DHWATCHMODS Bewertungen 

64
TrustScore 4 von 5

4,2

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

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Das sagen Bewerter

Bewertet mit 4 von 5 Sternen

Love the watch, I was dubious at first however took the plunge and bought the nautiko and I think it’s great! The strap could be better and that is the only criticism that I have, the clasp is weak... Mehr ansehen

Bewertet mit 5 von 5 Sternen

I have been collecting watches for a for a few years now and have always been intrigued by seiko watch mods. After a lot of research I decided to go with DHWatchMods and I could not be happier with my... Mehr ansehen

Bewertet mit 1 von 5 Sternen

Watch did not match description. I immediately reported the issue and was asked to send photos of the watch. I did so and was told “specification is the same as selected at the time of purchase... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Bought this as an 18th birthday present for my son and it exceeded expectations. The green dial is stunning in person — rich and deep with a really premium feel. The finish on the case and bracelet is... Mehr ansehen

Unternehmen hat geantwortet

Unternehmensdetails

  1. Uhrengeschäft

Vom Unternehmen geschrieben

Explore premium-quality custom Seiko mod watches made with genuine movements and parts. Hand-assembled with sapphire crystal and 904L stainless steel. Express shipping to 100+ countries. Trusted by 100+ customers with verified 5-star reviews.


Kontaktinformationen

4,2

Gut

TrustScore 4 von 5

64 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Keine aktuellen Aufzeichnungen über Bewertungseinladungen

Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.

Hat 83 % seiner negativen Bewertungen beantwortet

Antwortet meist innerhalb von 2 Wochen

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

4,2

Alle Bewertungen

(64)

44 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
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Bewertet mit 4 von 5 Sternen

Love the watch

Love the watch, I was dubious at first however took the plunge and bought the nautiko and I think it’s great!
The strap could be better and that is the only criticism that I have, the clasp is weak or ill fitting and may benefit from a butterfly clasp. But will not stop me wearing it.
Delivery was at the longer end of that stipulated but was within the timeframe set so all I can add is that it was worth the wait.

27. August 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Really pleased with the watch

Really pleased with the watch. I I was a little dubious to risk £250, but the quality of both watch and strap are high, not like the cheap Chinese imports.
Completely my fault, but I wished I'd asked for it to be fully waterproof, not just water resistant. 🤷‍♂️
Great watch all the same.

1. September 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Bought 2 watches now

Bought 2 watches now, watches look amazing, built with care and precision, customer service always on point too, updates and being given, definitely returning for more watches

18. August 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Could not be happier!

I have been collecting watches for a for a few years now and have always been intrigued by seiko watch mods. After a lot of research I decided to go with DHWatchMods and I could not be happier with my decision. When my watch arrived I was so happy with the craftsmanship and quality of the watch. The quality outweighs some of my collection that I have payed a lot more money for as well which shows the value for money that DHWatchMods gives you. I will definitely be purchasing a lot more watches for my collection and look forward to seeing what else DHwatchMods brings in the future for everyone!

18. August 2026
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Beautiful watch but disappointed

Beautiful watch but disappointed. I followed the instruction to add in the notes that I didn’t want the logo seiko added to the face of the watch, this is an option and gives the clear wording to add to the notes of which I followed. However when I received the watch it had the logo, now this would mean returning the watch and waiting for the correct one. As it was a birthday gift I was keen to receive it as soon as possible.

13. August 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Received a rootbeer and was amazed by…

Received a rootbeer and was amazed by the quality. Wasn’t sure at first because of the price but I decided to order it and it turned out to be great value for money.

Great watch and responsive customer service from David.

Highly recommend this company for your next watch !

12. August 2026
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Policy

UPDATE IN RESPONSE

As discussed, pre-configured is not the same as customised - from Trading Standards rules

The trading standards of dhwatchmods is based on a policy that is neither fair nor accurate in my opinion. Which is a shame, because the watches look good. Mixed reviews on TrustPilot but the majority of people are pleased with their purchases.

However, this review wouldn’t even be here if they didn’t take 3 days to respond to emails because they are so busy taking orders and assembling watches that take 2 weeks to build yet you can’t cancel an order within an hour of placing it without a massive fight. Considering the reality of life, fair trading and good customer service, the reality is that mistakes can be made, orders placed in error and considering their own 7 to 12 days assembly time statement, one would assume an order made for a watch by mistake could be cancelled within a small window of time - let’s say 1 hour or even 1 day. Seeing as they are so busy and your watch takes 2 weeks to put together you would think that would be reasonable. Apparently not, even though they state on their website that if the assembly of your order hasn’t started, you can still make changes to your order. You just can’t cancel it. IMHO the non-cancellation policy should be the very first thing you see on their website.

9. August 2026
Bewertung ohne vorherige Einladung
DHWATCHMODS-Logo

Antwort von DHWATCHMODS

Thank you for your feedback.

Firstly, your initial contact with us was on a Sunday, when we are closed. We then reopened on Monday following a two-week holiday closure. As our stated email response time is 24–48 hours, reopening after two weeks naturally resulted in a significant backlog of enquiries. Between Sunday and Tuesday, you sent six emails. We replied on Tuesday, meaning our response was within our published timeframe despite the exceptional volume of emails.

Regarding your order, all of our watches are custom-built to each customer’s chosen specification. For this reason, we operate a non-cancellation policy, which is clearly stated in our Terms & Conditions before purchase. You mention that we “put up a massive fight”, however there was only a single email explaining our policy and why it applied to your order.

Whether a cancellation is requested one hour, one minute, or one second after an order is placed does not change the contractual position. Once an order is submitted, a binding contract is formed. The Consumer Contracts Regulations specifically exempt goods made to a customer’s specifications from the standard cancellation rights.

Despite having no legal obligation to do so, we still chose to issue you a full refund as a gesture of goodwill and professionalism.

For that reason, we do feel that a one-star review is an unfair reflection of the service you ultimately received. While we fully respect your right to disagree with our policy, we honoured your refund regardless, responded within our stated timeframe, and treated your request courteously throughout.

We wish you all the best with your future purchase.

DH Watch Mods

Bewertet mit 1 von 5 Sternen

Very bad decision to give money for…

Very bad decision to give money for what I receifed

1. August 2026
Bewertung ohne vorherige Einladung
DHWATCHMODS-Logo

Antwort von DHWATCHMODS

Hi Georgios,

We’re sorry to see this review. From our previous communication, your dissatisfaction relates to customs duties charged upon import rather than the quality of the watch itself.

These charges are imposed by the destination country and are outside our control. As clearly stated on our website before purchase, international customers are responsible for any applicable customs duties and import taxes.

We feel this review is an unfair reflection of our store, when the same model has received plenty of 5 star reviews.

DHWatchMods

Bewertet mit 4 von 5 Sternen

Minor issue fixed well. Would recommend

I ordered my watch and it arrived within 2 weeks, as described, in a very nice presentation box and the watch itself looked immaculate and very good quality.

Upon opening the watch, the crown came away from the watch leaving me unable to set the time or date.

I notified DHWatchMods straight away, and they responded quickly and let me know they would repair the watch, no problem. They sent me a QR code to use at the Post Office to send the watch off at no cost. All I had to do was package it up and send it.

I received the watch back 3 days after sending it and all is now in perfect working order.

Would and have recommended DHWatchMods. Had it not been for the issue, review would be 5*. However, they resolved my issue quickly and hassle free when it did arise which is appreciated.

10. Juli 2026
Bewertung ohne vorherige Einladung
DHWATCHMODS-Logo

Antwort von DHWATCHMODS

Thank you for your review, and we’re sorry again for the small mishap with your watch.

As much as we strive for perfection, our watches are assembled by human watchmakers, not an automated production line, so on rare occasions something can slip through. What matters most to us is putting it right as quickly and smoothly as possible.

We really appreciate you recognising the effort we made to resolve the issue, and we’re pleased the repair process was at no cost to you, quick, straightforward and hassle-free.

Thank you for recommending us, and we hope to get back that fifth star should you return for your next watch!

DH Watch Mods

Bewertet mit 5 von 5 Sternen

Seikonaut blue

I ordered Seikonaut, great communication prior, during and after sale. The watch is beautiful, and works perfect as nh35a should. Received it little over a week from the purchase. Nice texture and brushing of the casing. Bracelet nice but cannot confirm if 904L.
Very happy with the purchase

12. Juli 2026
Bewertung ohne vorherige Einladung
DHWATCHMODS-Logo

Antwort von DHWATCHMODS

Thank you so much for your fantastic review!

We’re delighted to hear you’re happy with your Seikonaut Blue and that the entire experience, from communication through to delivery, met your expectations.

It’s great to know you’re enjoying the finish of the case and that the NH35A is performing exactly as it should. Regarding the bracelet, we can confirm it is indeed manufactured from 904L stainless steel, just like the case.

Thank you again for choosing us, and we hope to build another watch for you in the future!

DH Watch Mods

Bewertet mit 5 von 5 Sternen

I am extremely happy with the watch

I am extremely happy with the watch, customer service was top notch. Will definitely be ordering again!

7. Juli 2026
Bewertung ohne vorherige Einladung
DHWATCHMODS-Logo

Antwort von DHWATCHMODS

Thank you so much for your kind words!

We’re delighted to hear you’re extremely happy with your watch and that our customer service lived up to your expectations. Providing both a great product and a great experience is exactly what we aim for.

We truly appreciate your support and can’t wait to build your next watch. Thank you again for choosing DH Watch Mods!

Bewertet mit 5 von 5 Sternen

I ordered a watch via the Aqua…

I ordered a watch via the Aqua configurator and from submitting the order to the watch arriving was 8 business days which is a good turn around. Very happy with the watch so far, strap was easy to alter and the quality of the whole watch is very good. I’ll definitely order another one in the future.

1. Juli 2026
Bewertung ohne vorherige Einladung
DHWATCHMODS-Logo

Antwort von DHWATCHMODS

Thank you so much for your fantastic review!

We’re delighted to hear your Aqua Configurator watch arrived within 8 business days and that you’re pleased with both the quality and the overall experience. It’s great to know sizing the strap was straightforward and that the watch has met your expectations.

We really appreciate your support, and hearing that you’d order from us again means a lot. We look forward to building your next watch!

Bewertet mit 5 von 5 Sternen

ABSOLUTELY AMAZING

ABSOLUTELY AMAZING! i’ve brought many watches from many different watch companies but this company knocks it out of the park! heavy, clean, premium quality watches. You will not get customer service like i had with this company anywhere else. If you’re shopping around for seiko mods look no further, do not hesitate. DHWATCHMODS is the place to go👏🏼⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️🤎🤎

22. Juni 2026
Bewertung ohne vorherige Einladung
DHWATCHMODS-Logo

Antwort von DHWATCHMODS

Thank you so much for such an incredible review!

Hearing feedback like this genuinely means the world to our team. We’re thrilled that the quality of your watch and the customer service stood out, especially given your experience with other watch companies.

Thank you for recommending us with such confidence—it really does make a huge difference to a business like ours. We hope you enjoy your watch for many years to come, and we can’t wait to build the next one for you!

Thank you again for your support! 🤎

Bewertet mit 5 von 5 Sternen

variations and quality

The variation in upgrades to models of watches is amazing and after customising what i wanted the finished product was excellent. I definitely shall be ordering more watches from them in future. Great products at great prices.

22. Juni 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Great company who supply watches to…

Great company who supply watches to order fulfilling your wishes for a see through back or solid steel. Not many companies do this at this price point. I was very impressed when my DHWATCHMODS arrived so much that I sent my best friend who likes watches also a picture of my watch and details of the website. He promptly ordered a watch straight away to be built to his own specifications. Since he ordered it he was very pleased that I had passed the information to him. I collect watches included Rolex and Tudor. My wife and I have several and lots of other top makes. She was old very impressed as she likes to wear a quality watch when we are out for a meal. I highly recommend this company as they are genuinely a quality watch supplier and I will be buying more for myself and family in the future Terry from Scarborough

10. Juni 2026
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Watch did not match description

Watch did not match description.

I immediately reported the issue and was asked to send photos of the watch. I did so and was told “specification is the same as selected at the time of purchase”. They refused to do anything.

I claimed my rights under section 11 of the Consumer Rights Act 2015, (goods must conform to their description, including photographs). I requested a full refund or replacement within 7 days. There was no reply.

I reported the breach to my credit card provider (not easy or simple). Only following that step, and under threat of a chargeback, did DHW admit their error.

6. Juni 2026
Bewertung ohne vorherige Einladung
DHWATCHMODS-Logo

Antwort von DHWATCHMODS

We’re sorry that your watch arrived with a dial that contained a small misprint.

Unfortunately, there was an issue with a batch of dials we received which incorrectly included the word “Date” on the dial when it should not have been there. As soon as we became aware of the issue, we were more than happy to replace it.

We were closed at the time of your initial email, which is why there was a delay in our response. Once we reopened, we immediately arranged and covered the cost of return shipping, replaced the dial, and had the watch repaired and dispatched back to you within two days.

While we appreciate your frustration, we feel this review does not accurately reflect how the matter was ultimately handled. When a genuine manufacturing issue arose, we accepted responsibility, covered all associated costs, and resolved it as quickly as possible.

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