Neil Smith

Good comms, fast delivery and a good price for the product. The spa cover is FANTASTIC. Heating the spa is so much faster and you can feel the heat that it's trapping underneath. Really pleased with it.

Used Qured at least 3 times throughout the summer for travelling to and from the UK. My only criticism is that you book a slot and are told to log in early but the agent often doesn't pick up the call until well after your booked time so you are left waiting for 20 - 40 mins. Otherwise, no issues. Prompt results and vastly cheaper/easier than most other tests.

Informed by email that my return flight had been cancelled and they had rebooked us for a different date which was no good for us. The email stated that if the new date was not suitable, we could request a full refund via the Manage my Booking section of the website. This section of the website (or any other) does not have this option however so you have to call them. 2hrs and 20 mins on hold later... we spoke to someone who put us on hold again while she supposedly processed the refund, then the call dropped out! Unbelievable! No idea whether we are getting a refund or not but I don't have any more spare hours to listen to cheesy music and run up a callosal phone bill. I appreciate they are busy but it is not helped by the fact that they are closed between 6pm and 8am and the website does not function as it should so you are forced to call them. I have had similar schedule changes with EasyJet and Vueling and with a few clicks on the website, was able to request a refund which was promptly paid. This is a very poor show for a company that prides itself on customer service!

My experience was a little mixed. We bought LAMP tests to take to Malta with us and arranged the Video call to conduct them overseas. Tests arrived in good time. My experience was perfect - on-time meeting, good advisor, results super fast. My husband however waited an hour and half for the scheduled meeting as there was a problem with the meeting room. Getting hold of anyone from Qured was not easy but I did finally manage to get hold of them and they sorted it out. Once he finally got through to an advisor, his experience was good also. Great value and very easy process (as long as you can get through to the meeting room!)

Fully tracked, fast turnaround and customer support available 24/7. Good value compared to others. Results back in 17 hours.

Perhaps I was just lucky but I really cannot complain about my experience with Expert Medicals. Day 2 & 8 Tests sent out promptly by Special Delivery. Both sets easy to complete and return and results emailed through in around 48hrs. They did get my date of birth wrong on the Day 8 certificate however (right year but the day and month they processed the test) which wasn't an issue for Day 8 but I can see how this would be disastrous if I needed it for Fit2Fly, especially as they are completely uncontactable.
They are a fraction of the price of most companies and I guess you get what you pay for. I wouldn't use them for anything time critical or vitally important!

Wow! She's like a new dog!
Our 9 year old Border Terrier had really slowed down in the last year or 2. She was lagging behind on walks, struggling to jump down from the bed and recently hurt her leg just getting off the sofa.

After 1 week on YuMove she was completely different. She now has a real spring in her step, leaps on and off furniture and has none of the morning stiffness she used to show. We've been completely amazed!

Our only issue is that she doesn't particularly love the taste so the tablets have to be hidden in cheese or meat. She is a right fusspot though so I'm not surprised.

Sadly really disappointed with this experience. Website still advertising 10 day delivery due to CV19, but my order took over 3 weeks. That would have been fine but when I emailed (and tweeted) Slurp after 2 weeks to see if there was any update, I was completely ignored.

To make matters worse, the delivery finally arrived with 5 out of the 12 wines substituted with something else - several of which are not even on the website so I have no way of knowing if they are actually comparable in style or price. No explanation or information on this, just some scribbles on the order note where the wines I actually ordered are crossed out.

I fully appreciate things are difficult at the moment - demand is high and delivery slow but it is the lack of comms that has ruined this experience for me. The company managed to send me 2 emails requesting feedback on the wine (one before the wine had even arrived and one within 24hrs of it being delivered) along with an offer of 10% off my *next* order but not a single response to my emails or update on the order.

Will try another company next time I'm afraid.

Fast, efficient and easy. No quibble. Polite and speedy response to email query. Would definitely use again.

What a refreshing buying experience! Lovely website, easy transaction, great communications via email and fast post.

The item is beautiful and excellent value for money - it looks as though it cost a fortune and was far from it!

Highly recommend.