Xenical

The tracking on the app is poor. It reported the driver being 3 stops away when in fact the parcel was being delivered. The map failed to update making the tracking useless.

As always service is exceptional. Had a chat with technical support prior to ordering and we came jointly to concluding a new machine was the best option. The support over the years that I have been given as a customer, has always gone above and beyond. My only disappointment is that Chillblast no longer sell laptops as my old one is at retiral age and I am forced to look elsewhere for one. Don't go anwhere else to buy a computer.

Ms Monk gave us exemplary service, and we were actually leaving the store but were casually looking at a sofa. She came up and introduced herself, answered various questions and left us alone with no pressure sales talk. When we called her back she could not have been more helpful and went out of her way on our behalf. An absolute example of how a sales person should behave. A credit to Sterling and we bought the item.

Bought Microsoft Office Professional for 3 computers. Very easy to use the site, full instructions provided for down load and product installation. Licence key provided and was recognised by Microsoft. No problems encountered. Would highly recommend based on my experience

On the 16th Oct I initiated the sale of coins and the process was completed with proceeds in bank on the 23 Oct. The only minor problem was their call centre failed to call me back. However using email solved the problem. They clearly stated that they were being overwhelmed with business but at all times worked within their timescales. An excellent company to deal with and deserve 5 stars.

Quick and easy to order for local collection with a good exchange ratr

Delivered on time, as promised.

1. No timely updates on delivery
2. Parcel not delivered despite notification to deliver to neighbour
3. Stated that a failed delivery card had been left. Outright lie as no card left
4 Arranged for redelivery by phone.
5. Request ignored and delivery made next day. Fortunately this time they actually followed request and delivered to neighbour
6. Complaints made, but basically ignored with standard "I'm sorry for inconvenience caused" emails.

Tech support answered a query quickly and comprehensively. However, I have one irritation, which I hope is in their future engineering plan having previously emailed them about this. When trying to send an attachment, which is oversized, results in the message sitting in drafts with no explanation as to why. However Gmail happily reports the file size is too large and sends it to G.Drive with links. Hopefully Mailbird will either sort this out or if it can't, put up an advisory.

I had one of their aquafficent boilers installed and at the time I was on using an overnight economy power supply. I therefore did not need a time switch for the boiler. Having just moved to a smart meter I contacted Fischer and asked if they could now supply me with a time switch which I was perfectly happy to fit myself. Having originally paid for the system I thought they could supply me with one free of charge as it was included in the package. To my surprise, they stated that it would have to be paid for at a price of over £100 as it was only offered free at installation as a gift. (No mention of this in any of my paperwork) The price on Amazon for an identical switch is £35. Words fail.
Danny I sent an email yesterday marked for you attention with my details. I'm still awaiting a reply. I also followed up with Trust Pilots reply form today. 20/3/24. A further call from Fischer who correctly say the timer was declined as it was not needed but as they are aware the refusal was because the unit was using economy 7. They still refuse to provide a timer as it has been too long since the installation though still under a year and is not a warranty claim, but rather a goodwill claim as the unit had been bought and paid for with the installation. Future customers in similiar circumstances be aware of their attitude and behaviour before doing business with them and keep the timer at installation for when you are moved to smart metering.

I would without reservation recommend this company for currency exchange. The process for ordering and buy back was easy and efficient. Cash delivered when promised with no delays and buy back cash swiftly returned via bank transfer. I would without hesitation use The Currency Club again.

Saw this on Martin's Money Tips. Had a good review and their Exchange rate was good albeit for a large sum to be bought. Site easy to use. Ability to select day for delivery with track and trace and delivery before 1300hrs. Emails kept one informed of what was happening. All in all a very good service which I would happily use again.

Firstly the bot on their website is worse than useless that is, if it is actually working. However the call centre staff are helpful, understand what you are talking about, and will admit if queries are too technical for them and advise that these are placed with the team which is going to make further contact. A very refreshing and pleasing experience.

Tracking worked and delivery made within the time slot

Phone answered promptly. The agent provided information and sorted the problem out. All in all a very good experience.

Information clearly shown. All details correctly transferred to the insurer. Seamless and pain free (apart from the policy cost!)

Staff as always helpful friendly and informative