We tried out dog boarding with Royvon for our two Labradors on the recommendation of a friend, and we were not disappointed. From the first communication to the pick up and return home, everything wen... Mehr ansehen
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Das sagen Bewerter
I started bringing Ari to Royvon five years ago. I won’t consider another kennel. He enjoys himself tremendously doing all the activities. The genuine interest that every trainer has in all the dogs i... Mehr ansehen
We have been using Royvon for several years and we trust them with our mini Pom after a couple of stressful episodes with other dog sitters/kennels that were poor. Their updates are always well appre... Mehr ansehen
All the staff are friendly and all remember your dogs name when you book again, seeing the photos each day of your dog playing puts your mind at rest when you are on holidays. Most of all seeing our d... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
About Royvon Dog Hotels & Training At Royvon, we’re passionate about helping dogs thrive. With over 60 years of experience, we provide expert-led dog training and high-quality boarding services tailored to each dog’s individual needs. Whether your dog is staying for a holiday or a transformational training stay, our goal is to ensure they feel safe, enriched, and loved—just like they would at home. We offer a range of services including: Classic Boarding with owner-selected enrichment options Tailored Boarding with Daily Training for dogs needing structure, learning, and support Confidence-building stays for dogs needing extra care or behavioural help With three locations in the UK and a team of caring professionals, we’re here to support your dog’s happiness and development—whether they’re with us for a short stay or a longer journey. We love what we do, and we’re proud to have earned the trust of thousands of dog owners over the years. Your feedback helps us grow and continue delivering the best for the dogs in our care.
Kontaktinformationen
Royvon Dog hotel and Training, kt109aw, ESHER, Vereinigtes Königreich
- darren.james@royvon.co.uk
- royvon.co.uk
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Excellent dog boarding with a difference
We tried out dog boarding with Royvon for our two Labradors on the recommendation of a friend, and we were not disappointed. From the first communication to the pick up and return home, everything went smoothly and the dogs came home happy and healthy. Our dogs are lively and excited, and need time to settle in a new place, which they got plenty of. The staff were excellent and we had detailed pictures and report on how the stay went. A truly personalised service. We have already booked our next one - definitely recommended.
Dog injured at Royvon and no care shown - avoid!
My dog broke a tooth at Royvon - the second time - and the team and owner had no idea what happened or when. The owner brushed it off by citing that my dog is reactive; they claim to be able to handle any type of dog behaviour, and we had given them specific instructions for how to handle our dog, who has never broken a tooth anywhere else. The lack of care for my dog's safety was chilling. I'm only sorry that I tried Royvon again after the first time my dog was injured there, accepting their assurances that it was an isolated incident and that they would look after him.
One to one training
Booked an assessment for my dog for dog for one to one training. Kelsey was excellent, very informative and explained everything to us. Needless to say will be booking Hendrix in for one to one training.
Great boarding and contact with owner
Great boarding and contact with owner. The staff are lovely and friendly , the booking is easy and the cost is reasonble for what you get, Would highly recommend
I love how Royvon loves our dogs as we…
I love how Royvon loves our dogs as we love our dogs.
Rusty looked like he had the best time and even made a doggy friend.
I love the enrichment reports you receive with the pictures
Amazing as always Royvon
Will be back as its home away from home for our Rusty
Tried and Trusted …
We have been using Royvon for several years and we trust them with our mini Pom after a couple of stressful episodes with other dog sitters/kennels that were poor.
Their updates are always well appreciated and I feel although the services are expensive it’s worth it.
Won’t consider another kennel
I started bringing Ari to Royvon five years ago. I won’t consider another kennel. He enjoys himself tremendously doing all the activities. The genuine interest that every trainer has in all the dogs is evident to see. Thank you, Royvon!
Great training experience
Great training experience, you do realise it’s you that needs as much if not more training than the dog :)
Staff and patience
First choice for our dog
Staff always helpful my dog loves it there and the pupdates are a lovely touch. Doggo always come back happy and looking like he's had a good time away just a brilliant kennels
Beautiful place and happy dogs
Such a lovely reception from the staff when I arrived. Answered all my questions, did a great tour and were very friendly.
Kennels are of a good size and the outside play area is lovely.
The kennels were also very quiet. So often in a kennels all you can hear are barking dogs but the dogs appeared calm and relaxed at Royvon.
Antwort von Royvon Dog Training
The staff are always very helpful and…
The staff are always very helpful and nice Mylo loves all of them He is always happy when he is at Royvon
Every day we receive Enrichment reports from Royvon so we are able to see Mylo with his friends and makes us very happy
We want to say a big thank you to all the staff
Antwort von Royvon Dog Training
Just brilliant care for Gracie who just…
Just brilliant care for Gracie who just loves being with you all. Thank you so much.
Antwort von Royvon Dog Training
As a vet I am not pleased
As a vet, I am not pleased
I used this service over the Christmas period last year and, unfortunately, my experience was disappointing overall.
Prior to drop-off on the 20th, I completed all requested forms (requested the day before) and also provided a printed document outlining both dogs’ personalities and, importantly, their dietary requirements. Both dogs require very specific diets due to medical needs—one has allergies and the other is prone to gastrointestinal upset—so this was clearly documented.
During their stay, I received some email updates. While the environment itself felt more akin to a shelter setting (with noticeable odour and frequent barking), I was reassured at the time that they were being cared for.
However, upon collection, it became clear that there had been a significant error with their feeding. Despite the documentation provided, the food was incorrectly labelled, and a 1.5 kg bag intended for one dog was fed to my 32 kg dog over approximately three days. After that, both dogs were fed the same food. As a result, one dog experienced an allergy flare-up and the other developed diarrhoea. Which I had pictures of.
I raised this with the team after collection. Initially, there was some confusion and denial. The issue was eventually acknowledged, but I was didn't like that I had not been contacted during the stay when the feeding error occurred. Communication was slow and, at times, confused on their end which give me a sense of total lack of organisation and oversight.
While I appreciate that the Christmas period can be busy, this was a paid premium period (approximately £800 in total), and I would have expected a higher level of care and attention—particularly regarding health-related requirements. I was not actively seeking a refund, but given the circumstances, I believe it would have been appropriate for this to be offered (which wasn't).
On a positive note, the training service provided was good. However, as a Vet myself, I found the standard of care regarding the dogs’ health and dietary needs to be well below expectations.
Antwort von Royvon Dog Training
The Royvon team are really attentive …
The Royvon team are really attentive and give updates over the stay. My dog is always sad to leave them!
Antwort von Royvon Dog Training
Antwort von Royvon Dog Training
Antwort von Royvon Dog Training
The best.
The best.
My dog is my life. My dog is always happiest at Royvon!!
So there you go!!
They are the absolute best
Antwort von Royvon Dog Training
This was Jac’s first visit to Royvon
This was Jac’s first visit to Royvon, Merthyr Tydfil and he seems to have enjoyed himself. I know from previous experience that you treat our dogs with care. Looking forward to a long and happy relationship with Royvon. Many thanks, Howard
Antwort von Royvon Dog Training
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