Sabrina P.

Hallo Sabrina,
es freut uns sehr, dass dir unsere Produkte und der Service so gut gefallen. Wir freuen uns über deine nächste Bestellung:)
Liebe Grüße

Dear Sabrina,

We are truly sorry to read your review and are saddened to hear that your experience has left you feeling this way.

We were especially concerned by your comment suggesting that our business is a scam. We would like to respectfully reassure you, and anyone reading this review, that this is absolutely not the case. We are a genuine business that takes great pride in looking after our customers, and we are committed to handling every concern with honesty, fairness and transparency.

Our team has been actively reviewing your case and is working to ensure everything is resolved as quickly as possible. We can confirm that your refund is currently being processed, and we have also been in contact with you privately. Please be assured that we will continue to support you until this matter has been fully resolved.

In the meantime, we kindly ask that you keep an eye on your email inbox, including your junk or spam folder, for any updates from our team. If there is anything further you would like to discuss, please do not hesitate to get in touch, as we are always happy to help.

We genuinely value your custom and appreciate the opportunity to put things right. Thank you for your patience, and we hope to restore your confidence in us.

Hey Sunshine

vielen Dank für das Feedback ❤ Wir hoffen sehr, dass du weiter viel Freude an Deinen Outfits hast.

Liebe Grüße

Dein OA Team