Unmögliche Stornierung wegen Todesfall - Betrug
wegen Todesfall nächster Verwandter Versuch (8mal) Flug zu stornieren mit Flexticket - Kontakt nur über Tel - Stornierung unmöglich, wurde an Fluggesellschaft verwiesen, die mich ausgelacht hat.
musste Flug bezahlen ohne Gegenleistung resp. Verweis auf Rückerstattung.
Antwort von FlightNetwork.com
Hello,
It is unfortunate to hear about your frustration.
Please note that all the additional services available on our website during the purchase are provided to the passengers to make their travel more comfortable and pleasant, especially in some cases where some passengers need further assistance than others. None of these services are obligatory or pre-selected.
Additionally, the terms and conditions on all of them are available before the purchase, and in case you are still not sure about the specifics of each product you can always reach our support to receive further guidance.
We appreciate your understanding.
Best regards
Flighnetwork