Dreadful
Dreadful. I ordered a wallet, it’s now 2 months later and they tell me it won’t be ready for 6 more months. Customer service has strung me along and mislead me about production and shipping times. This is a scam.
Antwort von Thefrenchie
Hi Joe,
We sincerely apologize for the delay and any miscommunication regarding your order. We completely understand your frustration, and this is certainly not the experience we want for our customers.
Our goal is always to provide clear and honest updates, and we regret if our communication fell short in this case. If you'd prefer a refund or alternative solution, please reach out to us at support@thefrenchie.co, and we will prioritize resolving this for you right away.
We truly appreciate your patience and the opportunity to make things right.
Best regards,
The Frenchie Co. Team