I love the way this chat went. All my questions were answered swiftly and correctly resulting in my having all the solutions I needed to sort my issue. I particularly liked the language used to expl... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
This was my first experience with Melbourne IT and it was very professional. My Technician was Kim G and he was very polite, knowledgeable about my Server Hostname issue, and technically competent t... Mehr ansehen
Orbi was very helpful, answered all of my questions and kept the chat going while I paused to gather some needed information. Great service
I closed my business on 30/6 but didnt realise that I still had an account, which had not been used, with Melbourne IT. I spoke to their customer service and they assisted me to run through the proce... Mehr ansehen
Unternehmensdetails
Vom Unternehmen geschrieben
Melbourne IT helps businesses of all sizes to be successful online. Whether you are starting out or have an established business, Melbourne IT is here to help.
Kontaktinformationen
Little Collins Street 505, 3000, Melbourne, Vereinigte Staaten
- www.melbourneit.com
4.8
Hervorragend
326 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 100 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 24 Std.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Assistant resolved my issues very effectively.
Assistant helped with identifying the problem in an organised and speedy manner and their communications were 100%.
6. September 2026
A big thumbs up for Melbourne IT
This was my first experience with Melbourne IT and it was very professional. My Technician was Kim G and he was very polite, knowledgeable about my Server Hostname issue, and technically competent to resolve the problem seamlessly.
Well done..
5. September 2026
Bewertung ohne vorherige Einladung
Quick response
4. September 2026
Orbi was very helpful
Orbi was very helpful, answered all of my questions and kept the chat going while I paused to gather some needed information. Great service
2. September 2026
excellant company to deal with
excellant company to deal with . great service and great help page would recommend
1. September 2026
I love the way this chat went
I love the way this chat went. All my questions were answered swiftly and correctly resulting in my having all the solutions I needed to sort my issue. I particularly liked the language used to explain things and I found the responses very encouraging, making me have a better day!
1. September 2026
Logical flow
Logical flow
The site takes a while work out how to use it. For the occasional user it's ok.
I have been using Melb IT for a long time, and this is the best setup to-date.
28. August 2026
Welocome to Melbourne IT
I am transitioning to Melbourne IT from New Domain for services including email hosting. I received notice from new domain of the transition but nothing from Melbourne IT so I dont feel particularly welcome. Then I got to access my email service and that has been extremely frustrating. Some welcome words and instructions would have been a great idea and would have avoided the frustration I am feeling. Not a good start for a new working relationship
27. August 2026
Antwort von Melbourne IT
Hi Helen,
Thanks for taking the time to share your feedback.
We’d like to reassure you that your services are not changing. Your email remains just as secure as it has always been and the customer portal you access is actually much the same.
What is changing is the way the services are supported, with our teams focused on continuing to improve the support experience available to you.
We made a genuine effort to communicate these details through the emails sent ahead of the transition, including information intended to help customers understand what was changing and what they could expect.
We want you to feel confident that your existing services remain secure and available, while also knowing that there is a team here ready to support you.
We'll reach out privately for your account information so we can check that everything is working as expected and make sure you have the right support as you settle in with MelbourneIT.
-Sam, Customer Advocacy
Fast response by Ibrahim on the Tech…
Fast response by Ibrahim on the Tech Support team with support in solving my duplicate wordpress login sites.
Thanks very much.
warm regards Kim
27. August 2026
Bewertung ohne vorherige Einladung
Chat was fast and helpful.
27. August 2026
Great chat support
27. August 2026
Ralph helped me get back into my…
Ralph helped me get back into my account and assisted me with a billing issue that my bank created.
26. August 2026
Bewertung ohne vorherige Einladung
Chat AI
After looking around the website I decided to use the ChatBot and it was really smart and guided me step by step through the process.
25. August 2026
Quick response and support
25. August 2026
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.