned up 2 days later. They let me keep that and the replacement as a gift. It’s hard to find good customer service and it makes the experience so much better. Can’t wait to try the serum 🥰

1. August 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Excellent customer service

This company delivers excellent customer service! Nothing is too much trouble, they respond within 24 hrs..
A great product which does what it says on the tin!⭐️

31. Juli 2026
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Halv tom øjenvippe serum

Jeg købte en øjenvippe serum men der var nærmest intet i den ! Fik dog en ny tilsendt efter jeg klagede. Den nye har varet ca. 3 uger og er nu tom. Desuden er der absolut ingen forskel på mine vipper. Jeg har hurtigt set resultater med de andre serums jeg har brugt.

29. Juli 2026
Bewertung ohne vorherige Einladung
Diablo Cosmetics-Logo

Antwort von Diablo Cosmetics

Thank you for taking the time to share your feedback. We're sorry to hear that your experience with our Eyelash Serum did not meet your expectations.

We're pleased that our Customer Support team was able to send you a replacement after you contacted us. However, we're sorry to learn that you also felt the replacement contained very little product and that you didn't see the results you were hoping for.

We understand how disappointing this must be. While many of our customers experience visible improvements, individual results can vary depending on factors such as natural lash growth cycles, genetics, age, and other individual characteristics.

We'd appreciate the opportunity to investigate your concerns further. Please email info@diablocosmetics.com with your order details. We'll be happy to review your case and see how we can assist.

Kind regards,
Diablo Cosmetics Support

Bewertet mit 4 von 5 Sternen

The best I've tried

I've tried several eyelash growth serums over the years. Not one of them made any difference and some of them really stung. However, this is the second Diablo serum I've ordered. It seems to help. My lashes are possibly a bit longer, if not noticeably much thicker. And the serum is kinder - no stinging at all. I don't expect miracles, so I'm happy that it's doing something positive for me. Ordering and delivery was good too.

27. Juli 2026
Bewertung ohne vorherige Einladung
Diablo Cosmetics-Logo

Antwort von Diablo Cosmetics

Thank you so much for taking the time to share your experience Pam, and for choosing Diablo Eyelash Serum again.

We're delighted to hear that you've found our serum gentle to use and that it has helped improve the appearance of your lashes. It's especially encouraging to know that you experienced no stinging and that the ordering and delivery process met your expectations.

We appreciate your realistic approach and understand that results can vary from person to person. Your feedback means a great deal to us, and we're grateful for your continued support.

Thank you again for your kind review, and we look forward to serving you again in the future.

Kind regards,
Diablo Cosmetics Support

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