Run away from this company fast. They don’t answer their phone, email responses are ai generated. Took multiple phone calls to Catch someone to get an RMA number. Shipped materials back at my... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
This product has provided 1st day relief for back pain! It has variable stages as you become acquainted with the different pressures and rolling back relief. Also, keeps the blood circulation movin... Mehr ansehen
Unternehmen hat geantwortet
I have been using the product for 2-3 weeks now. I notice a difference in the discomfort in my lower back. There is definitely less pain, less tension, less stiffness. I am able to walk straighter. My... Mehr ansehen
Unternehmen hat geantwortet
I have spinal stenosis in the lumbar (lower back) area. I have not had my unit for a full month and already I am feeling releaf and able to sleep on the side that has given me great pain in the recent... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
- Laden für Gesundheits- und Kosmetikprodukte
- auch in
- Geschäft für Vitaminpräparate und Nahrungsergänzungsmittel
- Schlafzimmermöbelgeschäft
Vom Unternehmen geschrieben
SmoothSpine was founded in 2019 with a mission to provide pain relief products that truly work. We understand how frustrating and debilitating (chronic) pain can be in your daily life, and we are committed to helping our customers find the relief they need to live their best lives - the smoothest way possible. We believe that the best way to create effective pain relief products is by working closely with health professionals. That's why all of our products are designed with input from body- and health experts. We use their feedback to create products that address the root causes of pain, providing targeted relief where it's needed most. We started our journey of helping people with our famous SmoothSpine Alignment Pillow, and have since then expanded. We are always working on new products that we believe will help our customers find even more relief from their pain. At SmoothSpine, customer satisfaction and support are extremely important to us. We stand behind the quality of our products and are confident that they will work for you. In fact, we offer a 90-night money-back guarantee on all of our products. If for any reason you're not completely satisfied with your purchase, simply let us know, and we'll find a solution. Thank you for choosing SmoothSpine - "the smoothest way to pain relief". We are honored to be your partner in pain relief and look forward to helping you live a more comfortable, fulfilling life.
Kontaktinformationen
Vereinigte Staaten
- support@smoothspine.com
- smoothspine.com
4.4
Hervorragend
7626 Bewertungen
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
Hat 99 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 24 Std.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
The back mesager
The back mesager. Is wonderful, it relieves the stress and pressure on my back. Have been using about a week, looking forward to the long term results.
5. November 2026
Bewertung ohne vorherige Einladung
I like what is happening…
I received both machines last week and I have been using it twice a day. I must say; I can already feel the difference. I do believe, and I'm praying, that if I continue on this path, the leg and back pain I've been experiencing will subside.
Thank you, Thank you, Thank you.
5. November 2026
Bewertung ohne vorherige Einladung
When I first received the device I had…
When I first received the device I had been out of pain for weeks.However on Tuesday I woke with stiffness and sciatic pain radiating down the left leg. I first thought oh not again but I immediately went and got my Smooth Spine device quickly read the instructions and put it to use. I left it on for only 15 minutes. That device felt great I told my son with glee that this thing was well worth purchasing. I am so grateful for the person who invented this device. To be perfectly honest I only used it once that day and,3 days later I am still pain free. This thing is amazing! I am so overjoyed with the results. The device is going to be my new best friend and I truly appreciate it. Another thing I didn't even have to use the pain patch but it's reassuring to know I have those as well. It's a 10 in my book and I will be recommending to family and friends. Thank you so very much for making it affordable to the public. The quality of this device is excellent.
2. November 2026
Bewertung ohne vorherige Einladung
Love it
Love it
Relaxes my lower back actually fell asleep using it. Thank you
2. November 2026
Bewertung ohne vorherige Einladung
Antwort von SmoothSpine
Hi there,
We’re so happy to hear that SmoothSpine helps relax your lower back and that you’re enjoying the soothing experience! Thank you for sharing your feedback and choosing SmoothSpine. Just a friendly reminder to turn off the device before falling asleep for safe use. Wishing you continued comfort and relief!
If you ever have questions or need support, we’re always happy to help at support@smoothspine.com.
Warm regards,
SmoothSpine
Star review
A five star would require perfection which nothing is but my arms have been helped through the night.
4. November 2026
Bewertung ohne vorherige Einladung
Antwort von SmoothSpine
Hi Philip,
We’re glad to hear that you’ve experienced improvement in your arms, especially throughout the night. We appreciate your honest feedback and are happy that SmoothSpine has made a positive difference in your comfort. Thank you for giving us the opportunity to be part of your wellness routine. Wishing you continued comfort and relief!
If you ever have questions or need support, we’re always happy to help at support@smoothspine.com.
Warm regards,
SmoothSpine
Impressive massage
These were gifts and both recipients love the massage and heat and total experience. I am about to order two more, one for myself and another for a gift.
11. September 2026
Bewertung ohne vorherige Einladung
Antwort von SmoothSpine
Hi Linda,
We are thrilled to hear that the recipients loved their gifts, especially the massage and heat features! It means so much to us that you had such a wonderful experience that you are planning to order more for yourself and another gift.
Thank you so much for taking the time to share your delightful review with us!
If you ever need anything, we’re always happy to help at support@smoothspine.com.
Warm regards,
SmoothSpine
Took a few days longer to arrive than I…Definitely makes a difference
Took a few days longer to arrive than I expected but works great while I'm on it. so far it's only working when I'm on it Or leaning on it. Only four days now but but it is making a difference.
3. November 2026
Bewertung ohne vorherige Einladung
Antwort von SmoothSpine
Hi CoolBreeze,
We are glad to hear that your SmoothSpine is working great for you and making a positive difference, even after just four days! We do apologize for the slight shipping delay and appreciate your patience while waiting for your order to arrive.
Thank you so much for taking the time to share your feedback with us!
If you ever need anything, we’re always happy to help at support@smoothspine.com.
Warm regards,
SmoothSpine
Very comforting
Very comforting. I’m trying to avoid a second back surgery. My husband uses it also. He took my patches with him to Florida and used them. He said they worked great for him and his brother. My response; “Hey! Those were mine!” 🤣
19. Oktober 2026
Bewertung ohne vorherige Einladung
Antwort von SmoothSpine
Hi Anna,
We are so glad to hear that you find your SmoothSpine very comforting and that the patches worked great for your husband and his brother even if he takes yours for Florida!
Thank you so much for taking the time to share your review with us!
If you ever need anything, we’re always happy to help at support@smoothspine.com.
Warm regards,
SmoothSpine
2-3 weeks with good results
I have been using the product for 2-3 weeks now. I notice a difference in the discomfort in my lower back. There is definitely less pain, less tension, less stiffness. I am able to walk straighter. My balance is somewhat better. I do have issues that only surgery would repair, but at 75 I am refusing that option. I do still have some sciatic discomfort but again that would require the surgical intervention. It is better using this product. The product is sturdy and seems well built. My order took about 2.5- 3 weeks to arrive. It was well packaged and instructions were clear. I get 3-4 sessions on one charge. I highly recommend giving this product a try.
5. November 2026
Bewertung ohne vorherige Einladung
Antwort von SmoothSpine
Hi Connie,
We are so glad to hear that you are seeing such good results after 2-3 weeks, noticing less stiffness, less tension, and better balance! It means a lot to us that you find the product sturdy, well-packaged, and easy to use.
Thank you so much for taking the time to share your thoughtful feedback and recommendation with us!
If you ever need anything, we’re always happy to help at support@smoothspine.com.
Warm regards,
SmoothSpine
I love it and use it every night
I love it and use it every night. It massages and targets my lower back pain and the heat relaxes my muscles and body so much that I fall asleep with it on. Very well made and very addicting.
15. Oktober 2026
Bewertung ohne vorherige Einladung
Antwort von SmoothSpine
Hi Belina,
We’re thrilled to hear how much you’re enjoying your SmoothSpine and that the massage and heat features help relax your lower back and muscles. It’s wonderful to know that you’re pleased with the quality and have made it part of your nightly routine. For safety, please remember to turn off the device before falling asleep. Thank you for your kind feedback and support. Wishing you continued comfort and relaxation!
If you ever have questions or need support, we’re always happy to help at support@smoothspine.com.
Warm regards,
SmoothSpine
It’s relaxing and the different levels…
It’s relaxing and the different levels let you choose what is best.
4. November 2026
Bewertung ohne vorherige Einladung
Antwort von SmoothSpine
Hi Cindy,
We’re happy to hear that you find SmoothSpine relaxing and enjoy having different levels to choose from based on your comfort and preference. We appreciate you sharing your experience and choosing SmoothSpine. Wishing you continued comfort and relaxation!
If you ever have questions or need support, we’re always happy to help at support@smoothspine.com.
Warm regards,
SmoothSpine
My experience
I found the ordering and receiving to be without issue. I am enjoying my product. My back is beginning to feel much better after using the massager for almost 2 weeks.
4. November 2026
Bewertung ohne vorherige Einladung
Antwort von SmoothSpine
Hi Aletha,
We’re delighted to hear that your ordering and delivery experience went smoothly and that you’re enjoying your SmoothSpine. It’s especially encouraging to know that your back is beginning to feel better after nearly two weeks of use. Thank you for sharing your experience and choosing SmoothSpine. Wishing you continued comfort and relief!
If you ever have questions or need support, we’re always happy to help at support@smoothspine.com.
Warm regards,
SmoothSpine
15 minute back relief
SmoothSpine back machine 15 minutes daily and your back isn’t throbbing. I also purchased the back patches which we use on long drives which gives
Automatic relief of back pain while traveling.
4. November 2026
Bewertung ohne vorherige Einladung
Antwort von SmoothSpine
Hi Terryl,
We’re thrilled to hear that your SmoothSpine routine has been helping keep your back comfortable and that you’re also enjoying the convenience of the patches during long drives. It’s wonderful to know that both products have become helpful additions to your daily routine and travels. Thank you for your continued trust and support. Wishing you continued comfort and relief!
If you ever have questions or need support, we’re always happy to help at support@smoothspine.com.
Warm regards,
SmoothSpine
Product is great ! Fine print not so much
Product is great !
You have me VERY CONCERNED with follow up emails . I DO NOT wish to be on any subscription plan. I haven't used the back pads and don't plan to, the massage unit is doing its job for me.
I DO NOT AUTHORIZE any further changes to my credit card.
4. November 2026
Bewertung ohne vorherige Einladung
Antwort von SmoothSpine
Hi Mina,
We’re glad to hear that you’re enjoying the SmoothSpine massager and finding it helpful! However, we sincerely apologize for the concern caused by the follow-up emails and any confusion regarding the subscription. To help clarify, subscription terms are presented as an optional selection during checkout, and it is possible this option was selected unintentionally when placing your order. We understand that you do not wish to continue with a subscription or authorize any additional items.
Please rest assured that our Senior Customer Service agents have already reached out to you via a separate email to personally assist you and work toward resolving your concerns as quickly as possible.
If you ever have questions or need support, we’re always happy to help at support@smoothspine.com.
Warm regards,
SmoothSpine
Back pain relief
Ive had back pain for a couple of months and received the massager just recently and I
could feel immediate relief
This product is worth its weight in gold
4. November 2026
Bewertung ohne vorherige Einladung
Antwort von SmoothSpine
Hi Meg,
We’re delighted to hear that you experienced relief so quickly after receiving your SmoothSpine device, especially after dealing with back pain for the past couple of months. Your kind words mean so much to us, and we’re grateful that you’re pleased with your purchase. Wishing you continued comfort and relief!
If you ever have questions or need support, we’re always happy to help at support@smoothspine.com.
Warm regards,
SmoothSpine
Still Learning
I have only been using it for less than a week. It seems to be working well at relieving my sciatica pain. I found the instructions a bit less clear than I expected. Still in the learning stage.
4. November 2026
Bewertung ohne vorherige Einladung
Antwort von SmoothSpine
Hi Bob,
We’re happy to hear that you’re already noticing some relief from your sciatica pain after less than a week of using SmoothSpine. We understand that getting familiar with a new device can take some time, and we’re sorry the instructions were not as clear as expected. We truly appreciate your feedback and hope your experience continues to improve as you become more comfortable with the device.
If you ever have questions or need support, we’re always happy to help at support@smoothspine.com.
Warm regards,
SmoothSpine
I have had a bad back for +/- 40 years…
I have had a bad back for +/- 40 years so I did not expect to see any difference for a while, but I do feel a small difference daily for instance the tingling in my feet is not so bad at night. I will persevere for now and hope for the best.
5. November 2026
Bewertung ohne vorherige Einladung
Antwort von SmoothSpine
Hi Brian,
We’re glad to hear that you’re beginning to notice small positive changes, especially with the tingling in your feet at night. We understand that after dealing with back discomfort for so many years, progress can take time, and we appreciate you giving SmoothSpine a chance. Thank you for sharing your experience and for your continued trust. Wishing you greater comfort and relief along the way!
If you ever have questions or need support, we’re always happy to help at support@smoothspine.com.
Warm regards,
SmoothSpine
I have real relief in my back
I have real relief in my back. It works as advertised!
1. November 2026
Bewertung ohne vorherige Einladung
Antwort von SmoothSpine
Hi Ralph,
We’re so happy to hear that you’re experiencing real relief in your back and that SmoothSpine is meeting your expectations! Thank you for sharing your positive experience and choosing SmoothSpine. Wishing you continued comfort and relief!
If you ever have questions or need support, we’re always happy to help at support@smoothspine.com.
Warm regards,
SmoothSpine
Prompt and efficient ordering and…
Prompt and efficient ordering and shipping process.
18. Oktober 2026
Bewertung ohne vorherige Einladung
Antwort von SmoothSpine
Hi Jim,
We’re happy to hear that you had a smooth experience with our ordering and shipping process. We appreciate you taking the time to share your feedback and choosing SmoothSpine!
If you ever have questions or need support, we’re always happy to help at support@smoothspine.com.
Warm regards,
SmoothSpine
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