MRS. DOROTHY RAYNOR

Thanks Mrs Raynor - that's nice to read!

Thank you for taking the time to share your experience.

We’re sorry to hear that the start of your claim was not straightforward and appreciate how stressful this must have been, particularly while you are undergoing cancer treatment.

We're pleased that a different engineer was arranged and that they kept you informed throughout the process, providing the level of communication and service you expected.

It’s also good to know that a compensation helped recognise the inconvenience you experienced. Your feedback is important to us, and we’re grateful that you took the time to tell us about both the challenges and the positive outcome.

Alice
Here To Help Team

Dear Dorothy

Thank you for takin the time to share your experience with us here at Parsley Box.

We are over the moon to hear that you are enjoying very tasty Parsley Box meals and will order again at some point. I will make sure to share your kind feedback with our kitchens in recognition of their hard work.

Wishing you a wonderful day, and we look forward to helping you with your next order soon.

Kind regards
Sarah at Parsley Box
Customer Relations

We appreciate you sharing your positive experience. We're so glad to hear that the engineer was pleasant, knowledgeable, and efficient in resolving the issue. We're happy you are pleased with our service.

Ashley
Here To Help Team

Thank you for your review – we can’t wait to serve
you next time!
Best regards,
Lewis @ Thorntons

Thank you for sharing such thoughtful feedback. We’re delighted to hear how pleased you are with your oak doors and fittings, and that both your family, friends, and joiner admire your choice. It’s wonderful to know the quality has been recognised all round.

Warm regards,
Susan George
Head of Customer Services

Many thanks, Mrs Raynor - we're delighted to hear that!

We're happy to hear about the very good results you've had using Checkatrade! It's great knowing you've found a tradesman who meets our standards. Thank you for your positive feedback!

Checkatrade Team

Dear Mrs. Raynor,

Thank you for your lovely review. We're sorry to hear your lamp arrived broken, but we're glad our team could quickly resolve it for you. Your satisfaction is our priority, and we appreciate your understanding.

QVC Customer Care

Thank you for your feedback — I’m so pleased to hear that James was able to help you get everything sorted swiftly over the phone.

We’re glad we could put things right for you without any hassle!

Best wishes,
Susan George
Head of Customer Services

Thank you, Dorothy, for your lovely review! We're thrilled to hear that you enjoy our fast delivery and fantastic quality. Your kind words mean a lot to us.

QVC Customer Care

You're very welcome. We're so pleased to hear we could help.

Thank you for sharing your review.

Alice
Here To Help Team

Hi Mrs Raynor,

Thank you for the wonderful review. We apologise for any inconvenience caused by the broken item and are pleased we could offer a full refund promptly. It's disappointing when a replacement isn't possible due to stock issues, but we hope your future experiences with us continue to be positive.

QVC Customer Care