Alles bestens, 100% zufrieden
Ich muss meine Bewertung korrigieren. Die Bestellung wurde ausgeliefert - die Produktqualität passt und meine Reklamation wurde zu meiner Zufriedenheit souverän bearbeitet. Ich würde mir zukünftig wünschen, dass der Support schneller reagiert. Ansonsten bin ich glücklich und kann den Händler weiterempfehlen.
Antwort von Hockeystore
Hi Georg,
Thank you for sharing your feedback and for your patience while we worked on this case. We sincerely apologize for the delays and the issues with your order.
We can confirm that we have created a claim order for this case.
We apologize for the initial slow response and understand your frustration. We always respond to emails in the order they are received, and sending multiple emails for the same case can unintentionally delay the process. We have prioritized your case and ensured it is being resolved as quickly as possible.
If anything remains unclear, or if you have further questions, please contact us directly at support@hockeystore.com, and we will assist you promptly.
We appreciate your understanding and hope that once you receive the missing item, your experience can be updated to reflect a positive resolution.