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Royvon Dog Training Bewertungen 

213
TrustScore 4.5 von 5

4.7

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Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

We tried out dog boarding with Royvon for our two Labradors on the recommendation of a friend, and we were not disappointed. From the first communication to the pick up and return home, everything wen... Mehr ansehen

Bewertet mit 5 von 5 Sternen

I started bringing Ari to Royvon five years ago. I won’t consider another kennel. He enjoys himself tremendously doing all the activities. The genuine interest that every trainer has in all the dogs i... Mehr ansehen

Bewertet mit 5 von 5 Sternen

We have been using Royvon for several years and we trust them with our mini Pom after a couple of stressful episodes with other dog sitters/kennels that were poor. Their updates are always well appre... Mehr ansehen

Bewertet mit 5 von 5 Sternen

All the staff are friendly and all remember your dogs name when you book again, seeing the photos each day of your dog playing puts your mind at rest when you are on holidays. Most of all seeing our d... Mehr ansehen

Unternehmen hat geantwortet

Unternehmensdetails

  1. Hundetrainer
  2. Hundetagesstätte
  3. Hundepension
  4. Tierpension

Vom Unternehmen geschrieben

About Royvon Dog Hotels & Training At Royvon, we’re passionate about helping dogs thrive. With over 60 years of experience, we provide expert-led dog training and high-quality boarding services tailored to each dog’s individual needs. Whether your dog is staying for a holiday or a transformational training stay, our goal is to ensure they feel safe, enriched, and loved—just like they would at home. We offer a range of services including: Classic Boarding with owner-selected enrichment options Tailored Boarding with Daily Training for dogs needing structure, learning, and support Confidence-building stays for dogs needing extra care or behavioural help With three locations in the UK and a team of caring professionals, we’re here to support your dog’s happiness and development—whether they’re with us for a short stay or a longer journey. We love what we do, and we’re proud to have earned the trust of thousands of dog owners over the years. Your feedback helps us grow and continue delivering the best for the dogs in our care.


Kontaktinformationen

4.7

Hervorragend

TrustScore 4.5 von 5

213 Bewertungen

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4.7

Alle Bewertungen

(213)

78 Bewertungen in den letzten 12 Monaten

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Bewertet mit 5 von 5 Sternen

Excellent dog boarding with a difference

We tried out dog boarding with Royvon for our two Labradors on the recommendation of a friend, and we were not disappointed. From the first communication to the pick up and return home, everything went smoothly and the dogs came home happy and healthy. Our dogs are lively and excited, and need time to settle in a new place, which they got plenty of. The staff were excellent and we had detailed pictures and report on how the stay went. A truly personalised service. We have already booked our next one - definitely recommended.

26. August 2026
Bewertet mit 1 von 5 Sternen

Dog injured at Royvon and no care shown - avoid!

My dog broke a tooth at Royvon - the second time - and the team and owner had no idea what happened or when. The owner brushed it off by citing that my dog is reactive; they claim to be able to handle any type of dog behaviour, and we had given them specific instructions for how to handle our dog, who has never broken a tooth anywhere else. The lack of care for my dog's safety was chilling. I'm only sorry that I tried Royvon again after the first time my dog was injured there, accepting their assurances that it was an isolated incident and that they would look after him.

22. Juni 2026
Bewertet mit 5 von 5 Sternen

One to one training

Booked an assessment for my dog for dog for one to one training. Kelsey was excellent, very informative and explained everything to us. Needless to say will be booking Hendrix in for one to one training.

11. August 2026
Bewertet mit 5 von 5 Sternen

I love how Royvon loves our dogs as we…

I love how Royvon loves our dogs as we love our dogs.
Rusty looked like he had the best time and even made a doggy friend.
I love the enrichment reports you receive with the pictures
Amazing as always Royvon
Will be back as its home away from home for our Rusty

10. August 2026
Bewertet mit 5 von 5 Sternen

Tried and Trusted …

We have been using Royvon for several years and we trust them with our mini Pom after a couple of stressful episodes with other dog sitters/kennels that were poor.
Their updates are always well appreciated and I feel although the services are expensive it’s worth it.

9. August 2026
Bewertet mit 5 von 5 Sternen

Won’t consider another kennel

I started bringing Ari to Royvon five years ago. I won’t consider another kennel. He enjoys himself tremendously doing all the activities. The genuine interest that every trainer has in all the dogs is evident to see. Thank you, Royvon!

8. August 2026
Bewertet mit 5 von 5 Sternen

First choice for our dog

Staff always helpful my dog loves it there and the pupdates are a lovely touch. Doggo always come back happy and looking like he's had a good time away just a brilliant kennels

27. Juli 2026
Bewertet mit 5 von 5 Sternen

Beautiful place and happy dogs

Such a lovely reception from the staff when I arrived. Answered all my questions, did a great tour and were very friendly.

Kennels are of a good size and the outside play area is lovely.

The kennels were also very quiet. So often in a kennels all you can hear are barking dogs but the dogs appeared calm and relaxed at Royvon.

10. Juli 2026
Bewertet mit 5 von 5 Sternen

Lovely staff

Lovely staff, looked after dogs well, trained professionally

27. Juni 2026
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Antwort von Royvon Dog Training

Thank you Karen for your lovely review and so happy you you were pleased with out services for your doggies!

Bewertet mit 5 von 5 Sternen

The staff are always very helpful and…

The staff are always very helpful and nice Mylo loves all of them He is always happy when he is at Royvon
Every day we receive Enrichment reports from Royvon so we are able to see Mylo with his friends and makes us very happy
We want to say a big thank you to all the staff

21. Juni 2026
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Antwort von Royvon Dog Training

Thank you so much for entrusting us with Mylo and so happy you like seeing how much fun he has.

Bewertet mit 2 von 5 Sternen

As a vet I am not pleased

As a vet, I am not pleased
I used this service over the Christmas period last year and, unfortunately, my experience was disappointing overall.
Prior to drop-off on the 20th, I completed all requested forms (requested the day before) and also provided a printed document outlining both dogs’ personalities and, importantly, their dietary requirements. Both dogs require very specific diets due to medical needs—one has allergies and the other is prone to gastrointestinal upset—so this was clearly documented.
During their stay, I received some email updates. While the environment itself felt more akin to a shelter setting (with noticeable odour and frequent barking), I was reassured at the time that they were being cared for.
However, upon collection, it became clear that there had been a significant error with their feeding. Despite the documentation provided, the food was incorrectly labelled, and a 1.5 kg bag intended for one dog was fed to my 32 kg dog over approximately three days. After that, both dogs were fed the same food. As a result, one dog experienced an allergy flare-up and the other developed diarrhoea. Which I had pictures of.
I raised this with the team after collection. Initially, there was some confusion and denial. The issue was eventually acknowledged, but I was didn't like that I had not been contacted during the stay when the feeding error occurred. Communication was slow and, at times, confused on their end which give me a sense of total lack of organisation and oversight.
While I appreciate that the Christmas period can be busy, this was a paid premium period (approximately £800 in total), and I would have expected a higher level of care and attention—particularly regarding health-related requirements. I was not actively seeking a refund, but given the circumstances, I believe it would have been appropriate for this to be offered (which wasn't).
On a positive note, the training service provided was good. However, as a Vet myself, I found the standard of care regarding the dogs’ health and dietary needs to be well below expectations.

20. Dezember 2025
Bewertung ohne vorherige Einladung
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Antwort von Royvon Dog Training

Hi Michi,

Thank you for taking the time to leave your review and for explaining your concerns so clearly. Feedback like this is important to us, both because it helps other dog owners make informed decisions and because it helps us improve our service by doing more of what works well and less of what does not.

We are very pleased to hear that you were happy with the training service provided for Kai. Training formed a significant part of the stay and the charges, so it is good to know that this part of the service met your expectations and delivered positive results.

However, we fully acknowledge that a mistake was made when the dogs’ food was labelled, and we are very sorry this happened. We understand that this is especially concerning where dogs have specific dietary needs, allergies or food intolerances. Even where a mistake is human error rather than lack of care, the impact and worry it causes still matters.

Following our internal review, we have made changes to our process. Customers are now required to write the brand of food clearly on our documentation, so there is another check in place and this type of mistake is much harder to make. Your feedback has directly helped us strengthen that system.

We also want to reassure you that the team member involved has worked at Royvon for over seven years and is a trusted and valued member of our team. That does not remove the mistake, but it is important to say that we have reviewed what happened carefully, addressed it internally, and implemented changes to reduce the risk of it happening again.

We are sorry that your experience with the feeding aspect of the stay fell below the standard you expected, particularly given your dogs’ individual health needs. We appreciate you choosing Royvon, we appreciate you highlighting this error, and we will use your feedback constructively to improve the service we provide for other customers and their dogs.

Kind Regards
Darren James

Bewertet mit 5 von 5 Sternen

The Royvon team are really attentive …

The Royvon team are really attentive and give updates over the stay. My dog is always sad to leave them!

15. Juni 2026
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Antwort von Royvon Dog Training

Thank you for such kind words, we treat all dogs like our own and we want them to have the most enriched stay possible. When its un they enjoy!

Bewertet mit 5 von 5 Sternen

amazing stay for our beloved Lupi as…

amazing stay for our beloved Lupi as always

13. Juni 2026
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Antwort von Royvon Dog Training

Dear Markus,

Thank you so much for your wonderful 5-star review! We're delighted to hear that Lupi had another amazing stay with us. It’s always a pleasure to welcome both of you, and we truly appreciate your continued trust and support.

We look forward to seeing Lupi again soon for another happy stay!

Best regards,
The Team

Bewertet mit 5 von 5 Sternen

Good service dog looked happy on return…

Good service dog looked happy on return to me

13. Juni 2026
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Antwort von Royvon Dog Training

Thank you so much for your lovely 5-star review.

We really appreciate you choosing Royvon and taking the time to share your feedback. Reviews like this are so helpful for other dog owners when deciding what is right for their own dog.

It is wonderful to hear that your dog looked happy on their return home. That means a lot to our team, as our values of love, commitment and respect are at the heart of how we care for every guest.

Your feedback also helps us as a family business to keep improving our service by doing more of what works well. We really appreciate your support and look forward to seeing you and your dog again soon.

Bewertet mit 5 von 5 Sternen

The best.

The best.
My dog is my life. My dog is always happiest at Royvon!!
So there you go!!

They are the absolute best

5. Juni 2026
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Antwort von Royvon Dog Training

Wow—thank you for such an incredible review! It means the world to us to hear that your dog is always happiest at Royvon. We know how much our dogs mean to us, so being trusted with someone who is such an important part of your life is a privilege we never take for granted.

Your kind words about our team have truly made our day. Thank you for your continued support, and we can't wait to welcome your furry friend back for another happy stay!

Warm regards,
The Royvon Team 🐾

Bewertet mit 5 von 5 Sternen

This was Jac’s first visit to Royvon

This was Jac’s first visit to Royvon, Merthyr Tydfil and he seems to have enjoyed himself. I know from previous experience that you treat our dogs with care. Looking forward to a long and happy relationship with Royvon. Many thanks, Howard

3. Juni 2026
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Antwort von Royvon Dog Training

Dear Howard,

Thank you for your lovely review. We’re delighted that Jac’s first visit to Royvon Merthyr Tydfil was such a positive experience and that he seemed to enjoy his stay with us.

It means a great deal to hear that your previous experiences have given you confidence in the care we provide. Building lasting relationships with both our dogs and their owners is something we truly value, and we’re thrilled to be part of Jac’s journey.

We look forward to welcoming Jac back for many more happy stays in the future.

Kind regards,
The Royvon Team 🐾

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