Nabti mohamed

Hi Nabti,

We are always looking to improve here at TFT and I am sorry to hear that you had a negative experience.

Upon looking into your issue a little further, it's important to note that on a Royal Challenge, the simulated maximum daily drawdown on the simulated account (which consists of the demo account’s current result of opened positions and the result of positions closed on the given day) is calculated based on the demo balance or virtual equity, whichever is greater when the day changes at 5pm EST.

The simulated daily drawdown amount is always fixed to 5% of the initial demo balance.

If your simulated account breaches these rules, a notification will be issued as soon as possible, with a detailed email, highlighting the breach specifics including times, symbols, and values using tick data by our EMR system. Our EMR system is vital for ensuring the integrity of our technology, reviewing account equity retrospectively to identify and adhere to drawdown rules.

Unfortunately, the simulated maximum daily drawdown was breached due to having a simulated maximum daily drawdown of more than 5%.

Please remember that this rigorous process is crucial to uphold the integrity of our platform and guarantee that simulated trading activities adhere to the established parameters of the Challenge. By ensuring adherence to our drawdown rules and maintaining high standards, we provide a fair simulated trading experience for all participants in our Challenges.

We strongly recommend that all traders review our FAQ information before engaging in simulated trading. This is the most effective way to familiarize yourself with the rules for our Challenges.

Please have a look at the following article to get a better understanding of the simulated drawdown rules:

https://help.thefundedtraderprogram.com/en/articles/6293551-understanding-max-daily-and-total-drawdown-in-the-royal-challenge

If you have additional concerns or questions, please feel free to respond here or reach out to us at support@thefundedtraderprogram.com

Frederick
Client Support

Hi Nabti,

We are always looking to improve here at TFT and I am sorry to hear that you had a negative experience.

Upon looking into your issue a little further, it's important to note that on a Royal Challenge, the simulated maximum total drawdown is 10%. Therefore, the simulated equity of the simulated account must not fall below 90% of the initial demo account balance both for simulated open and closed positions, including simulated commissions and simulated swaps.

If your simulated account breaches these rules, a notification will be issued as soon as possible, with a detailed email, highlighting the breach specifics including times, symbols, and values using tick data by our EMR system. Our EMR system is vital for ensuring the integrity of our technology, reviewing account equity retrospectively to identify and adhere to drawdown rules.

Unfortunately, the simulated maximum total drawdown was breached due to having a simulated maximum total drawdown of more than 10%

Please remember that this rigorous process is crucial to uphold the integrity of our platform and guarantee that simulated trading activities adhere to the established parameters of the Challenge. By ensuring adherence to our drawdown rules and maintaining high standards, we provide a fair simulated trading experience for all participants in our Challenges.

We strongly recommend that all traders review our FAQ information before engaging in simulated trading. This is the most effective way to familiarize yourself with the rules for our Challenges.

Please have a look at the following article to get a better understanding of the simulated drawdown rules:

https://help.thefundedtraderprogram.com/en/articles/6293551-understanding-max-daily-and-total-drawdown-in-the-royal-challenge

Our team replied to your email with a few questions. Please get back to us by responding here or reaching out to us at support@thefundedtraderprogram.com after you read the email.

Frederick
Client Support