CHELSEA

Hi Chelsea,

Thank you for your 5-star review and for taking the time to share your feedback.

Kind regards,

Diesel.ie

I apologise for the inconvenience caused by your delivery due to this recent unforeseen courier circumstance.

I can see that we've been in contact via our Help Centre. Thanks for your understanding and feedback.

Hello Chelsea,

Thank you for your feedback! We're happy to hear that Eduardo was able to resolve your queries efficiently and pleasantly.
Your input is important to us, and we’re committed to making any necessary improvements. If there’s anything specific you’d like to share to help us earn that fifth star, please don’t hesitate to let us know. You can send us a note at customerservice@yunoenergy.ie or call 1800 554 400

We hope to have the opportunity to serve you even better in the future.

Thank you again for your kind words!

Kind regards,
Sasha
Yuno Energy 💙

Dear Customer,

Thank you for taking the time to notify us of this recent experience with your transfer. We are of course sorry to hear of your disappointment in this instance, as we always endeavour to provide our customers with a high standard, happy travel experience.

Please be advised that the estimated transfer duration's for your journey in this case were 1hr 30 mins. These times stated on our website and booking vouchers are estimated and are applicable for a journey on a normal day. It is possible that these times may vary according to time of day, roadworks, local road closures or diversions, volumes of traffic, local festivities etc. Shuttle journeys, which involve multiple pickups and drop offs, may take longer than stated.
This timing is not inclusive of the maximum possible wait time of 1hr at the airport.

Do rest assured that I have made note of your comments above, and passed these on to the appropriate department for review and improvement purposes.
Of course, if this is something which you would like to discuss with us further, you are more than welcome to email us at customerservices@holidaytaxis.com with your booking reference and any further details. We are always grateful to hear from our customers.

Best wishes,

Ellie

Customer Services

Dear Customer,

Thank you for taking the time to notify us of this recent experience with your transfer. We are of course sorry to hear of your disappointment in this instance, as we always endeavour to provide our customers with a high standard, happy travel experience.

Please do rest assured that I have made note of your comments above, and passed these on to the appropriate department for review and improvement purposes.
Of course, if this is something which you would like to discuss with us further, you are more than welcome to email us at customerservices@holidaytaxis.com with your booking reference and any further details. We are always grateful to hear from our customers.

Best wishes,

Ellie

Customer Services