Thank you for your feedback. We’re sorry to hear about your experience.

Vultr provides cloud infrastructure services rather than physical products, so there is no product return process. However, if your concern is related to billing, a refund request, or closing your account, our team would be happy to review your case.

We also apologize if you’ve had difficulty reaching us. Please contact our support team at support@vultr.com with your account details, and we’ll work to assist you as quickly as possible.