CO

Caroline O'Connor

Vereinigtes Königreich

Bewertungen

Bewertung zu Blackrock Clinic

Bewertung zu Harry Corry


Bewertet mit 5 von 5 Sternen

Quick delivery.

Quick delivery.
Good communications.
Goods of excellent quality and exactly as described

11. August 2025

Antwort von Harry Corry

Thank you very much for the 5 star review, we are glad you are so pleased with our quality, service and delivery! We hope to see you again soon!

Bewertung zu Carethy


Bewertet mit 5 von 5 Sternen

Great value and delivered on time

Great value and delivered on time
This product is unavailable in Ireland so I find it handy to buy from Carethy

29. März 2025

Antwort von Carethy

Hi Caroline,
Thank you for sharing your positive experience with us!
It's wonderful to hear that you found our service valuable and appreciated the timely delivery.
We're glad we could provide a solution for products unavailable in Ireland.
If you ever need further assistance, feel free to reach out to us at info@carethy.net.
Regards,
Carethy team

Bewertung zu DPD Ireland


Bewertet mit 5 von 5 Sternen

Delivery on time and driver very…

Delivery on time and driver very friendly

21. August 2024

Antwort von DPD Ireland

Good Morning

Thank you for taking the time to share your delivery experience with us. We are delighted to hear this.

Your feedback is really appreciated and has been shared with our Team.

Warm Regards,
DPD Ireland

Bewertung zu The AA Ireland


Bewertet mit 1 von 5 Sternen

Absolutely awful company to deal with

Absolutely awful company to deal with. I notified them a number of times of my wishes to cancel the insurance. Three emails and numerous attempts on the phone. Girl called Nicole in customer care has stopped responding when I cancelled the insurance. Never ever again will I have anything to do with the AA. I'm contacting ombudsman.

4. Juni 2024
Bewertung ohne vorherige Einladung

Bewertung zu Orchard Administration Limited

Bewertung zu Iarnród Éireann Irish Rail

Bewertung zu DIESEL Outlet

Bewertung zu carolenash.ie


Bewertet mit 5 von 5 Sternen

Customer focused process

Very straight forward and customer focused . Insured multiple bikes including vintage unlike other companies.

6. Juni 2022

Antwort von carolenash.ie

Hi Caroline,

Thank you for the review.

I am so pleased to hear that you have chosen to insure multiple bikes with us and that you find us to be straight forward and customer focused.

Have a great year and stay safe. Thanks for choosing Carole Nash.

Kind Regards,

Carly @ The Social Media Team

Bewertung zu XLMOTO Ireland

Bewertung zu UK Mail

Bewertung zu GetSetGo Insurance


Bewertet mit 1 von 5 Sternen

Absolutely awful company to deal with

Absolutely awful company to deal with. They are like zombies and do not answer the phone or letters. You just get a standard computerized email sometimes at 4am in the morning. Thank you for waking me up. 4 times I have replied with the information, I signed the letters requested, ,made statements and now today they tell me they are cancelling the policy as I failed to respond to THEM. That's rich.
As I said 4 TIMES I SENT THEM THE INFO.
I've no doubt they will try to sting me also on the deposit paid

30. März 2017
Bewertung ohne vorherige Einladung

Antwort von GetSetGo Insurance

Thank you for your review Caroline

I am sorry to hear that you are unhappy with the service we have provided.

I can confirm that when a customer purchases a policy with 25plus.ie, we will request certain documentation to confirm the information provided during the purchase of their policy. We will issue 3 documents needed letters showing all documentation which is required and the options the customers have to return the requested documents to our office. Each documents needed letter is issued giving the customer 7 days to return documents to our office. However if we do not receive the requested documentation within this time frame, we will issue a further documents needed letter giving a further 7 days. After the 21 day period if the documentation is not received we will issue a notification of cancellation advising the customer of a further 10 days to return the repeatedly requested documentation.
If the customer has any queries about their policy we have a fully trained team of customer service advisors who are ready to assist the customer with any query they may have in relation to their policy. However should time frames or limitations of the policy be exceeded our advisors can only work within the procedures outlined by our company.

Kind Regards
Bryan
25Plus.ie Compliance Team

Bewertung zu GetSetGo Insurance


Bewertet mit 2 von 5 Sternen

Too messy

I found the whole experience too messy. Proposal form asks any claims and I said no. It did not ask if I had claimed off another party. My car was rear ended three years ago. For someone who has a full licence 25 years, no claims against, no convictions and no penalty points I found I was treated badly. Too much communications afterwards implying I told lies.
I would never have approached your company had I known what I was letting myself in for. I dread the experience if I should be unlucky enough to need to make a claim.

15. März 2017
Bewertung ohne vorherige Einladung

Antwort von GetSetGo Insurance

Thank you for your review Caroline

I am sorry that you are unhappy with the service we provide.

In order for a customers policy to be valid at all time we must ask all relevant questions in relation to the person wishing to purchase insurance. We require that all information provided by the customer is complete and accurate at all times and that during the purchase, we take all information provided in utmost good faith.
However after the purchase of the policy, we will request documentation to confirm the information provided. If it is found also that information has not been disclosed to our office, ie in relation to previous claims, convictions or penalty points within the last 5 years, we will request proof of this information and a corresponding letter confirming the reason for the non disclosure of this information during the purchase of a policy.
We ask for this information as any incorrect or non disclosed information may result in your policy being invalid or void from the beginning of the policy.

Kind Regards
Bryan
25Plus.ie Compliance Team